Ramsey Subaru

Great Service Folks, Professional Sales People I purchased my then new and very first 2009 Subaru Outback from Ramsey Subaru and found the sales experience to be first rate. Excellent knowledge of I purchased my then new and very first 2009 Subaru Outback from Ramsey Subaru and found the sales experience to be first rate. Excellent knowledge of the product, professional appearance and no high pressure. A simple commitment to give the customer what they wanted at a competitive price. Delivery of the car and demoing its features was significantly above average. I was also introduced to "my" service manager at the time, Al, and made the decision to use the dealer for any repairs and oil changes. I have been very pleased through the years with his honesty and integrity. Though repairs have been very rare, Al went way above and beyond to accommodate my needs when the Outback need its 100K service. He provided me a loaner car so I may continue to commute to work. The second major experience occurred two weeks ago. After 140K, my clutch need immediate replacement. I pulled in the service area early afternoon and by the next morning, the work was complete. They even washed the car! Super fast turnaround and totally professional support and concern. The car I purchased was not "high end" by any stretch, having owned BMW in past, despite this I have consistently found the sales and service to be top notch. Feel free to compare Ramsey Subaru to any other high end dealer and you find their level of service is better, without the snobbery. Another posing of note. The same folks I dealt with when I bought my vehicle in 2008 are still working there, both the salesman and service manager. A tribute to the leadership in retaining talented employees. I can by cars anywhere. I am convinced of the quality, reliability and reasonable cost of the Subaru products and unhesitatingly recommend purchasing them from Ramsey Subaru. Good people, great service, fair price. Bob More

EXCEPTIONAL car buying experience! After a few not so great experiences at Subaru dealerships in New Jersey we decided to go to Ramsey Subaru. We should have started here! We went on After a few not so great experiences at Subaru dealerships in New Jersey we decided to go to Ramsey Subaru. We should have started here! We went on a day when it happened to be pretty busy. We expected a long wait but only waited about fifteen minutes. Michael Pandolfelli came right over to use and asked if he could help. He was happy to answer any and all of our questions and made the experience exceptional. This was my first time buying a car and I was nervous about how it would go. Michael was friendly, honest, knowledgeable,and easy to talk to. He was interested in our concerns and what we were looking for in a car and never tried to push options at us. He took the time to show us all the features of the car and even connected our phone to the car! He followed up with us throughout the entire process and was easy to get in contact with when we had questions. We then worked with Cory in finance. He too was friendly and happy to answer questions. He gave an honest opinion about the different finance packages and did not just talk up the most expensive one, but instead asked about the type of driving we did and what package would be best for us personally. Overall this was a great experience. If you are looking for a friendly, professional, stress free experience I would highly recommend Ramsey Subaru and Michael and Cory. More

Best Car Buyng Experience EVER It was the easiest, stress free, pressure free, helpful experience. I highly recommend Michael Pandolfelli and everyone I dealt with. I am sure I'l It was the easiest, stress free, pressure free, helpful experience. I highly recommend Michael Pandolfelli and everyone I dealt with. I am sure I'll be back me time I need a car. More

Smooth and Simple Got a TrueCar quote for the for the Forrester I wanted. Ramsey came in a bit under the others and had the right car with the right options in stock. Got a TrueCar quote for the for the Forrester I wanted. Ramsey came in a bit under the others and had the right car with the right options in stock. Was in and out with my new car in under 2 hours including a short test dive. Can't ask for better. Dealing with Alex and the rest of the staff was a pleasure. Not pushy at all. Very relaxed and accomodating. More

Purchased a 2015 XV Crosstrek This was my 5th suburu purchase and by far the best experience I have had. Alex Petruchin met all of my expectations! His professionalism far surpass This was my 5th suburu purchase and by far the best experience I have had. Alex Petruchin met all of my expectations! His professionalism far surpassed any other dealers I had spoken with. He made it personal, which is important to me. He gave me the very best deal possible and I am beyond happy with my new car! I will continue to use Ramsey Suburu on my next purchase. I would highly recommend this dealer. debbie ryan More

Great experience To be honest, I was accidentally visiting Ramsey Subaru because the dealership is not close to my home. But the visiting has been turned out to be a g To be honest, I was accidentally visiting Ramsey Subaru because the dealership is not close to my home. But the visiting has been turned out to be a great one. It's a great buying expeirence with Michael Pandolfelli, who is highly professional and friendly, making the whole process smoothly and pleasantly. Most important to us was the fact that unlike some other dealerships Ramsey Subaru didn't play games. Both Michael and the finance manager I was dealing with were very open to the price, never playing games with you. Highly recommended! More

Good Experience Good customer service and the whole buying experience was excellent. I really liked the fact that we got the price we wanted with no back and forth ta Good customer service and the whole buying experience was excellent. I really liked the fact that we got the price we wanted with no back and forth talking or hidden fees at the end. More

generally good I was not told about corporate $500 reward for previous Subaru owners. We were pressured into picking up car 4 days earlier than was convenient and c I was not told about corporate $500 reward for previous Subaru owners. We were pressured into picking up car 4 days earlier than was convenient and created tension for us. pressured More

New car delivered as ordered; within the 2 -3 month date. Salesman did not twist my arm to buy "extras". Credit manager reminded me of .9 % finance available! - and was not overly aggressive in trying to se Salesman did not twist my arm to buy "extras". Credit manager reminded me of .9 % finance available! - and was not overly aggressive in trying to sell extended warranty/service packages. Look -the price and financing was good; the car was delivered as ordered - within the 2-3 month promised delivery date; and the salesman was patient in explaining the car operations to me. If you can make a deal with Ramsey Subaru, then buy from them. Service and parts? - that's for a later review. More

Best lease experience. After reading reviews here about Ramsey Subaru I pulled trigger and called Alex Petrushin. My current lease on 2012 Forester was ending in three After reading reviews here about Ramsey Subaru I pulled trigger and called Alex Petrushin. My current lease on 2012 Forester was ending in three days and I were bit in hurry for the new set of wheels. Called Alex and requested all lease "numbers" He was very open, and provided me with all information I needed. I did deal with quite a few leases and sales persons before, ranging from Honda to Lexus, MB, BMW, and of course one other Subaru dealership. I must say he was the most open and ready to make a deal from all of them. With two phone calls, one visit to the dealership lasting not even two hours I was sitting in my brand new Jasmine Green subbie Forester for less money than I was paying for my old Subaru. Thank you Alex. More