Randall Reed's Planet Ford

Good Experience Mike did a good job with locating right truck for me and was able to give me good price for it. I was satisfied with all that he done for me. Mike did a good job with locating right truck for me and was able to give me good price for it. I was satisfied with all that he done for me. More

New F-150 The salesman was most knowledgeable and helpful. Facilities were top notch. Selection was excellent. They had a lot of 2019 trucks... Sales manager a The salesman was most knowledgeable and helpful. Facilities were top notch. Selection was excellent. They had a lot of 2019 trucks... Sales manager and deal maker was Speedy and no nonsense. Finance dept was good too... More

Great service Worked with Victoria Smario, she was extremely professional, patient and knowledgable. Would highly recommend. Even followed me to turn in my rental Worked with Victoria Smario, she was extremely professional, patient and knowledgable. Would highly recommend. Even followed me to turn in my rental car. Very good experience with her and the Planet Ford staff. More

Raptor timing changed n Very good comunicación. Tim is a great service advisor. Parts were back ordered but still came in fairly quickly. I felt I was treated fairly. Defi Very good comunicación. Tim is a great service advisor. Parts were back ordered but still came in fairly quickly. I felt I was treated fairly. Definitely bring my truck back there whenever I need service. More

Best Car buying Experience!! I had absolutely the best car buying experience!! Marco Aguilar was my salesman, very knowledgeable and he worked HARD to get me the BEST deal on my b I had absolutely the best car buying experience!! Marco Aguilar was my salesman, very knowledgeable and he worked HARD to get me the BEST deal on my brand new 2019 Ford Mustang GT. I am beyond excited with my new car and look forward to working with Marco again in the future! Thank you so much Planet Ford of Humble and Marco for making me one happy girl! More

great service! great job replacing airbag (recall) and oil change. appreciate list of recommendations and the price for oil change was just right! recommend all ford great job replacing airbag (recall) and oil change. appreciate list of recommendations and the price for oil change was just right! recommend all ford owners get their service needs at this dealership..... More

Quick lane customer servise In the last 2-2.50 months I’ve taken my F150 to quick lane on 3 occasions. Reason for visits below. 1. Air condition cutting off when driving. I was In the last 2-2.50 months I’ve taken my F150 to quick lane on 3 occasions. Reason for visits below. 1. Air condition cutting off when driving. I was told I needed the system installed ($2000). I took it to another shop, the wiring hornist just needed to be replaced. $260 2. Check Temperature gage light came on. I was told the gage needed to be replaced and to do so the vale cover gasket would have to be replaced ($1100). Why would the vale cover gasket even need to be removed. I took it to the same shop for reason 1. $250 3. I have the oil changed deal with Quick lane. On my last visit, my radiator cap was missing. I replaced it myself. No call to inform me my truck was ready. I had to call them around 4:00 that evening. When I got there, my truck was in the bend and locked down. I’ve talked to the supervisor about all 3 visits and was told he would look into my complaints but have not heard back from him. It’s been 3 weeks. I left messages with Jeff Stapp also / no reply. with the way this has been handle, I really don't expect to hear back from anyone about this. More

Great service. A pleasure doing business with Justin Wood and Planet Ford. This was my third purchase in four years. Excellent experience each time. I'm sure I'll be A pleasure doing business with Justin Wood and Planet Ford. This was my third purchase in four years. Excellent experience each time. I'm sure I'll be back when it's time for another vehicle. More