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Randall Reed's Planet Ford
Humble, TX
2,655 Reviews
Multi-time consecutive Ford Triple Crown winner, Randall Reed's Planet Ford in Humble (serving Houston, Katy, Kingwood, Atascocita & Conroe areas) takes great pride in providing award-winning customer service. When you choose Planet Ford on Hwy. 59, you can rest assured you're "dealin'" with the best. Planet Ford is a multiple award-winning dealership that's earned Ford's top honors and accolades including a dozen consecutive Triple Crowns, consecutive President's Awards, Ford One Elite, Ford 100 Club Awards, Partners in Quality and the FCSD Premier Club Award. The Better Business Bureau (BBB) also has recognized them with an award for excellence. Come experience the Randall Reed difference! Planet Ford in Humble, TX offers New Ford Cars, including the Ford Mustang; New Ford SUVs: Escape, Edge, Explorer, Expedition; Ford Bronco, Bronco Sport; and trucks F-150, F-250, F-350, Super Duty, SuperCrew, SuperCab, Ranger, Maverick. We also have a large selection of pre-owned certified Ford cars, SUVs, and trucks. Planet offers fleet/commercial sales. Plus, Planet Ford's used vehicle selection is huge, including tons of Value Max used vehicles under $20k.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,655 reviews
February 25, 2020
Prompt service and very friendly. Nice lounge with food counter. Jason Boatwright is such an asset to Planet Ford Humble. Always get my oil changed here. counter. Jason Boatwright is such an asset to Planet Ford Humble. Always get my oil changed here. More
by Disappointed customer
Employees Worked With
Jason Boatwright 5 stars
February 24, 2020
Good customer service. My car was ready 1 to 2 days sooner than promised. Great customer experience. I would recommend JT to my friends and family. Keep up the good work sooner than promised. Great customer experience. I would recommend JT to my friends and family. Keep up the good work More
by Lmhelmer
Employees Worked With
John 'JT' Thomas
February 24, 2020
Great people great staff very friendly and nice no pressure sales from mike And kevin in the accessories dept And lyndi making sure were happy all taking very good care of us Highly recommen pressure sales from mike And kevin in the accessories dept And lyndi making sure were happy all taking very good care of us Highly recommend planet ford in humble More
by wjac07
February 23, 2020
We had a wonderful salesman. He was so helpful and always answered our questions. If we asked something he didn’t know he would find out for us. He was awesome!! His name is Justin Segrest. answered our questions. If we asked something he didn’t know he would find out for us. He was awesome!! His name is Justin Segrest. More
by greasetrap1
February 22, 2020
Planet Ford service department treated us with respect, answered all our questions concerning our problem with our explorer, and serviced our vehicle in a timely manner. We were happy with their service. answered all our questions concerning our problem with our explorer, and serviced our vehicle in a timely manner. We were happy with their service. More
by buddywood357
February 21, 2020
Good experience, love the car. Up front and a smooth process. Took longer than I would have liked(4hrs), however, less than some other Dealerships. process. Took longer than I would have liked(4hrs), however, less than some other Dealerships. More
by Atack00
Employees Worked With
David Harrison Jr.
February 21, 2020
Good experience overall - staff was friendly and attentive. Dealership was in a good location - right off Highway 69. Was not given a tour of the service center. attentive. Dealership was in a good location - right off Highway 69. Was not given a tour of the service center. More
by pmckeon5
Employees Worked With
February 19, 2020
I was looking for a new truck. I was told by a friend of mine to try Randall Reed Ford. Everybody that helped me was outstanding. I would definitely recommend this dealer to everyone. mine to try Randall Reed Ford. Everybody that helped me was outstanding. I would definitely recommend this dealer to everyone. More
by Geraldgarrie
Employees Worked With
