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Randall Reed's Planet Ford
Humble, TX
3,436 Reviews
Multi-time consecutive Ford Triple Crown winner, Randall Reed's Planet Ford in Humble (serving Houston, Katy, Kingwood, Atascocita & Conroe areas) takes great pride in providing award-winning customer service. When you choose Planet Ford on Hwy. 59, you can rest assured you're "dealin'" with the best. Planet Ford is a multiple award-winning dealership that's earned Ford's top honors and accolades including a dozen consecutive Triple Crowns, consecutive President's Awards, Ford One Elite, Ford 100 Club Awards, Partners in Quality and the FCSD Premier Club Award. The Better Business Bureau (BBB) also has recognized them with an award for excellence. Come experience the Randall Reed difference! Planet Ford in Humble, TX offers New Ford Cars, including the Ford Mustang; New Ford SUVs: Escape, Edge, Explorer, Expedition; Ford Bronco, Bronco Sport; and trucks F-150, F-250, F-350, Super Duty, SuperCrew, SuperCab, Ranger, Maverick. We also have a large selection of pre-owned certified Ford cars, SUVs, and trucks. Planet offers fleet/commercial sales. Plus, Planet Ford's used vehicle selection is huge, including tons of Value Max used vehicles under $20k.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 3,436 reviews
May 17, 2026
I would love to give this a higher review because Evan, the guy that worked on my car, was very nice and helpful however, they took 5 months to fix my car. My car was sitting on their lot for 5 months and the guy that worked on my car, was very nice and helpful however, they took 5 months to fix my car. My car was sitting on their lot for 5 months and I barely received any updates. Then I receive my car back with no gas in it. More
by BLAPLANTE26
Verified CustomerEmployees Worked With
Evan
May 15, 2026
Never have had a problem with Randall Reed. Always professional and courteous. They have always gone above and beyond to help me with any issues that arise. Hope they continue 😉 They are a gr Always professional and courteous. They have always gone above and beyond to help me with any issues that arise. Hope they continue 😉 They are a great team. More
by angelaworrell.1993
May 15, 2026
Guy and Manny were amazing. They were very pleasant to work with. They listened to what I wanted and made it possible. I have never been treated so well at a dealership before. They were very pleasant to work with. They listened to what I wanted and made it possible. I have never been treated so well at a dealership before. More
by realspoiled2001
May 15, 2026
Excellent customer service. Rapid deal completion technology training was excellent. Fleet sales manager took good care of us. Rapid deal completion technology training was excellent. Fleet sales manager took good care of us. More
by calvincobb
May 14, 2026
LJ was awesome, make sure to ask for him. He won't let you down. He won't let you down. More
by brianjharris7
May 14, 2026
Brought my ford in with 70k miles I bought new in 2019 for the same cam problem I brought it in 2 times before. I was told I need a new engine at 70K miles. Will never buy a ford again RAM trucks from her for the same cam problem I brought it in 2 times before. I was told I need a new engine at 70K miles. Will never buy a ford again RAM trucks from here forward. 10k Past warranty and ford wanted me to pay 8700 to help replace a motor that obviously was defective from the start. More
by clint.a.yates
Employees Worked With
Evan
May 11, 2026
Brought vehicle in(2014 f250 diesel) with “check engine”light and a “”50 miles to engine shutdown”” emissions warning. Diagnosis came back with three codes. The quote was $22,000 for repairs- no o engine”light and a “”50 miles to engine shutdown”” emissions warning. Diagnosis came back with three codes. The quote was $22,000 for repairs- no options- no discussion to try to keep cost down. I took it to an independent garage specializing in diesel repair. Drove way spending only $3,300!!! Truck running fine More
by ECLARK5205
Employees Worked With
McKinsey??
May 10, 2026
Oliver was great- he stayed in touch prior to the purchase date and delivered when we arrived. I really appreciate his help! purchase date and delivered when we arrived. I really appreciate his help! More
by argilmore62
Employees Worked With
Salesman Oliver Francisco & Finance Sam ? Can’t remember
