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Randall Reed's Planet Ford
Humble, TX
2,917 Reviews
Multi-time consecutive Ford Triple Crown winner, Randall Reed's Planet Ford in Humble (serving Houston, Katy, Kingwood, Atascocita & Conroe areas) takes great pride in providing award-winning customer service. When you choose Planet Ford on Hwy. 59, you can rest assured you're "dealin'" with the best. Planet Ford is a multiple award-winning dealership that's earned Ford's top honors and accolades including a dozen consecutive Triple Crowns, consecutive President's Awards, Ford One Elite, Ford 100 Club Awards, Partners in Quality and the FCSD Premier Club Award. The Better Business Bureau (BBB) also has recognized them with an award for excellence. Come experience the Randall Reed difference! Planet Ford in Humble, TX offers New Ford Cars, including the Ford Mustang; New Ford SUVs: Escape, Edge, Explorer, Expedition; Ford Bronco, Bronco Sport; and trucks F-150, F-250, F-350, Super Duty, SuperCrew, SuperCab, Ranger, Maverick. We also have a large selection of pre-owned certified Ford cars, SUVs, and trucks. Planet offers fleet/commercial sales. Plus, Planet Ford's used vehicle selection is huge, including tons of Value Max used vehicles under $20k.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,917 reviews
August 09, 2019
Wonderful service except Nick Lang is amazing he really takes care of your customers he is very busy but I understand that is what is takes. My only complaint is a quick wash Nick Lang is amazing he really takes care of your customers he is very busy but I understand that is what is takes. My only complaint is a quick wash after an oil change would be wonderful that would day you go the extra mile I have considered going to another place because they offer the wash thank you for your time. More
by Jaimejames
Employees Worked With
Nick Lang
August 08, 2019
Shoutout to Rosie Jones Rosie Jones has kept my Grand Marquis in tip top shape. Since Mercury has discontinued the line I am trying to prolong the life of the one I have. Rosie Jones has kept my Grand Marquis in tip top shape. Since Mercury has discontinued the line I am trying to prolong the life of the one I have. More
by Roland
Employees Worked With
Rosie Jones
August 08, 2019
Excellent Service with Planet Ford My service advisor Rosie Jones is awesome. She's always there to help me with all my problems. Thanks for having her at Planet Ford. My service advisor Rosie Jones is awesome. She's always there to help me with all my problems. Thanks for having her at Planet Ford. More
by HondaFordGuy
Employees Worked With
Rosie Jones
August 08, 2019
Treated Like An Afterthought The service advisors do their job. End of story. Very minimal on the service part though. They were passively rude. I am not going back. The service advisors do their job. End of story. Very minimal on the service part though. They were passively rude. I am not going back. More
by Lily
Employees Worked With
August 08, 2019
Good Service Mrs. Rosie was actually there to help me. Some dealers like to charge an arm and a leg but mrs rosie really tried to find the best solution at the bes Mrs. Rosie was actually there to help me. Some dealers like to charge an arm and a leg but mrs rosie really tried to find the best solution at the best price More
by Den
Employees Worked With
Rosie Jones
August 08, 2019
Greatnesses I walked in and Rosie Jones attended me very quickly and helped me through my situation and was very kind and helpful I do recommend this dealership!! I walked in and Rosie Jones attended me very quickly and helped me through my situation and was very kind and helpful I do recommend this dealership!!! More
by rachelmunoz20
Employees Worked With
Rosie Jones
August 08, 2019
Safety Recall We were notified of a recall on our 2013 Explorer. It did take a couple of weeks for the part to be in stock but that is understandable. JT in the ser We were notified of a recall on our 2013 Explorer. It did take a couple of weeks for the part to be in stock but that is understandable. JT in the service department was very helpful. Our service needs were taken care of on the same day as the scheduled appointment. I would recommend using this dealership for servicing needs. More
by Happy Customer
Employees Worked With
John 'JT' Thomas
August 08, 2019
getting my code hated the whole experience. I will never come back and I will never tell any to come to planet ford ! The best thing was leaving hated the whole experience. I will never come back and I will never tell any to come to planet ford ! The best thing was leaving More
by jeff
Employees Worked With
Rosie Jones, John 'JT' Thomas
August 07, 2019
Great Customer Service First time here. Took my F-250 in because I had an oil leak. They had to replace my oil pan. Great Job! Customer service was good. I really appreciat First time here. Took my F-250 in because I had an oil leak. They had to replace my oil pan. Great Job! Customer service was good. I really appreciated that JT communicated with me during the whole process. Great Job! This is my future place for any of my truck repairs and maintenance! More
by Armando
Employees Worked With
John 'JT' Thomas
August 07, 2019
Excellent sales experience Jose worked with me to find a vehicle that was as close as possible to what I wanted but still in my price range. Very pleasant experience. Jose worked with me to find a vehicle that was as close as possible to what I wanted but still in my price range. Very pleasant experience. More
by David
