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Ramsey Subaru

Ramsey, NJ

4.9
3,946 Reviews

905 Route 17 South

Ramsey, NJ

07446

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3,946 Reviews of Ramsey Subaru

October 10, 2020

As always the Service department was very professional, courteous and efficient. James is always knowledgeable, helpful and courteous. Jesse is the only mechanic I will go to, he is always thorough, quick More

by Legacy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James, Jesse
Oct 12, 2020 -

Ramsey Subaru responded

Thanks so much for the great feedback, we appreciate you choosing us for your service needs!

October 09, 2020

Service is great and attendants are courteous and professional. The only negative is cars is not really cleaned well after service. Mud is still showing and door staid is still visible. More

by JSG22OSCAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon DeStefano
Oct 09, 2020 -

Ramsey Subaru responded

Thank you for choosing us for your service needs, we truly appreciate your business. Your comments regarding the free wash have been passed on to our team for improvement, thank you!

October 09, 2020

Good certified cars available and they seems to be very honest Very good financing manager, I called sales guy and left several voice mails but he never called me back. More

by OHKENNETH68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Bookstein
Oct 12, 2020 -

Ramsey Subaru responded

Thank you for letting us know - we apologize that you had a problem reaching our sales team - if you need assistance with anything, please give us a call anytime at 888-703-9912.

October 09, 2020

The Team at Ramsey Subaru is great. Everyone from the reception desk to sales to finance are all A players. Its a well run business and you get the feeling that the customer is always first. Paul More

by PAULODELL
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Petrushin
Oct 12, 2020 -

Ramsey Subaru responded

Thanks very much, Paul!

October 08, 2020

Ramsey Subaru has always stated my their work. Staff is always friendly and professional. I had an out of state engine breakdown far away from home and Ramsey Subaru took a bad situation and turned it int More

by HEALY.DAMIAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon DeStefano
Oct 08, 2020 -

Ramsey Subaru responded

Thank you for choosing us for your service needs, we're glad we could help!

October 08, 2020

One of the finest service departments I have ever experienced. Courteous, professional and caring. Keep it up. Comfortable waiting area, clean surroundings makes for a pleasant experience More

by JCMOULKETIS
Recommend Dealer
Yes
Employees Worked With
Jon DeStefano, Kate Jergensen
Oct 09, 2020 -

Ramsey Subaru responded

Thanks so much- we're happy to see you feel this way! We look forward to seeing you again.

October 07, 2020

Stan was a good salesman but the delivery of my vehicle ruined the new car experience. The car was brand new and filthy. Chocolate stains on the front seat and dirt on the floor. They didn’t clean the car. More

by KAITLYN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramsey Service, Jon DeStefano, Stan Vasin
Oct 07, 2020 -

Ramsey Subaru responded

We're very sorry (and surprised!) to see this, Kaitlyn! If you haven't already, please let your Sales Consultant know the condition your car was delivered to you. This will be addressed with our entire team. Thank you for bringing this to our attention.

Oct 07, 2020 -

KAITLYN responded

It was the same day. They gave me a we owe you for a dent in the door and a cleaning of the front driver side door.when I went to receive those services it wasn’t great. The dent was repaired but the paint is still scratched and your service told me they won’t fix that. When I picked my car up they didn’t clean the front seats and the trunk was still dirty even after they told me they did a full detail. I have. Scratched new car that still wasn’t cleaned properly. I don’t feel like my car or myself were taken care of properly though this whole less than ok service.

October 07, 2020

Great experience great help looking forward to working with them again. Clean fast paced environment willing to get the customer what they need. Thank you More

by BTMORANDO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Goeff/shane
Oct 07, 2020 -

Ramsey Subaru responded

Thanks for sharing the details of your visit with us, we're glad it was a great one!

October 07, 2020

I am also happy with the service from Ramsey Subaru. Quick, friendly and always understand why and what is being done on my car. Express is always very helpful for oil changes. More

by KEVINZUPP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramsey Service, Jon DeStefano
Oct 07, 2020 -

Ramsey Subaru responded

Thank you for the great feedback! We appreciate it and we're happy your visit went smoothly.

October 07, 2020

Excellent service and friendly demeanor . The service advisor was well versed and kept me abreast of the timing of the job. Great service waiting area. More

by DREATON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon DeStefano
Oct 07, 2020 -

Ramsey Subaru responded

Thank you for letting us know, we appreciate the great feedback!

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