Randall Reed's Planet Ford
Humble, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Took care of my issues. When we went in to purchase the vehicle we had inquired about online the truck was not on the lot, it was on one of their secondary lots and it was a When we went in to purchase the vehicle we had inquired about online the truck was not on the lot, it was on one of their secondary lots and it was a little frustrating having to wait 20 minutes for them to go get it. Once the truck was there it was actually a very nice experience they showed us all the features on the vehicle, some of which we didn't know about, and a sales person really took his time to help us. The offices where they do the paperwork for financing went really well also overall we are very happy with their purchase. More
Satisfied Customer Nathaniel Gordon is very knowledgeable and took great care of me. He took the time to listen to me and found a vehicle that fit within my budget and c Nathaniel Gordon is very knowledgeable and took great care of me. He took the time to listen to me and found a vehicle that fit within my budget and current needs. I would certainly recommend him to friends and family. More
Really good experience I'm a single mother with 3 kids and never really had to purchase a car on my own. Planet Ford in Humble treated me great an I am very happy with my ne I'm a single mother with 3 kids and never really had to purchase a car on my own. Planet Ford in Humble treated me great an I am very happy with my new Escape. More
Nice experience My wife and I have bought many cars in our years and the technology gets harder and harder to understand. Planet in Humble did a great job explaining My wife and I have bought many cars in our years and the technology gets harder and harder to understand. Planet in Humble did a great job explaining and even offered us a special class if we needed more help. The overall sales experience was great as well. More
Very pleased We figured this would be a bad experience due to reading some of these reviews but they had the best price and we were paying cash. VoLTE in delivery We figured this would be a bad experience due to reading some of these reviews but they had the best price and we were paying cash. VoLTE in delivery did a great job explaining all the features on the car and we were also very pleased with sales and finance, we ended up financing with them after all and no games. More
Extremely happy Richard Fuller is very knowledgeable and took great care of us. He's apparently been there over 25 years and we were referred to him as well. Top notc Richard Fuller is very knowledgeable and took great care of us. He's apparently been there over 25 years and we were referred to him as well. Top notch. More
Great job guys I was skeptical after reading some of these but I do a lot of research before committing to a dealer, they didn't disappoint. Great job Planet in Humb I was skeptical after reading some of these but I do a lot of research before committing to a dealer, they didn't disappoint. Great job Planet in Humble. More
Very Happy Gladly it wasn't at all what I expected. Ronald did a great job from start to finish. With so much new technology we knew we were in trouble. They exp Gladly it wasn't at all what I expected. Ronald did a great job from start to finish. With so much new technology we knew we were in trouble. They explained to us in detail how to work everything. No games, very happy. More
Buy a Ford but not here. I am going to buy a new Ford Edge Titanium but I will not be buying it here. I am eligible for several Ford Discount including loyalty (purchased a I am going to buy a new Ford Edge Titanium but I will not be buying it here. I am eligible for several Ford Discount including loyalty (purchased a car here in 2012) and Family/Legacy plan. Why was my "offer" for the car HIGHER than the internet price??!!! The same offer included paying $16k in interest on a $39k car over 72 months. Excuse me? I have excellent credit- my score is above 800. That's a 15%+ interest rate!!! I wonder if they thought a petite woman could be easily duped. That was not even a reasonable start for negotiations - it was an insult. After I estimated the interest they suggested in a 72 month payment plan, I left. And I informed them it would take an "Act of God" for me to come back. In 2012, when I bought a Ford Focus, I was shopping with my husband. Maybe that was the difference. I will show them some loyalty when they show me some honesty and respect. More
Great experience Didn't have to play the games with price or the all familiar dealer adds. Guy Guidry was our salesman and was very helpful, he made it a fun experienc Didn't have to play the games with price or the all familiar dealer adds. Guy Guidry was our salesman and was very helpful, he made it a fun experience. More