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Randall Reed's Planet Ford
Humble, TX
2,635 Reviews
Multi-time consecutive Ford Triple Crown winner, Randall Reed's Planet Ford in Humble (serving Houston, Katy, Kingwood, Atascocita & Conroe areas) takes great pride in providing award-winning customer service. When you choose Planet Ford on Hwy. 59, you can rest assured you're "dealin'" with the best. Planet Ford is a multiple award-winning dealership that's earned Ford's top honors and accolades including a dozen consecutive Triple Crowns, consecutive President's Awards, Ford One Elite, Ford 100 Club Awards, Partners in Quality and the FCSD Premier Club Award. The Better Business Bureau (BBB) also has recognized them with an award for excellence. Come experience the Randall Reed difference! Planet Ford in Humble, TX offers New Ford Cars, including the Ford Mustang; New Ford SUVs: Escape, Edge, Explorer, Expedition; Ford Bronco, Bronco Sport; and trucks F-150, F-250, F-350, Super Duty, SuperCrew, SuperCab, Ranger, Maverick. We also have a large selection of pre-owned certified Ford cars, SUVs, and trucks. Planet offers fleet/commercial sales. Plus, Planet Ford's used vehicle selection is huge, including tons of Value Max used vehicles under $20k.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,635 reviews
July 11, 2017
Ken Riley is outstanding! I have purchased 2 vehicles from Mr. Ken Riley and have received impeccable customer service before, during and after each purchase. Next year I will I have purchased 2 vehicles from Mr. Ken Riley and have received impeccable customer service before, during and after each purchase. Next year I will be purchasing a car for my middle daughter and I plan on coming back to Planet Ford Humble to see Mr. Ken. More
by Special K
Employees Worked With
July 10, 2017
Car sale was easy and fast thru Ken😊 A+ Car sale was easy and fast thru Ken😊 We did not experience any negative experiences throughout th whole process with our salesman Ken Riley. A+ Car sale was easy and fast thru Ken😊 We did not experience any negative experiences throughout th whole process with our salesman Ken Riley. More
by Ruth
Employees Worked With
July 10, 2017
Great Service Led to the Sale I had been a customer of Planet Ford's Service Department for several years for vehicles bought from other dealerships. Planet Ford always did excell I had been a customer of Planet Ford's Service Department for several years for vehicles bought from other dealerships. Planet Ford always did excellent work on the vehicles and impressed me with their professionalism. When I decided to buy a 2017 Expedition, I shopped several dealerships in the Houston area and was pleased to get a great deal on the vehicle at Planet Ford. More
by Fordman
July 09, 2017
Great Deal Trey Guaranteed we would make a deal . And he made good on his word. The process was long but, Tery made sure we were taken care of . Excellent hospi Trey Guaranteed we would make a deal . And he made good on his word. The process was long but, Tery made sure we were taken care of . Excellent hospitality . I was able to get the car I wanted ! More
by AL&Krystal
Employees Worked With
Trey Rogers
July 09, 2017
Very good experience ! My first meeting with Trey was on the showroom floor,where he answered a number of question i had. I was in the beginning stages of looking for a ne My first meeting with Trey was on the showroom floor,where he answered a number of question i had. I was in the beginning stages of looking for a new auto.He gave me a internet link to the Dealership inventory, no pressure to buy !! . Two Weeks later I bought a car from the Dealership, and got a great deal. PS: Great test drive ! More
by Bobblt
July 09, 2017
Ken wasn't pushy Ken made the experience very nice. He was not pushy and did not withhold any information. He communicated very well throughout the entire transaction Ken made the experience very nice. He was not pushy and did not withhold any information. He communicated very well throughout the entire transaction of trading in and getting a new vehicle. More
by kaptexas
Employees Worked With
July 09, 2017
Ken Riley Took my car for service and was not looking to buy a new car. But Ken came through on his word, so I bought a new car. Took my car for service and was not looking to buy a new car. But Ken came through on his word, so I bought a new car. More
by Yvonne
Employees Worked With
July 09, 2017
Ken Riely Ken, is a very good no nonsense helpful salesmen. When I come in for service he finds me an ensures I'm taken care of always. Ken, is a very good no nonsense helpful salesmen. When I come in for service he finds me an ensures I'm taken care of always. More
by Russell
July 08, 2017
Awesome The experience was delightful. My wife and I came in looking to browse and left with a great vehicle. We were greeted by Trae Rodgers. We told him wha The experience was delightful. My wife and I came in looking to browse and left with a great vehicle. We were greeted by Trae Rodgers. We told him what we were looking for and he didn't hesitate to show us all the trucks avaluable. I highly recommend him he was a great help, He walked us thru all the steps of buying a truck. I couldn't be any happier with my purchase. More
by Rios_t
Employees Worked With
Trey Rogers
July 08, 2017
The Amazing Ken ! Thanks Ken for taking care of my new car. You always took the time to. She sure I was 100% satisfied. When I had to go to work that day, you made su Thanks Ken for taking care of my new car. You always took the time to. She sure I was 100% satisfied. When I had to go to work that day, you made sure I was able to get there on time. Since I work for an airline, I cannot be late. I remember you for the little things. I remember you coming in to the food area and get your can of DR. Pepper on ice. Funny huh? I am a life long customer and friend. LeRoy Stewart More
by LeRoy69
Employees Worked With
