Ramsey Volvo

I bought my brand new '12 S60 T5 from Bridgewater Volvo, after disagreeing with the trade-in and the price I was given at ramsey volvo. Because, bridgewater volvo is far from my town, I had the first servic after disagreeing with the trade-in and the price I was given at ramsey volvo. Because, bridgewater volvo is far from my town, I had the first service (7500 miles) done in Ramsey Volvo. I wish I went back to Bridgewater Volvo. Apparently, instead of 6 qrts oil, they poured 8 qrts. engine oil in my car. (T6 AWD model gets 8...-mine is fwd T5). The technician did not even check the oil level after putting it. I took the car from the service, thought it was fine and drove 900 miles. Two weeks later on Sunday, after putting 900 miles, I checked the oil level, it was more than max level, I could not believe it and re-checked couple times, the result was same, it is significantly above the max level. Then I looked at the receipt, it actually states that they put 8 qrts and and the Volvo manual shows 6 qtrs. for T5 models. Similar to having oil level less than the min level, having more oil may cause damage, as it would come out from the sealed area, starts burning oil, gives knocking noise. Therefore, I went back to the dealer on following Monday, explained them, they verified the problem, drained the oil and put fresh one. Because, I paid extra for synthetic oil, they refunded 2 qrts back to me. But honestly, I lost my trust to that dealer. What if I did not check till the next service? After buying a nice solid car, the certified Volvo dealer had done this was not helping their service quality, even though, they claim themselves is the best service. it is truly disappointing and I also informed the Volvo Headquarters Customer Relationship department. More

Great dealership. Was introduced to them years ago when bringing in my old Volvo ('04 XC70 - purchased at another dealership) in for service. Always very happy. We go 10 miles out of our way to bring the bringing in my old Volvo ('04 XC70 - purchased at another dealership) in for service. Always very happy. We go 10 miles out of our way to bring there even though Paul's Volvo is literally 2 miles down the street from me. We had 3 poor experiences at Paul's (in a row). Rather go further and do business with honest people who treat you well. More

We walked in here on 7/30/11 to try to discover more about the C30. The vehicle in the showroom had the electric seats tilted forward so that you couldn't even sit in it and the three or four sales sta about the C30. The vehicle in the showroom had the electric seats tilted forward so that you couldn't even sit in it and the three or four sales staff studiously avoided acknowledging our presence, so we left. More

Our experience with Ramsey Volvo and Gary Parker was incredibly comforting, guiding us every step of the way, made it that much easier for us to choose to return to the dealership! We test drove two veh incredibly comforting, guiding us every step of the way, made it that much easier for us to choose to return to the dealership! We test drove two vehicles, during our two visits with Gary/Volvo, and both times we were not pressured! We would highly recommend Ramsey Volvo... thanks to Gary Parker for his professionalism, patience and helping us purchase our Volvo S60 T6!! More

The past few times I have been taking my car to Ramsey Volvo for service, so they know me. They have always done an ok job, the price has always been a bit higher than I imagined it should be, but I never Volvo for service, so they know me. They have always done an ok job, the price has always been a bit higher than I imagined it should be, but I never complained. A while back I asked them to change the light bulb on the car, something I have done before but didn't have time to it this time. They sell the light bulb for $28, I can probably pick it for $20 on the web. But the the total for changing the bulb was nearly $80. How many technicians do they need to change a light bulb? When I called to inquire, I got a very stroppy, and aggressive lady, who basically told me "these are our prices, take it or leave". What a silly way to loose a customer. More

I absolutely have to thank Rob the internet contact. He was pleasant, honest and quick to hook me up with the correct person. Stan was lovely. We laid our cards on the table and we believe we got the bes was pleasant, honest and quick to hook me up with the correct person. Stan was lovely. We laid our cards on the table and we believe we got the best deal for us and did right by the dealership. Tim was pleasant and not pushy, which was greatly appreciated. Stan took the time to review the features in the car when we arrived for pick up, and when it was discovered that the headphones for the DVD players were broken he IMMEDIATELY gave us 2 new ones. It was also noted that the GPS mount was broken, and we realized at the time of pickup there was nothing that could be done so Stan assured us that he would order a new one and at our convience it would be installed (and of course no charge). As we were out of state buyers, we were a little nervous about how the whole registration would work but they have assured us there is no problem. They will call us when they have obtained our NY registration and hopefully, when I drive my lovely XC90 down to pick it up they will be able to install the GPS mount. The warrantee offered to us, is EXCEPTIONAL. We know that the car is exceptional as well, but we did purchase the warantee for piece of mind. It is for all of these reasons that I have given the 3 mentioned men a 5 star rating. They did their very best and it was appreciated and I REALLY want them to know that. Thank you Ramsey Volvo a new VERY satisfied customer Christina DuBois More

Stan Rosen was excellent. He was very patient as my daughter and I visited several times before making a decision. Stan helped locate the vehicle that met our needs. Pricing was very good. Overall t daughter and I visited several times before making a decision. Stan helped locate the vehicle that met our needs. Pricing was very good. Overall the experience went very smoothly and I would strongly recommend Stan Rosen to anyone looking to buy a Volvo. More

Stan did a great job and reflects well on dealership. Pleasure to deal with.....very responsive, efficient and friendly. Interface btw the internet information and talking to salesperson was seamless a Pleasure to deal with.....very responsive, efficient and friendly. Interface btw the internet information and talking to salesperson was seamless and made for an efficient purchasing decision. Delivery processs was quick and easy. All employees in dealership were well informed and efficient. We would definitely recommend to others More

Only had my car for a day but, up to this point I am very happy with my dealings with Stan and your dealership. I never felt pressured, yet at the same time, I wasn't forgotten. That's the perfect blend of " happy with my dealings with Stan and your dealership. I never felt pressured, yet at the same time, I wasn't forgotten. That's the perfect blend of "salesmanship" and that's a high compliment coming from an ex-salesman in my corporate life. I NEVER flet intimidated one second, and thats saying a lot when getting a new car. The car has many features that prior vehicles Ive had lacked so, it will take a bit of learning to me completely familiarize myself with it but, I know I have friends at this dealership who will give me any help I need with questions. The only "negative," for lack of a better way of putting it, was that I had to call to ask for the offer that's been advertised for the lease of my vehicle. It took 30 seconds to get that price and thats surely nothing when you match up the balance of my experience to date. In short, I left happy, and secure in my purchase, rather than fearful that I was screwed! I look forward to me relationship with this dealership! More

I purchased a pre-owned Volvo from Ramsey Volvo this weekend 4/30/11. I paid to have the car Certified. On my way home, a warning light on the car flashes. I pull over to the side and called the sale weekend 4/30/11. I paid to have the car Certified. On my way home, a warning light on the car flashes. I pull over to the side and called the salesperson immediately. I am about 5 miles away from the dealership when this happens. Rather then having me come back, the salesman tells me to go to a gas station to get the car checked out. The issue is not resolved and I continue my ride home. I call a few more times during the day to let him know what is going on. His response again is to bring the car to a Volvo dealership near my house, to have the car looked at. I drive the car again the other day, and notice a burning smell in the car. My issues are the following: First - I paid additional money to have the car certified. The salesman made it seem as if the car gets a thorough inspection before it leaves the dealership. That being the case, I shouldn't have issues with warning lights, and burning odors, right after it leaves the dealership. I have not reported the burning odor as yet, as it began to dissipate after awhile. Second - Apathy on the part of the dealership. I reported an issue with the car immediately after my purchase. Rather then following up with me to see how things were with the car or try to help by intervening with a dealership closer to my house, there has been no contact from the dealership other then asking me to complete a survey on their behalf. I now have to take time out of a busy schedule to have the car looked at at another dealer, after I paid this dealer to make sure the car was road ready. As a result of the above, I am very dissatisfied with this dealership, and the quality of their work, as well as their sincerity toward their customers. More