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Randall Reed's Planet Ford
Humble, TX
2,558 Reviews
Multi-time consecutive Ford Triple Crown winner, Randall Reed's Planet Ford in Humble (serving Houston, Katy, Kingwood, Atascocita & Conroe areas) takes great pride in providing award-winning customer service. When you choose Planet Ford on Hwy. 59, you can rest assured you're "dealin'" with the best. Planet Ford is a multiple award-winning dealership that's earned Ford's top honors and accolades including a dozen consecutive Triple Crowns, consecutive President's Awards, Ford One Elite, Ford 100 Club Awards, Partners in Quality and the FCSD Premier Club Award. The Better Business Bureau (BBB) also has recognized them with an award for excellence. Come experience the Randall Reed difference! Planet Ford in Humble, TX offers New Ford Cars, including the Ford Mustang; New Ford SUVs: Escape, Edge, Explorer, Expedition; Ford Bronco, Bronco Sport; and trucks F-150, F-250, F-350, Super Duty, SuperCrew, SuperCab, Ranger, Maverick. We also have a large selection of pre-owned certified Ford cars, SUVs, and trucks. Planet offers fleet/commercial sales. Plus, Planet Ford's used vehicle selection is huge, including tons of Value Max used vehicles under $20k.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,558 reviews
August 12, 2024
There was an issue with an incorrect credit card charge. I notified the sales staff that performed the charge and they said they would perform the credit. However, 3 months passed. I contacted Mr. Juan Ba I notified the sales staff that performed the charge and they said they would perform the credit. However, 3 months passed. I contacted Mr. Juan Barcenas in finance to discuss and took immediate action to fact find to determine the issue. It is important to note Mr. Juan Barcenas followed up with me a few days later with a phone call to provide status. Within days after that, Mr. Barcenas provided me the credit card credit receipt. Please thank Mr. Barcenas for his great customer service. This was an out of state sale and it went smoothly and professionally. Cheers to all at Planet 59! Mel Auernig More
by Melchior77
Verified Customer
August 10, 2024
I had great service buying my car from Randall Reed’s Planet Ford. They were very good answering all my questions and made the car buying experience as convenient as possible. Planet Ford. They were very good answering all my questions and made the car buying experience as convenient as possible. More
by Ken Courville
Employees Worked With
August 09, 2024
The Planet Ford staff ALWAYS makes customer satisfaction a top priority. We have purchased three vehicles from this dealership and have walked away extremely happy with our purchase every time. a top priority. We have purchased three vehicles from this dealership and have walked away extremely happy with our purchase every time. More
by DIANAWILLIAMS.ATX
Employees Worked With
August 09, 2024
Ricky Juneau, Dakota, Joseph, and the others in front office are all Amazing !!! I wish i could move them to Louisiana with me !!! Steve Mandell Lafayette, Louisiana office are all Amazing !!! I wish i could move them to Louisiana with me !!! Steve Mandell Lafayette, Louisiana More
by SMANDELL
Employees Worked With
Other Employees :
Quick Lane Ricky Juneau, Dakota, Joseph, and the others in front office are all Amazing !!! I wish i could move them to Louisiana with me !!! Steve Mandell Lafayette, Louisiana
August 05, 2024
Great experience. Second time purchasing a vehicle with them and always have a great experience Second time purchasing a vehicle with them and always have a great experience More
by leticia.almaguer39
August 05, 2024
Awesome atmosphere and family friendly people with great experience and hospitality. I give this place 2 thumbs up experience and hospitality. I give this place 2 thumbs up More
by PINKLADYAR15
August 04, 2024
Jose Alvarado is awesome! He helped us with our vehicle, always communicating with us and always willing to help and goes above and beyond. He is amazing! Will definitely cont He helped us with our vehicle, always communicating with us and always willing to help and goes above and beyond. He is amazing! Will definitely continue to service our vehicles in the Humble location. More
by dacey.ramirez123
Employees Worked With
Jose Alvarado
