Rancho Grande Motors
San Luis Obispo, CA
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138 Reviews of Rancho Grande Motors
Chris does a great job in the service department and explains exactly why I need certain parts and which ones could wait until a later visit if I couldn't afford them all during the initial visit. He explains exactly why I need certain parts and which ones could wait until a later visit if I couldn't afford them all during the initial visit. He's very responsive to phone calls and will keep me coming back to Rancho Grande for service. More
My vehicle was in for an extended period - approximately 2 weeks. I have to say that Chris' communication during the entire period was top notch. I knew exactly what was going on with the car, as well as 2 weeks. I have to say that Chris' communication during the entire period was top notch. I knew exactly what was going on with the car, as well as the next steps, and the estimated completion date throughout the entire period. I picked up a very clean, well-running car and had been apprised by Chris of what problems were found, and how they would be addressed. Finally, Chris advised me to run a somewhat new-car-like break-in period, followed by an early oil change due to the more extensive work. Please thank the great staff that worked on my car at Rancho Grande, and your ambassador Chris Knittel. More
Being a widow, I have felt very comfortable with the service that has been suggested and done on our car, to keep it in the best possible road condition.Also, the reception I have gotten at the service service that has been suggested and done on our car, to keep it in the best possible road condition.Also, the reception I have gotten at the service center has been very cordial. More
My experience with Rancho Grande Motors has been excellent to date. My service rep, Tom Walton has been very professional and friendly, explaining all the services that needed to be performed and o excellent to date. My service rep, Tom Walton has been very professional and friendly, explaining all the services that needed to be performed and overall taking excellent care of my needs. Great service. More
I purchased my WRX new from RGM in 2003 and have had most of my service performed at RGM also. Chris in service is always helpful and knowledgable, and the service tech's do an excellent job. I would consid of my service performed at RGM also. Chris in service is always helpful and knowledgable, and the service tech's do an excellent job. I would consider RGM for my future vehicle purchases, and plan to contiue to have the service dept. keep my Subaru in tip-top shape. More
When I called on your add, Clint answered and was able to tell me all about the car that I was interesed it seeing. He arranged the appointment with me and was there at the car finding out all the details fo tell me all about the car that I was interesed it seeing. He arranged the appointment with me and was there at the car finding out all the details for us so when we arrived we went right out on a test drive. He then closed the deal with us, quickly and efficently so we could return to work. More
I was looking for a vehicle with great gas mileage to replace my 20 year old Eagle Summit. I had been to several dealers (including Ford, Chevrolet, Toyota, etc.) and driving various cars and dealing wi replace my 20 year old Eagle Summit. I had been to several dealers (including Ford, Chevrolet, Toyota, etc.) and driving various cars and dealing with several salesmen. To my delight, when I visited Rancho Grande Motors, I was met with a very friendly, helpful individual that was not pushy. I felt very comfortable with Josh Brown's assistance in finding out more about my car. He went out of his way to make sure I had all the information I needed, without being that "pushy" salesman. I purchased my Hyundai Sonata Hybrid after driving it a few times over three days. I loved the service I received by Bear and the financial "closer". I've experienced nothing but excellent care and follow-up by all the staff at Rancho Grande. The only thing I don't like about my car and the dealership is my "snooty" attitude while driving my car. Not only does it get great gas mileage, it is so beautiful that I get many "thumbs up" complements by others, asking me about my opinion of the car...is it as great as it looks? My answer every time is "YES". It is beautiful, the most comfortable car I've ever sat in (my passengers are just as delighted with the comfort), and gas mileage is terrific. More
Everyone was really great. The sale I got in on was really good. And the salesperson Josh was exceptional. I think that was the first time I didn't feel like the salesperson was a snake oil salesman. R really good. And the salesperson Josh was exceptional. I think that was the first time I didn't feel like the salesperson was a snake oil salesman. Rancho's guys were great. More
The dealership had the exact vehicle with the exact trim we were looking for! I spoke with sales representative Josh Brown by phone to inquire about the Subaru and to set up a test drive. That test drive tu we were looking for! I spoke with sales representative Josh Brown by phone to inquire about the Subaru and to set up a test drive. That test drive turned into our purchasing the vehicle. I was introduced to all of the features the vehicle, cutting down on the learning curve time greatly. One of the business owners even stopped by to say hello--that doesn't happen anywhere else. After purchasing the Subaru, we were shown all of the staff in maintenance, really giving us an idea of who would be taking care of us for the foreseeable future. It was the best car-buying experience I have ever had, bar none. More