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Randall Reed's Planet Ford - Service Center

Humble, TX

4.4
1,110 Reviews

1,110 Reviews of Randall Reed's Planet Ford - Service Center

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January 11, 2024

Came in with check engine light sensor replaced under warranty:) I would recommend using this dealer! More

by JAROMHILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniele
January 11, 2024

Everything was fine. Need to ensure correct phone numbers are used for customer contact information. Otherwise 5 stars. More

by MINNRUPLES
Recommend Dealer
Yes
Employees Worked With
Service Mgr Tim
January 10, 2024

Steven was awesome! Extremely friendly and professional, I told him he should be a manager! More

by scbishop67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lorena Barker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Bishop
January 10, 2024

Guy is an excellent representative of the company, always concerned about the customer's satisfaction. More

by GJJEFFREY
Recommend Dealer
Yes
Employees Worked With
Stuart McKenry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McKinnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Guy Guidry
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 09, 2024

This dealership’s maintenance department is one of the best I have seen in years. More

by ERANERI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelli Campbell
January 07, 2024

Kelli is very knowledgeable and easy to communicate with. She takes the time to explain the repairs performed. Kelli keeps you informed of the progress of the repair and lets you know if any parts are spe More

by BWHITFILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelli Campbell
January 07, 2024

Was satisfied with visit. Mark is outstanding, very professional and nice. He kept me Informed and with update.on progress. More

by GLENNP4365
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MARK
January 05, 2024

The work they had done on my vehicle at the dealership was very well handled In the service department, and felt like it was a very good job and will be going back again. More

by JOESCHILLER.JS
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Kelli Campbell
January 05, 2024

My car was repaired quickly and for less than the original est. cost. In my opinion the best ‘feature’ of QuickLane is service mgr Joseph Faul. Joseph has been my go to guy since I bought my Focu More

by junderwood6581
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Faul
January 05, 2024

They are courteous and professional when dealing with clients. I dealt with two of the associates in the service department. More

by ANORWOOD0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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