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Randall Reed's Planet Ford
Humble, TX
2,556 Reviews
Multi-time consecutive Ford Triple Crown winner, Randall Reed's Planet Ford in Humble (serving Houston, Katy, Kingwood, Atascocita & Conroe areas) takes great pride in providing award-winning customer service. When you choose Planet Ford on Hwy. 59, you can rest assured you're "dealin'" with the best. Planet Ford is a multiple award-winning dealership that's earned Ford's top honors and accolades including a dozen consecutive Triple Crowns, consecutive President's Awards, Ford One Elite, Ford 100 Club Awards, Partners in Quality and the FCSD Premier Club Award. The Better Business Bureau (BBB) also has recognized them with an award for excellence. Come experience the Randall Reed difference! Planet Ford in Humble, TX offers New Ford Cars, including the Ford Mustang; New Ford SUVs: Escape, Edge, Explorer, Expedition; Ford Bronco, Bronco Sport; and trucks F-150, F-250, F-350, Super Duty, SuperCrew, SuperCab, Ranger, Maverick. We also have a large selection of pre-owned certified Ford cars, SUVs, and trucks. Planet offers fleet/commercial sales. Plus, Planet Ford's used vehicle selection is huge, including tons of Value Max used vehicles under $20k.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,556 reviews
November 04, 2024
I do not want to do this so I am entering words to hit the the More
by DWAYNE19
Verified CustomerEmployees Worked With
November 04, 2024
They were thorough and prompt and kept in communication with me about the issue. Shawna Viola was the one who kept in contact with me and I appreciated her updates. The tech was there in the day that she s with me about the issue. Shawna Viola was the one who kept in contact with me and I appreciated her updates. The tech was there in the day that she stated he would be, and all the work got done within a reasonable timeframe. More
by KATELYNKELLNER
Employees Worked With
Shawna Viola- 10 stars!
November 02, 2024
I would NEVER do business with you racist people again. Please cease and desist all contact with me via phone, email or mail. Please and Thank you. Please cease and desist all contact with me via phone, email or mail. Please and Thank you. More
by TRENAJOSEPH
Employees Worked With
November 01, 2024
Jose Alvarado is great,always professional, kind and quick response. The service was prompt and thorough. My car was returned in great condition, running smoother than ever. What really stood out was th quick response. The service was prompt and thorough. My car was returned in great condition, running smoother than ever. What really stood out was their attention to detail and commitment to customer satisfaction. They even took care of a few minor issues I hadn’t noticed, at no extra charge! More
by Don
Employees Worked With
Jose Alvarado
November 01, 2024
Rain Griffith did an awesome job assisting me in settling on a beautiful STX F150. on a beautiful STX F150. More
by rick_peterson
Employees Worked With
October 31, 2024
The dealership has great customer service and very helpful. Would recommend to anyone to use them. helpful. Would recommend to anyone to use them. More
by Efren
Employees Worked With
October 31, 2024
Worst dealership ever! I traded a new 2024 Chevrolet Trax with 15,000 mile only.Very good for gas savings and work! For 2024 ford bronco outer blank,a $6,000 dollars trade I traded a new 2024 Chevrolet Trax with 15,000 mile only.Very good for gas savings and work! For 2024 ford bronco outer blank,a $6,000 dollars trade in for my Chevrolet Trax. I had the ford bronco for only 17 days and it broke down on me on the road! The dealership refused to take back their Ford bronco, and refused to pay me anything! I still had to pay $2,400, just to pay off the ford bronco! Totally wasted of my time money and respect! Never again will I ever trust any ford vehicles!! I should of just keep my 2024 Chevrolet Trax, very dependable and running car! Very good on gas!! I wouldn't never ever trust a Ford vehicle again!! Best of luck!! Sincerely Angel More
by Angel
October 31, 2024
Amazing establishment, always clean and love the option of the kitchen for breakfast and lunch. Also having Rodney as my advisor is what keeps bringing me back to Randall Reed’s Planet Ford Service Cen of the kitchen for breakfast and lunch. Also having Rodney as my advisor is what keeps bringing me back to Randall Reed’s Planet Ford Service Center. More
by rbarba135
Employees Worked With
Rodney Duke
