Ramsey Volvo

Quick and efficient as always - thank you!! easy to business with , friendly staff but this survey process should not require customers to type 25 words... what if they have nothing to say? Time is mon business with , friendly staff but this survey process should not require customers to type 25 words... what if they have nothing to say? Time is money ... feedback for your customer survey team More

The service dept was great. The appointment was for same day and quick. They even checked the spare tire pressure for me. The dealership is ver convenient. day and quick. They even checked the spare tire pressure for me. The dealership is ver convenient. More

If I was able to rate our salesmanzero stars I would, If I was able to rate our salesman zero stars I would, but the system would not let me continue if didn't click at least one. We unfortunately did no If I was able to rate our salesman zero stars I would, but the system would not let me continue if didn't click at least one. We unfortunately did not have a good experience at Ramsey Volvo. Our salesman was extremely manipulative and condescending. He degraded me over the phone and began lecturing me on how to negotiate in the future. In addition, we specifically asked a question the night before we were going to pick up our new car to make sure it included a certain feature we wanted and he assured us it did. The next day we noticed our car did not have this feature and addressed it to him. He said that is not what we asked and "read it" the wrong way. I showed him the message that we sent him, from the night before, assuring him that is what we asked and he refused to look at it. Our entire experience at the Ramsey dealership was NOT a pleasant one and created unessecary stress that I can't afford with my health condition. For a luxury vehicle at a high end dealership spending over fifty thousand dollars, I am not sure how Ramsey Volvo separates themselves from not only other Volvo dealerships, but also other manufacturers. I had better customer service and respect at the Toyota and Honda dealerships from previous cars I have purchased in the past. More

My salesman is Chris who I have known for over 30 years at least I trust him 100 percent. Mike, who explained the panel and where’s and how’s was a thorough instructor, and very patient. Absolutely great. at least I trust him 100 percent. Mike, who explained the panel and where’s and how’s was a thorough instructor, and very patient. Absolutely great. More

Professional service in challenging circumstances I was reluctant to schedule our 30K service during the coronavirus outbreak but after consulting with our sales rep Chris Corrigan, decided to proceed I was reluctant to schedule our 30K service during the coronavirus outbreak but after consulting with our sales rep Chris Corrigan, decided to proceed. The service reps John and Steve were reassuring and helpful. Service was performed promptly with all concerns addresses and car was immaculate when returned to us. More

Leased a new Volvo S60 T-6 last Thursday (5/22) through a broker who supplied a car from Ramsey. Wasn't allowed in the dealership to wait. Stood outside in the sun for a half hour and had to sign the lease p broker who supplied a car from Ramsey. Wasn't allowed in the dealership to wait. Stood outside in the sun for a half hour and had to sign the lease papers in my car. Has no one to explain what I was signing and no one to show me how to use the car.. I highly dpubbt Volvo would be pleased with the way their brand was represented. More

I had a wonderful tutorial with Mike Kalish.He was I had a wonderful tutorial with Mike Kalish. He was patient and covered all aspects of car. Mike was a terrific “teacher”. I highly recommend him fo I had a wonderful tutorial with Mike Kalish. He was patient and covered all aspects of car. Mike was a terrific “teacher”. I highly recommend him for this kind of work More

Easy scheduling 30K service with Liz, very pleasant. Drop off/pickup very smooth with Oscar/John, extremely courteous. Car done quickly, cleaned and rides great. Drop off/pickup very smooth with Oscar/John, extremely courteous. Car done quickly, cleaned and rides great. More

Top notch efficient service during this Covid shutdown. Easy scheduling, drop off and pick up, all no contact except by cell. Thanks for being there, guys. Easy scheduling, drop off and pick up, all no contact except by cell. Thanks for being there, guys. More

Easy and straightforward During this time of Covid-19, I was able to safely test drive, negotiate price and take delivery. I felt that the process was fair and respectful. During this time of Covid-19, I was able to safely test drive, negotiate price and take delivery. I felt that the process was fair and respectful. More