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Randall Reed's Planet Ford - Service Center

Humble, TX

4.4
1,106 Reviews

1,106 Reviews of Randall Reed's Planet Ford - Service Center

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June 26, 2024

Rickey Janeau and the Quick Lane technicians did and excellent job of diagnosing and repairing the issue. Through the entire process Rickey kept me informed on the progress with the repair. The valet More

by RLDA5505
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rickey Janeau--Quick Lane
June 25, 2024

We came in for a routine oil change and to replace windshield wipers. We left "Happy campers". The work was done to our satisfaction and the customer service was bar none! We found Kelli to be bot More

by Sharps
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelli Campbell
June 24, 2024

Always excellent service by Stewart and JP. 10th purchase and always happy. I have been doing business foplanet ford 59 and am always satisfied. More

by garytomasino61
Recommend Dealer
Yes
Employees Worked With
Stuart McKenry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan (JP) Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 23, 2024

Very good every did a great job the service was really good restroom very clean More

by peralesantonia6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lorena Barker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Vickers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Morrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 23, 2024

Quick and convenient, I dropped my Bronco off and had all of the warranty work done along with an oil change. Regular upkeep. More

by dedios6977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin McKinnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 23, 2024

Randall Reed Planet Ford Service Department provides the best customer service. Ned Shortsleeve always takes care of my vehicle needs. More

by juansaldivarsr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ned Shortsleeve
June 22, 2024

Guy was an awesome salesman! I was with my family and he treated them great as well! Thanks again Guy! More

by michellemar2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hervey Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lorena Barker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Morrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 22, 2024

They delivered what was agree to. I didn’t feel pressure during my deal. Guy Guidry, was helpful thru the process. More

by kurtprimeaux
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guy Guidry
June 21, 2024

The dealership has highly knowledgeable people at every position. Employees are polite and considerate. The lounge is very enjoyable! More

by furnaceman48154
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 16, 2024

They fixed my window (quit working). They also performed 2 recall notices while they had it. More

by dennis.phillips
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I dont recall
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