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Randall Reed's Planet Ford - Service Center

Humble, TX

4.4
1,251 Reviews

1,251 Reviews of Randall Reed's Planet Ford - Service Center

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June 10, 2023

Repairs were done, but it takes too long. I think they are doing a fine job and More

by WRAYWARY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lorena Barker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Vickers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Morrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John 'JT' Thomas, Brian Smith
June 10, 2023

Excellent service from Mr. Rodney Bogany aswell as kept me informed thru the entire process. I will be returning to Planet Ford 59 service department from this day forward. Nic More

by SAMTFRANK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lorena Barker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Vickers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Morrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Smith
June 10, 2023

Even thought this dealership is not very close to my house, I know i’ll be taken care of if i go there. More

by O.OLIVARES86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hervey Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McKinnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Zuniga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ola
June 10, 2023

This was my favorite dealership ever with the management and the staff and the culture. More

by kevinggonzalez0401
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hervey Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Barcenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Riley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McKinnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Zuniga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zeke Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan (JP) Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lyndi Sage - Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Braden Minton
May 09, 2023

They would not honor a recall part that failed. Cost me $3,000 It was sad More

by Lreadi2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Guy Guidrey
April 26, 2023

Had my F-250 serviced at Randall Reed Humble and service was GREAT. It was completed ahead of the promised time at a very reasonable rate. More

by rmcbridetx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Stapp
April 21, 2023

Had to take my relatively new F150 upfitted truck into Plant Ford Humble with some noises coming from the Axle and a short timeframe before needing it for a long trip. Ned Shortsleeve was my service rep. More

by rgleave0202
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ned Shortsleeve
April 14, 2023

I take my truck into Planet Ford for maintenance (I purchased it there). Nice cafe/waiting area. Kelly was very helpful and efficient. I appreciate her giving me a heads-up on up-coming maintenance More

by MR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly
April 05, 2023

Had oil change, air cabin filter, and tire replaced. Also had some recall work done. Was supposed to be in the shop a week, but was only two days. I appreciated the service manager hard work. The only t More

by Derekw1225
Recommend Dealer
Yes
Employees Worked With
Tim Znidarsic
April 03, 2023

We were promised that the vehicle would be completed in a day and it was! More

by Longtime Ford owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelli Campbell
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