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Rancho Santa Margarita Honda

Rancho Santa Margarita, CA

4.3
259 Reviews

29961 Santa Margarita Parkway

Rancho Santa Margarita, CA

92688

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259 Reviews of Rancho Santa Margarita Honda

October 05, 2021

Chris was super helpful, professional and kept me apprised of what was going on with my car. More

by Malissamccrary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Henk
Oct 05, 2021 -

Rancho Santa Margarita Honda responded

Hello, thanks for sharing all 5 stars with Chris in service here with us at RSM Honda. We are delighted to see that Chris was professional and communicated well with you. Thank you for making us your trusted dealership of choice, and we are here for you anytime!

October 03, 2021

Mike is always a pro, and overall, the service and quality of work here is top tier. More

by disar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
Oct 05, 2021 -

Rancho Santa Margarita Honda responded

Hello Disar, thanks for sharing your 5 star experience with Mike here with us at RSM Honda. We are thrilled to hear that he provided quality customer service. Thank you for being part of the RSM Honda family, and we are here for you anytime!

October 02, 2021

Great customer service I like recommendations and the service the dealership provided good prices Chris and Doug were awesome they explained the service to me and I will return for more service More

by Speak1969ej
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris,Doug service department
Oct 05, 2021 -

Rancho Santa Margarita Honda responded

Thank you for sharing you positive experience with us here at RSM Honda. We are so glad to see that Chris and Doug made your service visit awesome and knowledgeable. Thank you for choosing to service with us, and we hope to see you again in the future! Enjoy the road ahead!

October 01, 2021

Polite. Listened. Expedient. Professional. Great coffee while you wait. Always considerate and efficient, honoring your time. More

by nadine.melberg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Hannah, Hudson Wallbank
Oct 05, 2021 -

Rancho Santa Margarita Honda responded

Hello Nadine, thanks for sharing your recent 5 star service experience with us here at RSM Honda. We are happy to see that your experience was polite, professional and fast. Thank you for choosing to service with us, and we are here for you for all things Honda!

September 28, 2021

Purchased car & having it serviced here. Mike Fernandez in service dept communicates promptly and always is helpful with explaining the needs. The whole service team is awesome. Always greeted and offers More

by tumustang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Fernandez, Service Dept
Oct 05, 2021 -

Rancho Santa Margarita Honda responded

Hello, thank you for sharing your recent 5 star experience with us here at RSM Honda. We are pleased to hear that Mike made the service experience prompt, helpful and well communicated. Thank you for choosing to service with us, and we hope to see you again in the future! Enjoy every mile ahead!

September 27, 2021

Excellent for servicing your vehicle. They do not try to oversell you products or add service items not needed. More

by Thomas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Hannah, Hudson Wallbank
Sep 28, 2021 -

Rancho Santa Margarita Honda responded

Hello Thomas, thanks for sharing all 5 stars with us here at RSM Honda. We are delighted to see that your service experience with us was excellent. Thank you for joining the RSM Honda family, and we are here for all your Honda needs! Enjoy the road ahead!

September 25, 2021

Very honest, I will always choose this dealer for all my of Honda repairs, professional service, dealer very clean. Fast and reliable service. I will recommend this dealer to all of my friends when buying More

by Erivera
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Sep 28, 2021 -

Rancho Santa Margarita Honda responded

Hello Erivera, Thanks for sharing all 5 stars with us here at RSM Honda. We are pleased to hear that your service experience was fast, honest and reliable. Thanks for making us your trusted dealership of choice, and we are here for you anytime!

September 25, 2021

Quick and polite. The car wash was mediocre and forgot to reset the tachometer after service. More

by Toliverngo9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Hannah, Hudson Wallbank
Sep 28, 2021 -

Rancho Santa Margarita Honda responded

Hello, thanks for sharing your experience with us here at Rancho Santa Margarita Honda. We are pleased to hear that your experience was quick and polite. We appreciate the feedback about our car wash, and apologize for it not being done as well as it should have. Thanks for choosing us, and we hope to see you again in the future!

September 25, 2021

I’m very pleased with the Professionalism of the staff. I don’t have any complaints, the work was done as promised and in a good time period. I will come back again whenever I need something done to my car. More

by bmcrae23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Fernandez and Allan Catahan, Ben Hannah
Sep 25, 2021 -

bmcrae23 responded

Thank you for everything. I will definitely come back to you for anything I need to have done to my car. I don’t have any complaints only high reviews on the work and time frame, great service and great customer service! Have a great day!!

September 24, 2021

This dealership was very professional, thorough and timely with check in, check out and quotes on service More

by Bob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike, Ben Hannah
Sep 28, 2021 -

Rancho Santa Margarita Honda responded

Hello Bob, thank you for sharing your recent 5 star experience with us here at RSM Honda. We are so glad to read that you customer service experience was timely, professional and thorough. We can't wait to have you back!

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