Randall Reed's Planet Ford

Great Service and Fast Turn Around Time! The service advisors here treat you right and get whatever service you need done to your vehicle done in a timely manner! Would recommend to anyone no The service advisors here treat you right and get whatever service you need done to your vehicle done in a timely manner! Would recommend to anyone not satisfied with their current dealership! More

This purchase experience was less stressful than others I ha I observed the out going effort by the dealership staff to help me or assist me with understanding the automobile and it's technology abilities. The I observed the out going effort by the dealership staff to help me or assist me with understanding the automobile and it's technology abilities. The technology staff was very helpful. More

New F150 purchase Great, quick experience. Have shopped this dealership for many years. Byron was easy to work with and had my vehicle waiting for me upon my arrival. Great, quick experience. Have shopped this dealership for many years. Byron was easy to work with and had my vehicle waiting for me upon my arrival. More

Excellent experience buying my Ranger Joseph Baker made my buying experience easy and enjoyable. He treated me with respect and exhibited excellent customer service skills. Kevin and Youse Joseph Baker made my buying experience easy and enjoyable. He treated me with respect and exhibited excellent customer service skills. Kevin and Yousef were also helpful and very pleasant. Joseph and Yousef stayed with me late into the evening until I drove away, which impressed me. More

Awesome Service Amanda and your team hit a homer in in my book I came to Houston for a medical appointment, on the way my truck had an issue. I called Amanda and told Amanda and your team hit a homer in in my book I came to Houston for a medical appointment, on the way my truck had an issue. I called Amanda and told her I need to get back home. They had my truck fixed in a matter of hours. Thanks for the great service. Charles More

Best car experience EVER! After researching I went in and was simply blown away by the knowledgeable staff . They were patient and kind to this not so savvy technology woman. After researching I went in and was simply blown away by the knowledgeable staff . They were patient and kind to this not so savvy technology woman. MARIO MENJIVAR More

Great service did everything they could to help. Second vehicle purchased from them this year would definitely return. Byron our sales guys did a great job did everything they could to help. Second vehicle purchased from them this year would definitely return. Byron our sales guys did a great job More

Totally satisfied Got what I wanted with nothing out of pocket. My team really worked hard to make that happen. Gonna be back in a year to get my next one!!! Got what I wanted with nothing out of pocket. My team really worked hard to make that happen. Gonna be back in a year to get my next one!!! More

Not an easy place to purchase a truck I purchased a 2019 truck from Planet Ford and it took literally ALL day. It was the slowest process that I've ever experienced purchasing a vehicle. I purchased a 2019 truck from Planet Ford and it took literally ALL day. It was the slowest process that I've ever experienced purchasing a vehicle. Several times I thought about just getting up and walking out, but because of the time I had already invested, decided to stay. If I had it to do over again, I wouldn't purchase a vehicle from them. The financing took way too long. My wife and I have perfect credit, but wanted my wife to be the primary person on the loan. The finance guy couldn't seem to understand this and tried to sneak in the paper work showing me as the primary person. That's when I should have left, because it took several extra hours. The truck and the sales staff are great. I felt I got a fairly good deal, but I should have negotiated better. One additional complaint is that they are telling me it will take 2 months to get my plates. WHY? It just seems that Planet Ford made this entire process very difficult. More

Oil change Went in for basic oil change, I rated 4 stars instead of 5 is because they forgot to change the oil change reminder sticker which I didn't notice unti Went in for basic oil change, I rated 4 stars instead of 5 is because they forgot to change the oil change reminder sticker which I didn't notice until after I had left, also it would be nice if the waiting area had complimentary coffee and beverages and WiFi like other dealerships. More