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Randall Reed's Planet Ford
Humble, TX
2,559 Reviews
Multi-time consecutive Ford Triple Crown winner, Randall Reed's Planet Ford in Humble (serving Houston, Katy, Kingwood, Atascocita & Conroe areas) takes great pride in providing award-winning customer service. When you choose Planet Ford on Hwy. 59, you can rest assured you're "dealin'" with the best. Planet Ford is a multiple award-winning dealership that's earned Ford's top honors and accolades including a dozen consecutive Triple Crowns, consecutive President's Awards, Ford One Elite, Ford 100 Club Awards, Partners in Quality and the FCSD Premier Club Award. The Better Business Bureau (BBB) also has recognized them with an award for excellence. Come experience the Randall Reed difference! Planet Ford in Humble, TX offers New Ford Cars, including the Ford Mustang; New Ford SUVs: Escape, Edge, Explorer, Expedition; Ford Bronco, Bronco Sport; and trucks F-150, F-250, F-350, Super Duty, SuperCrew, SuperCab, Ranger, Maverick. We also have a large selection of pre-owned certified Ford cars, SUVs, and trucks. Planet offers fleet/commercial sales. Plus, Planet Ford's used vehicle selection is huge, including tons of Value Max used vehicles under $20k.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,559 reviews
May 29, 2024
Great experience. Zac was my sales person and he was able to get me exactly what I wanted. Even when there was a misunderstanding, they took care of it Zac was my sales person and he was able to get me exactly what I wanted. Even when there was a misunderstanding, they took care of it More
by abcienega
Verified CustomerEmployees Worked With
Zachary
May 28, 2024
Took almost 2 months to get the issue repaired and the manager’s customer service was horrible. manager’s customer service was horrible. More
by ELJUCANO
May 27, 2024
The staff was very friendly and made the whole experience very pleasant. This was the most enjoyable experience I have had when purchasing a new vehicle. very pleasant. This was the most enjoyable experience I have had when purchasing a new vehicle. More
by jasonwagner985
May 27, 2024
We will definitely buy from them again! Our salesman, Johnny Cochran was exceptionally awesome. He really treated us like family. Got us into the vehicle we wanted. Great experience! Our salesman, Johnny Cochran was exceptionally awesome. He really treated us like family. Got us into the vehicle we wanted. Great experience! More
by SDL72
May 24, 2024
The best. Fast and efficient. Thank you . Don’t hesitate to give them a try Fast and efficient. Thank you . Don’t hesitate to give them a try More
by VICTORIAL92
May 23, 2024
Crooks-plain and simple. They should change their slogan to “Randall Reed’s Planet Ford- We’re Stealin’” They should change their slogan to “Randall Reed’s Planet Ford- We’re Stealin’” More
by M.CHAPMAN1
Employees Worked With
May 23, 2024
Im really disappointed. . I purchased a Ford 150 back in Nov 2023.. and broke on me on my 4th month off me buying it.. My transmission broke when to the service department to . I purchased a Ford 150 back in Nov 2023.. and broke on me on my 4th month off me buying it.. My transmission broke when to the service department to see if it can be fix.. But the service Department send me back to my sales person.. for her to help me and the only way she was willing to help was by buying a new truck and the other truck the one I want to get fix is to get it repo .. I was really disappointed. Cuz till right now the truck I purchased is still broken and just there in my driveway and can get use,, im on my 6 month owing this vehicle. More
by RLEEIMI
Employees Worked With
Jimm
