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Ramsey Subaru

Ramsey, NJ

4.9
3,946 Reviews

905 Route 17 South

Ramsey, NJ

07446

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3,946 Reviews of Ramsey Subaru

October 14, 2020

Fine, except with an appt. time, it took 2hr. 15min. to Fine, except with an appt. time, it took 2hr. 15min. to do oil change and tire rotation AND you never gave me the 10$ off!!!!!!! More

by SOOZEBLACKWOOD
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jon DeStefano
Oct 14, 2020 -

Ramsey Subaru responded

Thank you for your feedback - and we apologize for the long wait! If there is a discrepancy with your bill, please contact our Service Manager Jon DeStefano for a refund or a credit toward your next service. jdestefano@ramseysubaru.net or 201-258-1525.

October 14, 2020

Kate, who took over my transaction from Russell made it seamless! She was on top of everything. Matthew, the tech person was also flawless. i did not appreciate the finance person's way of presenting th More

by TWOBIRTH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew, TEC person, Kate Jergensen
Oct 16, 2020 -

Ramsey Subaru responded

Thanks for sharing the details of your visit with us, we're glad it was a great one!

October 14, 2020

The service was great! My car was ready so I didn’t have to wait when I picked it up. The staff is always courteous and helpful More

by HOWBOUT319
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon DeStefano
Oct 16, 2020 -

Ramsey Subaru responded

Thanks very much for choosing us for your service needs, we appreciate your business!

October 13, 2020

I went to pick up my car, after having a component replaced, and saw they left the plastic wrappers on my back seat. The 2nd issue I have is the car also was not washed as promised. Only my knowle More

by sexibwoy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jon DeStefano
Oct 14, 2020 -

Ramsey Subaru responded

We're very sorry that you had an unsatisfactory service experience with us! The only reason we would not wash a vehicle is if the weather is bad (raining/snowing). If that wasn't the case when you picked up your car, we would be happy to ensure it's washed at your next visit. We hope that you will return to us in the future for a much better experience.

October 13, 2020

I could not be more pleased with the service I received from Ramsey Subaru. I went in looking to test drive and left with the amazing Ascent. Mauricio was extremely helpful, kind, patient and knowledgeable More

by DAYLEPRATHER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mauricio
Oct 13, 2020 -

Ramsey Subaru responded

Thanks so much for the excellent feedback, we're happy to see you had a great experience with our team!

October 13, 2020

Fast good and not expensive service! Express lane works very good. Service manager David is experienced and was explaining to me what was done and what need to be done in future. More

by ABROS68_S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David
Oct 14, 2020 -

Ramsey Subaru responded

We're happy to see this, thanks so much for sharing!

October 13, 2020

Very convenient and efficient. Provided a loaner car. Kept me updated with findings and costs of needed repairs and parts. Maybe a little more expensive than shopping around for cheaper tires, routine ma More

by CJONES77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon DeStefano
Oct 14, 2020 -

Ramsey Subaru responded

Thank you for choosing us for your service needs, we're glad you're happy with your service experience!

October 13, 2020

I had someone else bring the car in. I was told that the service was good but the wait was long. They took care of what was needed. More

by TERRI14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon DeStefano
Oct 14, 2020 -

Ramsey Subaru responded

Thank you for sharing your service experience with us. We apologize if there was a longer wait than usual, but hope you'll return to us in the future.

October 12, 2020

Alex at Ramsey Subaru is the best! Awesome service, professional, easy to work with, and helped me close the deal quickly. Would highly recommend Ramsey! More

by JESSICASTEVENSANN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Petrushin
Oct 12, 2020 -

Ramsey Subaru responded

Thank you very much for sharing, we're glad you had a great experience!

October 10, 2020

I found that this delership repair facility is the most sufficiently run shop I have dealt with in quite a while, and for that I credit staff and all the workers! Remain; J. S. More

by JOESIPOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon DeStefano
Oct 12, 2020 -

Ramsey Subaru responded

Thank you, we appreciate the kind comments!

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