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Randall Reed's Planet Ford
Humble, TX
2,649 Reviews
Multi-time consecutive Ford Triple Crown winner, Randall Reed's Planet Ford in Humble (serving Houston, Katy, Kingwood, Atascocita & Conroe areas) takes great pride in providing award-winning customer service. When you choose Planet Ford on Hwy. 59, you can rest assured you're "dealin'" with the best. Planet Ford is a multiple award-winning dealership that's earned Ford's top honors and accolades including a dozen consecutive Triple Crowns, consecutive President's Awards, Ford One Elite, Ford 100 Club Awards, Partners in Quality and the FCSD Premier Club Award. The Better Business Bureau (BBB) also has recognized them with an award for excellence. Come experience the Randall Reed difference! Planet Ford in Humble, TX offers New Ford Cars, including the Ford Mustang; New Ford SUVs: Escape, Edge, Explorer, Expedition; Ford Bronco, Bronco Sport; and trucks F-150, F-250, F-350, Super Duty, SuperCrew, SuperCab, Ranger, Maverick. We also have a large selection of pre-owned certified Ford cars, SUVs, and trucks. Planet offers fleet/commercial sales. Plus, Planet Ford's used vehicle selection is huge, including tons of Value Max used vehicles under $20k.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,649 reviews
January 21, 2020
Had oil change and found grease on passenger side seat from mechanic checking cabin filter. Service was great but dirty hands should never touch leather. from mechanic checking cabin filter. Service was great but dirty hands should never touch leather. More
by PaulRoebuck
Employees Worked With
John 'JT' Thomas
January 17, 2020
Everybody was most helpful in understanding my needs for a new car to my finances. I am very grateful that I could do business with y’all. Thank you! a new car to my finances. I am very grateful that I could do business with y’all. Thank you! More
by Mrszepeda
January 16, 2020
You can always depend on the Ford Service Department at Planet Ford Humble. I will be purchasing a new Ford Edge in the near future and I will go to Planet Ford Planet Ford Humble. I will be purchasing a new Ford Edge in the near future and I will go to Planet Ford More
by pwbergherr
Employees Worked With
John 'JT' Thomas
January 14, 2020
Jason Boatwright is awesome! 5+ stars. We were having a death wobble problem and he and the service department devised a real fix, not just the official bandaid which only temporary masks the problem. Jas death wobble problem and he and the service department devised a real fix, not just the official bandaid which only temporary masks the problem. Jason was attentive, smart, and was able to give me a time for an appointment and a real time for pickup. I will be calling Jason every time I need service!! More
by BigAssTruck
Employees Worked With
Jason Boatwright
January 13, 2020
Great custiner service from start to finish Brian made the car buying experience to be everything that I prayed for. I was so pleased with his professionalism and positive attitude. I would hig Brian made the car buying experience to be everything that I prayed for. I was so pleased with his professionalism and positive attitude. I would highly recommend this salesman and this dealership. More
by mcox
Employees Worked With
Brian Robinson
January 10, 2020
Easy negotiations. Simple financing. Great car setup. Spent more time in the parking lot with Yusuf showing me how to use my new toy than it took to purchase Spent more time in the parking lot with Yusuf showing me how to use my new toy than it took to purchase More
by Ricky
Employees Worked With
January 10, 2020
great service department I can always depend on John Thomas to be sure I receive great service and if I have any questions he will assist me in getting the answers I can always depend on John Thomas to be sure I receive great service and if I have any questions he will assist me in getting the answers More
by jean
Employees Worked With
John 'JT' Thomas
January 07, 2020
I truly enjoyed the the visit with your sales and tech team. I visited the dealership twice , on both visit I had a very good experience with the greeting as I arrived and sales team . From Jimmy S , very helpfu I visited the dealership twice , on both visit I had a very good experience with the greeting as I arrived and sales team . From Jimmy S , very helpful to Martin , Kevin sales assistance and Kevin aftermarket sales. Yusuf very helpful in reviewing the vehicle component's . To Finance . Overall a good experience and very helpful team ! Would for sure send friends your way. Thank you , Fred Gallard More
by fred
Employees Worked With
Other Employees :
Martin Rivera sales Five stars , Jimmy Stewart S/M Very friendly and truly sencere , five stars .
January 06, 2020
new purchase I contacted a salesperson that I have dealt with before and he advised me to come in and that he would have me in a new vehicle in no time. I arrived I contacted a salesperson that I have dealt with before and he advised me to come in and that he would have me in a new vehicle in no time. I arrived at Planet Ford and within two hours the new F150 was ready to go. More
by tippa
January 02, 2020
All of the service personnel were very polite and helpful. I made an appointment for a recall by Ford. When we arrived for the appointment..they took us to the customers waiting place. Kept us info helpful. I made an appointment for a recall by Ford. When we arrived for the appointment..they took us to the customers waiting place. Kept us informed. More
by Jb & Mb
Employees Worked With
Rosie Jones
