Randall Reed's Planet Ford
Humble, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,641 reviews
Good experience Great experience with Randall Reed Planet Ford. Our salesman Jeff S. was very easy to talk to and work with. He made us feel like one of the family. N Great experience with Randall Reed Planet Ford. Our salesman Jeff S. was very easy to talk to and work with. He made us feel like one of the family. Negotiating was relaxed and we didn't feel pressured or disrespected. We got a great deal on our F250. Thank you for an easy transaction. More
Buying a car from my friend Jay Rosenthal This is the third car I have purchased from Jay Rosenthal and it may not be the last. He is trustworthy, easy to work with and we are friends. What el This is the third car I have purchased from Jay Rosenthal and it may not be the last. He is trustworthy, easy to work with and we are friends. What else is a better compliment about a salesperson? More
Good Service department Dropped off vehicle and was told in advance that it would be 3-5 days before they would look at it. Received a call 2 days later just to let me know t Dropped off vehicle and was told in advance that it would be 3-5 days before they would look at it. Received a call 2 days later just to let me know that they have not forgotten about me. 5th day car was ready for pick up , vehicle has 93K miles and all work was warranted. FORD More
Great Customer Service JT- John Thomas, was very helpful in the service department he had a great smile the whole time, I was there last week to get a battery for my Expedit JT- John Thomas, was very helpful in the service department he had a great smile the whole time, I was there last week to get a battery for my Expedition More
Great service, friendly staff! This dealership takes care of you right away. Thanks Nick Lang for your courteous service. A professional! Great service and and friendly staff! Fully This dealership takes care of you right away. Thanks Nick Lang for your courteous service. A professional! Great service and and friendly staff! Fully recommend it! More
Above and Beyond A few weeks ago I spoke with John the GM and Richard Fuller about a 2019 F 150 Lariat that I wanted to purchase. I told them what it had to have and I A few weeks ago I spoke with John the GM and Richard Fuller about a 2019 F 150 Lariat that I wanted to purchase. I told them what it had to have and I would take nothing less. Richard went to work locating my dream retirement truck and searched and searched the inventory of every dealer within 1800 miles. I called me a few days later and said he had located 2 trucks that matched my wish list and was waiting to see if he could do a dealer trade. The next day Richard called me and said they had succeeded in getting my dream truck and would be sending a driver to pick it up. It would be available for me in a few days. I can't express my sincere appreciation enough to Richard, John and Billy at the dealership. Planet 59 Ford is a wonderful and professional place to purchase a vehicle. My hats off to you all for going above and beyond! More
2019 STX F150 I went on line to find the truck "I" wanted Quentin contacted me via text, set up an appointment. It all went well, very happy. I went on line to find the truck "I" wanted Quentin contacted me via text, set up an appointment. It all went well, very happy. More
Salesman was nice I was disappointed when financing told me I could not use my rebate an was not given the opportunity to get a better deal on the ford and the $10,000 I was disappointed when financing told me I could not use my rebate an was not given the opportunity to get a better deal on the ford and the $10,000 discount was not available More
New truck This was the second truck I’ve purchased in the last year. Great experience each time. Byron Nelson was very knowledgeable about the vehicle I was pur This was the second truck I’ve purchased in the last year. Great experience each time. Byron Nelson was very knowledgeable about the vehicle I was purchasing. He also met all my expectations and I received the deal I was looking for. More
Service manager Irma Velasquez did an excellent job with everything including communication and letting me know of other repairs needed she was great and a very beau Irma Velasquez did an excellent job with everything including communication and letting me know of other repairs needed she was great and a very beautiful lady More