Randall Reed's Planet Ford
Humble, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,663 reviews
Henry Cisneros was wonderful and really bent over backwards to fit my needs. I do believe I could have gotten more for my trade in but I am happy backwards to fit my needs. I do believe I could have gotten more for my trade in but I am happy More
Service writer was the best ever at planet ford! He made his mission to get my f150 Lightning serviced carefully, and had it fully charged when I arrived to pick it up. Paperwork took 2 minutes and He made his mission to get my f150 Lightning serviced carefully, and had it fully charged when I arrived to pick it up. Paperwork took 2 minutes and key was in my hand! Appreciate you sir! More
Dealership staff were very professional, friendly, and quick. Service bay areas were well organized. Great Job!! quick. Service bay areas were well organized. Great Job!! More
Exceptional Sales Team from our sales person, Gabriel, through his manager and everyone else we’ve interacted with since the sale. Great team, who are interested in the customer experience! Gabriel had p through his manager and everyone else we’ve interacted with since the sale. Great team, who are interested in the customer experience! Gabriel had phenomenal follow-up, unlike some other dealerships! Also, nice selection of vehicles! More
Jarrod William made us feel very welcome. He under stood what we were looking for in a SUV. He showed us every feature on the SUV and plus more. Jarrod Williams Needs a photo so I gave g He under stood what we were looking for in a SUV. He showed us every feature on the SUV and plus more. Jarrod Williams Needs a photo so I gave give him 5 STARS. he went beyond 5 STARS in my book. Everyone came up to us and congratulate us on our new purchase. Way before we signed the paperwork. the Tech guy with the man bun. I forgot his name. He help me set up the app and everything else connecting to the SUV. Jarrod Williams took the SUV to the back to get a full of gas and made sure she was clean and shinny to drive home in. Gave us a big hug to congratulate us on our purchase I have been a Nissan person for a very long time so this is my first FORD. FORD don't steer me wrong on the next purchase. when its time to purchase again I would defiantly come back to Planet Ford. the whole TEAM did a excellent job to everyone at the dealership to feel very welcome. and what I love about it. NO PRESSURE & STRESS THANK YOU JARROD WILLIAMS. YOU ROCK. More
Love the way I was called and checked on after purchasing the vehicle. My experience was great from beginning to end! the vehicle. My experience was great from beginning to end! More
JJ and the team at Planet Ford were incredible. JJ was attentive, supportive, and listened to exactly what I wanted. He was helpful and informative and kept the transaction simple and seamless. I w JJ was attentive, supportive, and listened to exactly what I wanted. He was helpful and informative and kept the transaction simple and seamless. I would HIGHLY recommend working with JJ at Planet Ford. He gets things done! #BuiltFordTough More
I work more with the commercial department. I see there are not listed an as part of Ford they play a huge role. I am thanking the commercial department for ALL that they do from service in the I see there are not listed an as part of Ford they play a huge role. I am thanking the commercial department for ALL that they do from service in the shop to the mobile service as well. Technicians are great. Advisors communicate very well in a timely manner. Management is also great I can see the teamwork within the department. Lastly, I don't see parts department I want to thank them as well for advising on ETA on parts and working hard to have them delivered in a timely manner. I want to thank as a whole to make sure I do not leave any one behind. More