
Ramsey Subaru
Ramsey, NJ
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3,947 Reviews of Ramsey Subaru
Wonderful experience for any woman no hassele. The Subaru rates far superior against all the other SUV. I drove other SUV but none compared to the Subaru Forrester/Outback. Great performance and r The Subaru rates far superior against all the other SUV. I drove other SUV but none compared to the Subaru Forrester/Outback. Great performance and ride. More
New Car The sales staff was top notch! However, new car was delivered with no blinkers. Car spent first 4 days in service!!! This is my 5th Subaru and never n The sales staff was top notch! However, new car was delivered with no blinkers. Car spent first 4 days in service!!! This is my 5th Subaru and never needed to have my car serviced with 8 miles on it. Showroom was clean but a little crowded due to all the models on the floor. New Service Dept is awesome. More
Awesome service and state of the art service center. Going to service my vehicle has never been such a great experience . You drive into the garage and are received by friendly workers. You check in wi Going to service my vehicle has never been such a great experience . You drive into the garage and are received by friendly workers. You check in with the service advisor and you tell them what service is needed, and then you go into a clean comfortable customer service area ( I called the great lounge ) with two huge flat screen T.V.s. You have snacks, coffee, water bottles, and wi-fi to make your wait easier. Even has a closed kids area for them to play, and not disturb the other customers while waiting. Overall experience is great, I feel like I'm at one of those luxury dealers, but without the price tag that comes with those vehicles. It is very nice to see that Ramsey Subaru puts a big effort into making their customers feel like VIPs. Thanks ! More
Terrible experience My daughter went to test drive a preowned vehicle that was advertised on line. The dealer advertises no haggle pricing, which is true. However they My daughter went to test drive a preowned vehicle that was advertised on line. The dealer advertises no haggle pricing, which is true. However they throw several other fees on top of the price. She was ready to buy the car but the dealer would not wave one of the fees. The sales person told her that he had wasted his time with her since she wouldn't buy the car and their policy is not to wave the fee. A customer and a sales person can agree to disagree about a fee or a price, but it's completely unprofessional and rude for any salesperson to tell a customer they wasted his or her time because they didn't get the sale. More
Excellent Customer Service This is our second time working with Al and Kathy regarding service calls for our 2009 Subaru. The service is punctual, responsive, accountable and This is our second time working with Al and Kathy regarding service calls for our 2009 Subaru. The service is punctual, responsive, accountable and outstanding overall. Given our work schedules, we were able to drop the car off in the evening utilizing the key drop box, and pick it up the following evening. Very happy. Keep up the good work! More
Loving the Subaru experience I loved the service I received from Ramsey Subaru. They verified my concern, offered me a loaner vehicle (which I kindly declined because I didn't nee I loved the service I received from Ramsey Subaru. They verified my concern, offered me a loaner vehicle (which I kindly declined because I didn't need one), they didn't have the part in stock...so they ordered it and when it came in; I was sent an email to let me know it was in. The part was put in and they cleaned the oil residue and had my engine looking like new again. Ps: oh and the hand car wash my car received had it looking like something straight off the showroom floor lol. Would recommend Ramsey Subaru to anyone I know. Great job!!! More
Love The Service I love the new location for their service station and the staff and mechanics are top notch. Always taking care of your car and making sure you get f I love the new location for their service station and the staff and mechanics are top notch. Always taking care of your car and making sure you get fully covered for everything! Gave me a new 2015 loaner car when I was waiting since the wait was +2 hrs. Super friendly, professional and knowledgeable! Car owned: Subaru WRX Limited 2015 More
Friendly and Professional Service The service representatives here are extremely friendly and kept me updated throughout the duration of my service visit. The waiting room was spacious The service representatives here are extremely friendly and kept me updated throughout the duration of my service visit. The waiting room was spacious and fairly comfortable. The complimentary car wash was a nice service as it's a way to help me keep my car clean without doing it myself as often. It was also nice that when you bring the car in for service, you drive into the service port and everything is covered so no chance of getting rained upon. They also called me to verify my appointment both on the day that I made the appointment and on the day of the appointment. It was nice to know that the service department keeps me as a customer updated with reminders and status updates on the car. More
service review for recall notice Great experience! The new service location is outstanding: prompt scheduling, fast service performed, new spacious wait area and a complementary car w Great experience! The new service location is outstanding: prompt scheduling, fast service performed, new spacious wait area and a complementary car wash. Our service advisor was polite and very friendly! This ranks as the best service experience I ever experienced -ever- in more than 40 years. More
Favorite car.....great dealer.....excellent service I love my Subaru Outback. I want it to last a very long time. I visited more than one Subaru dealership before I bought it. The staff at Ramsey Suba I love my Subaru Outback. I want it to last a very long time. I visited more than one Subaru dealership before I bought it. The staff at Ramsey Subaru are knowledgeable, nice, friendly, helpful, and not pushy. They made me feel like I was joining the "Subaru Family." I decided at that point that I was going to use the Ramsey Subaru Service Department to service my new car, rather than go somewhere else. Every time I go for service, whether it is an oil change or something else, everyone is professional, friendly, welcoming, and they do a great job. If the wait is going to be long, they offer a loaner. It is easy to schedule appointments, they have a beautiful new wait area, they explain thoroughly and answer all questions. I couldn't be happier with my car, the dealership and the service department. More