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Rancho Santa Margarita Honda

Rancho Santa Margarita, CA

4.3
259 Reviews

29961 Santa Margarita Parkway

Rancho Santa Margarita, CA

92688

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259 Reviews of Rancho Santa Margarita Honda

August 04, 2024

If you're looking for a straightforward dealership that offers the best deal right from the start, this is the place to go. The entire process, from beginning to end, was excellent. There was no need for h More

by jdadame
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lance - Sales Manager, Robert - Finance Manager, George - Sales Consultant, Madeleine
January 26, 2024

I had an outstanding experience with Essi Doroodian and Andy at Rancho Santa Margarita Honda. Their customer service was exceptional, making my trade-in process incredibly smooth and fast. I’d rate them a More

by marquitab87
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy and Essi
January 18, 2024

I recently had to fly back home and assist my senior parent with the return of her car. Not only was Matthew Tompkins the most attentive salesperson I have ever met, the dealership made the buyback a se More

by Rebeccastora
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Tompkins
January 14, 2024

SHADY SALES STAFF I emailed this dealer to inquire on and then I wanted to start to purchase the vehicle. I started corresponding with Andres Campos on 1-11-24. On 1-12-24 he said the vehicle is availabl More

by pliz.bp
Purchase Time
Recommend Dealer
No
Employees Worked With
Andres Campos salesman and general sales manager David Sepulveda
January 02, 2024

I recently purchased a 2023 Honda Ridgeline from Rancho Santa Margarita Honda, and I couldn't be more pleased with my experience. Mr. Essie Doorodian guided me through the process with unparalleled experti More

by Yshahrokh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Essie Doorodian
March 13, 2022

I did not have the pleasure of purchasing the Accord Hybrid at the dealership. In fact I am waiting for my car. My purchase was not made their due to the convenience of driving down the street to my cre More

by tda
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Jun P
Mar 24, 2022 -

Rancho Santa Margarita Honda responded

Hello, thank you for sharing your recent 5 star experience with us here at RSM Honda. We are pleased to hear that Jun made the purchasing process of your Accord Hybrid convenient, attentive and detailed. Thank you for joining the RSM Honda family, and we are here for all your Honda needs!

February 23, 2022

Terrible service at RSM Honda, only exceeded by the less-than-honest sales staff. They lost a good customer because they failed to appreciate a loyal buyer of 5 Hondas over the past many years. I’ve More

by The Sphinx
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sales Rep and Sales Manager Art, Bill Vazac
Mar 11, 2022 -

Rancho Santa Margarita Honda responded

Hello, we are very disappointed to read about your recent experience with us here at RSM Honda. We're sorry to read the our staff was less than exceptional. We would like to take this opportunity to do all that we can to turn your experience around, into a positive one. Could you please reach out to our general manager Bill regarding your experience? He looks forward to connecting with you soon. Bill Vazac | wvazac@rsmhonda.net

December 28, 2021

The service department is excellent! Friendly fast and do a great job will all service appointments. Waiting area is clean and comfortable. More

by lisadonelle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service writer Doug
Dec 28, 2021 -

Rancho Santa Margarita Honda responded

Hello, thank you for sharing your recent 5 star service experience with Doug here with us at RSM Honda. We are happy to see that your experience was excellent, fast and friendly. Thank you for making us your trusted dealership of choice, and we are here for all your Honda needs!

December 28, 2021

Loved the appointment option. My service advisor Doug was personable, knowledgable and volunteered discount coupons to me ($$$). Fantastic service, timely turnaround and great communication. Bravo RSM Ho More

by ILanstyle50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Jezowski
Dec 28, 2021 -

Rancho Santa Margarita Honda responded

Hello, thank you for sharing your recent 5 star experience with Doug here with us at RSM Honda. We are delighted to hear that Doug provided personable, knowledgeable and fantastic service. Thank you for joining the RSM Honda family, and we are here for you for everything Honda! Enjoy the road ahead!

December 27, 2021

Always love coming to RSM Honda😘 to get my car serviced. Thank you Chris for your great service and support. More

by Ln1022
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hudson Wallbank, Bill Vazac, Mike Fernandez
Dec 27, 2021 -

Rancho Santa Margarita Honda responded

Hello, Thank you for sharing all 5 stars with us here at RSM Honda. We are glad to hear that Chris provided great service and support. Thank you for making us your trusted dealership of choice, and enjoy the road ahead!

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