Randall Reed's Planet Ford

The aftermarket Director, Kevin McKinnon, was PHENOMENAL. I have bought many trucks in the past, and by far, this was the best experience. He knows what and how to sell and come through. I have bought many trucks in the past, and by far, this was the best experience. He knows what and how to sell and come through. More

KEVIN, MARTIN,HERVE really good. Need better way to get payments set up before leaving dealership especiallyl when you do not use the computer to pay your bills or set them up. IT Need better way to get payments set up before leaving dealership especiallyl when you do not use the computer to pay your bills or set them up. IT IS NOT SAFE. More

Love this place, makes buying a new ride painless and easy. From sales to management to finance, absolute best. Highly recommend buying from here and contact Darren in the sales department. Kevin in a easy. From sales to management to finance, absolute best. Highly recommend buying from here and contact Darren in the sales department. Kevin in aftermarket is great as well with everything he can do with the Bronco. Thanks again to team at Planet Ford in Humble. More

I purchased a new car in May of 22 and it was time to schedule for its first maintenance in November. I tried to get a time scheduled which took 3 months to do so and only when I contacted the manager w schedule for its first maintenance in November. I tried to get a time scheduled which took 3 months to do so and only when I contacted the manager was I able to get it scheduled. They had to fix some things that were bad from delivery of the vehicle in May. I also had to have the oil changed and there was a scratch on the car that I didn't know how it got there. I purchased the highest level of maintenance for this vehicle which I was told scratches would be covered. Come to find out they were not. The vehicle sat at the dealership for 6 weeks and 4 of those weeks there was nothing going on with the vehicle and no response from anyone. I would not take my car back for service to this dealerships since they had such poor communication and there lack of keeping the customer informed. More

We talked before I arrived and the vehicle I was looking for had been narrowed down to a few vehicles. We did not have to look over the entire lot. for had been narrowed down to a few vehicles. We did not have to look over the entire lot. More

Excellent and personable. Delivered great Customer service and meet all my expectations in every way Delivered great Customer service and meet all my expectations in every way More

We appreciate the extra effort to get our vehicle ready for our vacation at big bend. for our vacation at big bend. More

Fine dealership. Specific persons make the experience pleasurable. Had high expectations and the delivery fell short of that. Specific persons make the experience pleasurable. Had high expectations and the delivery fell short of that. More

In and out in less then 2. 5 hours...Kevin and Billy where very efficient. 5 hours...Kevin and Billy where very efficient. More

The guy was polite, fast and new I had to be somewhere more important so he tried and succeeded on doing it . more important so he tried and succeeded on doing it . More