Randall Reed's Planet Ford - Service Center

Service team leader coordinated door to door service! Kelli Campbell and Kevin Mc Kinion did great! Kelli Campbell and Kevin Mc Kinion did great! More

I loved being able to do mostly everything over the phone and not spending more than 30 minutes at the dealership and not spending more than 30 minutes at the dealership More

Friendly competent staff. Very accommodating they know what they are doing and take good care of the customer Very accommodating they know what they are doing and take good care of the customer More

Excellent service definitely highly recommend Kelli Campbell in service dept . ,her professionalism , and super polite..definitely will ask for her in my next visit Campbell in service dept . ,her professionalism , and super polite..definitely will ask for her in my next visit More

Great experience. Repairs were completed sooner than expected. Wonderful experience. Kept me informed throughout the entire process. Repairs were completed sooner than expected. Wonderful experience. Kept me informed throughout the entire process. More

Always great service from the service department. Jeff Stapp has groomed a great crew!! They alway get the job done with great personalities from there department!! Jeff Stapp has groomed a great crew!! They alway get the job done with great personalities from there department!! More

The customer service was good. The service representative jeep me informed through the entire service process of my vehicle The service representative jeep me informed through the entire service process of my vehicle More

Brought vehicle in for service , advisor Ned Shortsleeve was great in working with me to get the job done. Had issue with warranty but Ford was able to get all taken care of. We will be back was great in working with me to get the job done. Had issue with warranty but Ford was able to get all taken care of. We will be back More

Great service and concern for customer. Wait time was not bad and advisor was thorough. Wait time was not bad and advisor was thorough. More

Planet Ford 59 has the Best Service Advisor I have ever worked with at any Dealership Nation Wide. Service Advisor, Kelli Campbell is far above any of the professionals I have ever worked with and that is worked with at any Dealership Nation Wide. Service Advisor, Kelli Campbell is far above any of the professionals I have ever worked with and that is the main reason I will only have my vehicles serviced at Planet Ford 59. I sure hope Randall Reed and family know what they have and never lose Ms. Campbell! She ensures everything is done correctly the first time and I never have to worry about anything not being completed or having to come back for something else. Truly an amazing professional that know her business and customer service!!! More