
Ramsey Subaru
Ramsey, NJ
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3,947 Reviews of Ramsey Subaru
Staff are very friendly and honest and service was rendered in a reasonable time frame while I waited. The waiting room was comfortable with large screen TV’s. Some suggestions for the waiting room: rendered in a reasonable time frame while I waited. The waiting room was comfortable with large screen TV’s. Some suggestions for the waiting room: hand sanitizer should be made available, and individually wrapped snacks and bottled water as customers are unable to use their vehicle to get something during servicing. The friendly, courteous, and respectful staff will keep me returning. More
I have had nothing but problems with my crosstrek since inception. There clearly is and has been something seriously wrong with car. It keeps getting passed off as a bad battery. Has been in many times. inception. There clearly is and has been something seriously wrong with car. It keeps getting passed off as a bad battery. Has been in many times. Just happend again. Will have to have towed etc.....I've had to charge the car on my own many times. Over a dozen maybe more. Have a daughter with special needs and my time is very valuable. I havent called lawyer yet and social media and all that stuff. Not my style . Pretty simple honest family man. But I've had enough . More
My car was mis diagnosed and my transmission was changed unnecessarily when the axels were the problem all along. My car was returned worst than when it got dropped off!! unnecessarily when the axels were the problem all along. My car was returned worst than when it got dropped off!! More
I spoke to Linda Fowler in the Internet Sales department after submitting a Truecar request. I told her that I had a trade-in. Her exact words: "The used car market is not good right now. It's good for me t after submitting a Truecar request. I told her that I had a trade-in. Her exact words: "The used car market is not good right now. It's good for me to sell, but not good for me to buy." The used car market is actually at multi-year highs in terms of pricing and low in terms of inventory. This is one of the main things that inspired me to trade in my car for something new. She treats prospective customers like they were born yesterday. When I called her out, she got offended and didn't want to do business with me. She did me a favor. Never again. More
Ramsey Subaru has amazing customer service. They take their time with the customer and truly care. They are caring and responsive. I would highly recommend them! their time with the customer and truly care. They are caring and responsive. I would highly recommend them! More
Excellent customer service! I had my 2019 Wrx Sti being service for about a 2 weeks and they supplied me with a loner. All of my concerns and questions were taken care of. I was always updated on the statu service for about a 2 weeks and they supplied me with a loner. All of my concerns and questions were taken care of. I was always updated on the status of my car. More
Very professional and knowledgeable staff. Great follow up afterwards from the sales representative . The service team has already scheduled the first 6 month service. Great team of professionals. up afterwards from the sales representative . The service team has already scheduled the first 6 month service. Great team of professionals. More
Everyone was great - finally replaced my battery which had failed on at least three occasions - Brian was especially helpful with setting up an appointment to check the battery - had failed on at least three occasions - Brian was especially helpful with setting up an appointment to check the battery - More