Randall Reed's Planet Ford
Humble, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,636 reviews
2017 Ford Superduty Lariat This was a very pleasant vehicle purchase process. No high pressure sales that is usually experienced at other dealerships. We initially chose to visi This was a very pleasant vehicle purchase process. No high pressure sales that is usually experienced at other dealerships. We initially chose to visit Planet Ford because they had previously performed warranty work on my wife's Lincoln because they had a better service department than the Lincoln dealership. More
Fast and easy It was the quickest process of buying a car I have ever experienced. We moved from one department to the next with ease and very little waiting time. It was the quickest process of buying a car I have ever experienced. We moved from one department to the next with ease and very little waiting time. More
Painless, good advice and no bait/switch I went in anxious bc I’ve bought 7 cars in my life and every time (in previous experiences) you agree to a monthly price, then you’re shuffled info a I went in anxious bc I’ve bought 7 cars in my life and every time (in previous experiences) you agree to a monthly price, then you’re shuffled info a small finance room where the smoke and mirrors surface, then because of all the warranty, Tax/Title, Gap insurance add-ons, the monthly price goes up 35-40 dollars. Then you have to play xx ‘I’m gonna walk out on this deal games’ / finance rep goes to get ‘special approval’ from General Manager to ok (this usually happens 5-6 until ultimately you finally agree on the monthly payment originally agreed upon. Obviously, that 7-8hr experience is awful. Fortunately, my experience with Mr Ken was the polar opposite. In fact, he also gave me some financial advice and talked me out of a vehicle that I didn’t really need. He’s a great guy with a strong moral compass and I’ll be visiting him again and referring him business as often as I can. More
A Wonderful Experience - Thank You Mr. Ken!! Mr. Ken is ABSOLUTELY WONDERFUL!! He made my car buying experience extremely pleasant and hassle free. Professional, polite, and positive...what more Mr. Ken is ABSOLUTELY WONDERFUL!! He made my car buying experience extremely pleasant and hassle free. Professional, polite, and positive...what more can I say! I didn't feel pressured during the process, and he really made me feel at ease. Having a customer service background, I can tell customer service and customer satisfaction are extremely important. As a matter of fact, everyone I worked with took the time to answer my questions and followed up as promised. I'm so glad I was led to Randall Reed. I got the Mustang I wanted, and I couldn't be happier! More
Ken Riley planet Ford I? have purchased a number of vehicles from Ken at planet ford. Every time Ken has went out of his way to find the best vehicle and the best deal for I? have purchased a number of vehicles from Ken at planet ford. Every time Ken has went out of his way to find the best vehicle and the best deal for me. More
This is our 2nd vehicle purchased with ken he is wonderful! Ken is a awsome salesman. This is our2nd vehicle we have purchased with him. Always kind helpful and respectful. Easy to work with. He has always met Ken is a awsome salesman. This is our2nd vehicle we have purchased with him. Always kind helpful and respectful. Easy to work with. He has always met our expectations and above. More
Finding my raptor there were no other raptor's in a thousand mile radius built the color and configuration that I wanted. James told me they had an extra allocation fo there were no other raptor's in a thousand mile radius built the color and configuration that I wanted. James told me they had an extra allocation for a raptor and I could build it the way I wanted.james made the process simple and easy. Can't wait to get the truck More
Got the truck I wanted Ken was a great salesperson. We were after a specific truck and Ken got us in it. Very happy with the vehicle and the price I paid for it. Ken was a great salesperson. We were after a specific truck and Ken got us in it. Very happy with the vehicle and the price I paid for it. More
Very friendly dealership It was a pleasure dealing with Ken Riley. He was very helpful and courteous and answered all of my questions. Well worth the drive up there. It was a pleasure dealing with Ken Riley. He was very helpful and courteous and answered all of my questions. Well worth the drive up there. More
Excellent service, great price I searched fir months for the best deal on an F250 so i know i got the best price. Ken Riley was a huge help. Everytime i called, if he coyld not tak I searched fir months for the best deal on an F250 so i know i got the best price. Ken Riley was a huge help. Everytime i called, if he coyld not take my call he would text me and say " call you right back". Who does that these days? I felt like the entire ream at Planet Ford worked hard to make me have a great experience.thanks to Ken, Kevin, Amanda, and the delivery team. I love my new truck and i'm glad i went to Planet Ford More