Ramsey Volvo
Ramsey, NJ
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1,245 Reviews of Ramsey Volvo
I am pleased with the service at this location. On my most recent visit I was having trouble with Volvo on call and asked a question about it when my car was in for a 60,000 mile service appointment. Rat most recent visit I was having trouble with Volvo on call and asked a question about it when my car was in for a 60,000 mile service appointment. Rather than put me off the service rep spoke to the tech guy prior to my pick up time. Both were professional and helpful. It was close to closing time. Bu More
Service advisor John M. was a gentleman and very professional. He kept me informed and updated during the service process. A great representative for your company . professional. He kept me informed and updated during the service process. A great representative for your company . More
Volvo claims to have clients’ safety as a priority. However, when waiting 1 1/2 hrs for an annual service check in the midst of the Covid-19 pandemic, I had to drag a chair outside the building myself. However, when waiting 1 1/2 hrs for an annual service check in the midst of the Covid-19 pandemic, I had to drag a chair outside the building myself. No employee thought to set up a seating area outdoors to protect customers — and there were plenty of customers inside! Also, why is the service advisor asking me, “What can I do for you today?” The appointment was booked for a specific reason. In addition, he quoted me a price without checking the car’s VIN# — the service visit was covered under warranty! He would have happily taken my money. The service advisors should be trained to do their homework. It shouldn’t be up to me to to ensure that I get the appropriate service for the correct price. More
Stress free sales experience I was pleasantly surprised with my buying experience at Ramsey Volvo. My negotiations took place via telephone and the process was fair and non-press I was pleasantly surprised with my buying experience at Ramsey Volvo. My negotiations took place via telephone and the process was fair and non-pressure. I am a happy customer. More
I had a recall on my Volvo Xc40 that would be fixed while I waited for the hour and a half. It is during the Covid 19 pandemic while this happened. The dealership was efficient, clean and had several areas t I waited for the hour and a half. It is during the Covid 19 pandemic while this happened. The dealership was efficient, clean and had several areas to wait w appropriate spacing and seating. I was surprised how simple the process was handled. More
Steve in Service is the absolute best! He knew I needed to take care of an engine issue in order to take a needed road trip—-even though it was a holiday week, he managed to get my car in and out. Not only to take care of an engine issue in order to take a needed road trip—-even though it was a holiday week, he managed to get my car in and out. Not only was the service speedy—but the team detailed my car, too! Awesome all around! More
Great job. Everything was done timely and was done well. Service personnel were nice and friendly. Location was clean and looked nice. The vehicle was cleaned well too. Service personnel were nice and friendly. Location was clean and looked nice. The vehicle was cleaned well too. More
As a New York resident, I make it my business to travel to Ramsey Volvo for my service needs. The service consultants are knowledgeable, helpful and light hearted. I recommend this location to any/every Vo to Ramsey Volvo for my service needs. The service consultants are knowledgeable, helpful and light hearted. I recommend this location to any/every Volvo owner in “reach”.😉 More
Great place to go to,great staff there who are helpful and dedicated to making your visit a good one ,be it for a service related visit or a buying experience. If you like Volvo’s then there is NOgood rea and dedicated to making your visit a good one ,be it for a service related visit or a buying experience. If you like Volvo’s then there is NOgood reason not to go there. More
Ramsey Volvo staff was great when I came in for a service repair call. Appointment was immediately available, immediate text follow up. Great communication and problem quickly solved. Couldn’t be more ple repair call. Appointment was immediately available, immediate text follow up. Great communication and problem quickly solved. Couldn’t be more pleased! More