Back

Randall Reed's Planet Ford - Service Center

Humble, TX

4.4
1,187 Reviews

1,187 Reviews of Randall Reed's Planet Ford - Service Center

Sort by
November 04, 2024

I do not want to do this so I am entering words to hit the More

by DWAYNE19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelli Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 04, 2024

They were thorough and prompt and kept in communication with me about the issue. Shawna Viola was the one who kept in contact with me and I appreciated her updates. The tech was there in the day that she s More

by KATELYNKELLNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawna Viola- 10 stars!
November 02, 2024

I would NEVER do business with you racist people again. Please cease and desist all contact with me via phone, email or mail. Please and Thank you. More

by TRENAJOSEPH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adrian Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 01, 2024

Jose Alvarado is great,always professional, kind and quick response. The service was prompt and thorough. My car was returned in great condition, running smoother than ever. What really stood out was th More

by Don
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Alvarado
November 01, 2024

Rain Griffith did an awesome job assisting me in settling on a beautiful STX F150. More

by rick_peterson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Barcenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McKinnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Zuniga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lyndi Sage - Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelli Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 01, 2024

Mobile service was a great experience. I will continue to use this as long as I can More

by CUONGPNGUYEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Ortiz
October 31, 2024

Worst dealership ever! I traded a new 2024 Chevrolet Trax with 15,000 mile only.Very good for gas savings and work! For 2024 ford bronco outer blank,a $6,000 dollars trade More

by Angel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Billy Harvey
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reed
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McKinnon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Diaz
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2024

Amazing establishment, always clean and love the option of the kitchen for breakfast and lunch. Also having Rodney as my advisor is what keeps bringing me back to Randall Reed’s Planet Ford Service Cen More

by rbarba135
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Duke
October 30, 2024

The customer service was top of the line thanks for everything. Best dealership service ever!!!!! More

by PEAKSANGELA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lorena Barker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Vickers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Morrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelli Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 29, 2024

I was very disappointed with my visit to the dealer for my first service appointment. Oil leaked on my garage floor from the oil filter catch pan upon my return home. It also seemed to take much longer t More

by Chuck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Billy Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
4
...