
Ramsey Subaru
Ramsey, NJ
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3,947 Reviews of Ramsey Subaru
EXCELLENT Yes I would definitely recommend this dealership top of the line from online person to in store workers all are 100% acknowlegable and super friendly Yes I would definitely recommend this dealership top of the line from online person to in store workers all are 100% acknowlegable and super friendly and nice a great asset to your business!!! More
Excellent service experience i love the new service center....It was extremely comfortable with comfortable chairs, large flat screen televisions,, snacks, clean restrooms and WiF i love the new service center....It was extremely comfortable with comfortable chairs, large flat screen televisions,, snacks, clean restrooms and WiFi.... Service personnel were efficient helpful and friendly. i really liked the quality of the free car wash with service.... I would definitely come back. More
Excellent Sales Service I had researched cars and made my decision of make and model. I called Ramsey Subaru and was pleased with the personal, friendly service I received v I had researched cars and made my decision of make and model. I called Ramsey Subaru and was pleased with the personal, friendly service I received via phonecall. I spoke with Michael Pandofelli who helped me make my final choice. He consistently kept in touch with me by email and phone during my wait time for delivery and every question I had was promptly answered. Once my car was delivered, he arranged my pick-up and made sure I had no final questions. Michael made my purchase as painless as possible. I would definitely recommend Michael for anyone considering Subaru. More
Mostly pleasurable, with exceptions The salesman Alex was great, really, until we called back with a service issue, for which I felt he then just basically gave us the brushoff. We didn' The salesman Alex was great, really, until we called back with a service issue, for which I felt he then just basically gave us the brushoff. We didn't feel he was willing to be of any further help to us. Didn't feel he understood this being a big purchase for us. Cory in the finance dept seemed good, but when we changed our minds on the service contract he was very slow in returning the money. The service department was very satisfactory, as we experienced various issues which they rectified. Al is polite and professional. More
As Stan Lee would say..."Excelsior!" I am pleased to say that my experience or my experiences at Ramsey Subaru have been very pleasant. The staff at the new service center Demonstrated pr I am pleased to say that my experience or my experiences at Ramsey Subaru have been very pleasant. The staff at the new service center Demonstrated professional behavior at the same time giving me a more personal and warming feeling as a family would. I would like to point out that from my first experience there dealing with Clayton Mantell being my Sales representative who sold me my car and Cory Fetkowitz I have had nothing but great things to say about Ramsey Subaru. I also would like to acknowledge Al Cisneros Gordon Torrie Kristine Meyers and most recently Luis Toribio at the new service center for there expertise and again warm welcome and professional assistance. I say this for my experience but have also witnessed this outstanding exceptional service given to all that I seen while at Subaru. To wrap things up I would like to say that that it warms my heart to be able to not only witness but experience kindness from the fine staff at Ramsey Subaru. Society.... The world would be a better place following the example this particular group of fine human beings demonstrate on a day to day basis. I salute you all. :.) More
Stressless purchase. Found Ramsey Subaru online and our salesperson Michael Pandolfelli took it from there. He was extremely helpful and gave great advice. Friendly and at Found Ramsey Subaru online and our salesperson Michael Pandolfelli took it from there. He was extremely helpful and gave great advice. Friendly and attentive throughout the purchase. Was very communicative during and after delivery. Price was the best of any area dealerships we contacted. A very relaxed buying experience that i almost never have seen. More
Couldn't have been better! From first contact on the phone followed by a few emails with Brianna, to closing and Finance with Cory and everyone in between, this was a very effec From first contact on the phone followed by a few emails with Brianna, to closing and Finance with Cory and everyone in between, this was a very effective, considerate and professional team. Alex was like Leonard Bernstein conducting the process (no, I'm not related to him;-). They were able to make this the most pleasant auto purchase experience I've ever had. I have purchased Audi's for 3x the $ (one of them not far from you all btw), and have not been so well managed as a potential to a definite customer ever. All of the people involved were pleasant, professional and effective, extending themselves at every opportunity. I am an employer in a small company, and I'd be proud of this crew if they were representing me. How they managed to convey personal attention in such a busy, dynamic environment (the showroom was rockin) is a tribute to the management team; well done everyone!! I hope my service experiences are as smooth and silky as this was... More
Easy Breezy They made buying a car simple and painless. The whole process was seamless. I visited two times to test drive. They made me a deal I could not refuse They made buying a car simple and painless. The whole process was seamless. I visited two times to test drive. They made me a deal I could not refuse and the car was ready to be picked up two days later. More
Warranty painful Nightmare getting my warranty refunded and it took over 3 months because they forgot to process paperwork after they assured me several times that the Nightmare getting my warranty refunded and it took over 3 months because they forgot to process paperwork after they assured me several times that they did. Purchased in June and asked for refund within 2 weeks and it's now September..... still waiting. Car purchase was otherwise uneventful. More
most pleasurable Mike was the best. He knew the answers to all my questions. He was very professional he returned my calls right away, he got me the car I wanted in th Mike was the best. He knew the answers to all my questions. He was very professional he returned my calls right away, he got me the car I wanted in the color I wanted. Overall my experience with him was very pleasurable !! More