
Ramsey Subaru
Ramsey, NJ
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3,947 Reviews of Ramsey Subaru
Fantastic to deal with I recently had the opportunity to deal with Clayton Mantell and have to say he is one of the most honest and helpful salesman I have ever dealt with. I recently had the opportunity to deal with Clayton Mantell and have to say he is one of the most honest and helpful salesman I have ever dealt with. He responded to my questions promptly and helped me with an issue even though there was nothing in it for him. If you are looking for a Subaru, especially a WRX, the first person I would go to is Clayton. GBPSTI More
Friendly people, nice environment, no pressure we have recently purchased a 2015 Forester and we had an overall good experience with the dealership. Kurt, our salesperson, was friendly and attenti we have recently purchased a 2015 Forester and we had an overall good experience with the dealership. Kurt, our salesperson, was friendly and attentive, no pressure either. He was also attentive AFTER we purchased the car when I reached out to him for some help with functionality when I brought my Subaru for a protective coating application. If Kurt could not help me himself her always found someone who could. We have had 4 visits to Ramsey so far and we never felt neglected. One time there was a long wait (it was the last day of a deep price discount special). We had to wait for an hour but Kurt or his colleagues kept checking in with us and apologizing for the wait. My limited experience with the service department was good as well. In general, everyone at the dealership seemed friendly and eager to help. Oh yes and their espresso maker is great too:) More
Nothing but the best Dealt with Clayton on my custom WRX order. He kept me informed thru the whole process. Most of the paper work and information that he needed was done Dealt with Clayton on my custom WRX order. He kept me informed thru the whole process. Most of the paper work and information that he needed was done thru email which made the process that much easier. He let me know the car came in and we schedule a day to pick up. From walking in the door to leaving with the car took a total of 30 minutes. Best experience picking up a car yet!. If anyone wants a great deal on a Subaru, please speak to Clayton at Ramsey Subaru More
Sales experience My sales experience was truly exceptional from start to finish.Micheal Pandolfelli was truly a professional,,courteous . He made the experience at Ra My sales experience was truly exceptional from start to finish.Micheal Pandolfelli was truly a professional,,courteous . He made the experience at Ramsey subaru great one, would definitely recommend Ramsey Subaru to anyone who in the market for subaru. More
I leased a new Forester Very nice people, great experience, very respectful. They do want your business, and I like that they act like it. No need to fear the leasing/buyin Very nice people, great experience, very respectful. They do want your business, and I like that they act like it. No need to fear the leasing/buying experience here. More
Could benefit from improvement I walked in and was ignored for 15 minutes by all people. Finally, I asked for attention from the receptionist who just shrugged and grabbed the first I walked in and was ignored for 15 minutes by all people. Finally, I asked for attention from the receptionist who just shrugged and grabbed the first man she saw. He then panicked and told me to wait for Asher. I don't know why I stayed but I waited about a half hour without even a "hello," for Asher to be introduced to me. Asher introduced himself and was very polite and friendly, which was a nice change of pace at this point. My concern is that he needs more confidence, or knowledge. I believe it is the confidence he is lacking. He said "I don't know," And "let me check with my manager," more than necessary. I would've respected a more assertive version of Asher during the negotiation process. Also, when I was waiting for the car and the plates he was very unsure of what was happening. I still liked him. Cory did my finances and he was great. He had the sense of humor and confidence that I think Asher stifled. I haven't dealt much with the service department but they detailed the new car beautifully and put a protectant on the interior for me in about a half hour. I like the dealership but they could use a little improvement. More
You just couldn't ask for a better car buying experience!! I couldn't be happier with my experience with Alex Petrushin and Ramsey Subaru from beginning to end. Though it's probably not the end. When it come I couldn't be happier with my experience with Alex Petrushin and Ramsey Subaru from beginning to end. Though it's probably not the end. When it comes time to buy a car for my son, Ramsey Subaru is where I'll be going to. More
Beyond Five Stars! Alex P. Is the best car salesperson I have ever dealt with. Knowledgeable, friendly, no pressure, quick to respond plus giving me the best deal aroun Alex P. Is the best car salesperson I have ever dealt with. Knowledgeable, friendly, no pressure, quick to respond plus giving me the best deal around on my new 2015 Legacy. I am a hard customer to please with many questions, Alex was patient with me and ver professional! Thanks for everything. Karen More
Josh is the man! If leasing a car was this easy all the time I'd do it every week! Thank you Josh and Ramsey Subaru. Great car Great Price and Great Service! If leasing a car was this easy all the time I'd do it every week! Thank you Josh and Ramsey Subaru. Great car Great Price and Great Service! More
No pressure ,just service. Alex was my salesman and he dealt with my very difficult special order Forester and he hit the arrival time within a week,how many sales people can cl Alex was my salesman and he dealt with my very difficult special order Forester and he hit the arrival time within a week,how many sales people can claim that! Usually when ordering anything that requires a wait time you are stuck calling and calling multiple people or going through the elevator music until you fall asleep holding your phone but not with Alex. Alex ,he kept me updated with Emails and phone calls which assured me that I was dealing with someone that really cared about his customers.He answered all my questions in detail. I can"t thank Alex and the staff at Ramsey Subaru enough for the wonderful experience I had. More