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Randall Reed's Planet Ford - Service Center

Humble, TX

4.4
1,188 Reviews

1,188 Reviews of Randall Reed's Planet Ford - Service Center

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September 17, 2024

No I do not wish to do a review as I have completed this before. More

by sdh.howard2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No
September 17, 2024

First time in the shop, they had my truck for almost 6 weeks. This most recent time, to fix what they caused during the first visit, I am going on 3 weeks. Luckily, this time they gave me a loaner vehicle More

by charlesallen0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Stapp, Jose Alvarado, John Aills
September 17, 2024

Service is always was great. Ned always takes care of my vehicle needs. We are treated like family. More

by juansaldivarsr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ned Shortsleeve
September 16, 2024

Always great service! Thank you Gary and Francisco! I will only use this collision center as long as you two gentlemen are there. More

by armyjay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Scherer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Francisco Lona
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 16, 2024

Thank you for your help. Much appreciated, hope to come again soon when I’m in the area. More

by ZERBI21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Gerber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelli Campbell
September 16, 2024

Brittany was awesome. She kept me in the know. I would recommend her to everyone I know More

by paulacombs75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Gerber
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 16, 2024

It’s the most inept service department of any car dealership. They don’t take appointments and they don’t service your car . I was sent to a near fast service shop More

by lilmurphy77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adrian Allen
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 14, 2024

Fast easy service , advisor easy to communicate and understanding and polite , would recommend to Freinds and family . More

by GUEVARAI52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 13, 2024

I have been buying Ford cars, for over 25 years. I love my Planet Ford. More

by SHARONAYERS1949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JJ
September 10, 2024

Great Experience! ! Lyndi Sage-Walker gas the vest communication skills and top notch customer service. More

by SAGELYNDI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lorena Barker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lyndi Sage - Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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