Randall Reed's Planet Ford

Great experience! Great customer service!Sales and finance team were amazing! Would recommend to friends and family! Great customer service!Sales and finance team were amazing! Would recommend to friends and family! More

I really don’t know how to put how I feel about quick lane in Humble. Had work done to my truck, tune up, coolant, flush, and replacement, differential service, Dennis said I needed a catalytic conver lane in Humble. Had work done to my truck, tune up, coolant, flush, and replacement, differential service, Dennis said I needed a catalytic converter, so I had that done. And in less than a week, my check engine light came on again, there ran another diagnostic, and now they telling me I need another catalytic converter. Something doesn’t seem right to me. My last truck, which was a Ford F-250, head over 350,000 miles on it, and I never had an issue with the catalytic converter. This truck only has 131,403 miles on it, and telling me that the catalytic converter is going bad because of the mileage. As I said, something doesn’t seem right to me.. More

The service from the beginning was second to none. I will definitely be a repeat customer. I will definitely be a repeat customer. More

Excellent experience. My saleman Ken Riley was wonderful. I would highly recommend him to anyone. My saleman Ken Riley was wonderful. I would highly recommend him to anyone. More

Great customer service. Kept us updated on details and costs were controlled. Would highly recommend service department. Completed service in a timely manner. Kept us updated on details and costs were controlled. Would highly recommend service department. Completed service in a timely manner. More

Customer service top-notch. I purchased all four of my trucks at this location and they never disappointed. I purchased all four of my trucks at this location and they never disappointed. More

Pamela was excellent. She treated me professionally and with care. I would recommend her to anyone I know in need of a vehicle. She treated me professionally and with care. I would recommend her to anyone I know in need of a vehicle. More

Great customer service they try to fix issues in a timely manner with reasonable amount of time manner with reasonable amount of time More

Excellent service with the employees nice service I'll be Happy to recommend Randall Reed ford be Happy to recommend Randall Reed ford More

From start to finish, my truck‑buying experience was solid. The team was straightforward, respectful of my time, and didn’t play any of the usual dealership games. Communication was clear, the truck was solid. The team was straightforward, respectful of my time, and didn’t play any of the usual dealership games. Communication was clear, the truck was exactly as described, and every question I had was answered without hesitation. What stood out most was how smooth the entire process felt no pressure, no runaround, just honest conversation and a fair deal. They understood what I was looking for, worked with me on the numbers, and made sure I left confident in my purchase. I drove away in a truck I’m proud of, and I’d recommend them to anyone who wants a clean, professional buying experience backed by people who actually care about getting it right. More