
Ramsey Subaru
Ramsey, NJ
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3,947 Reviews of Ramsey Subaru
Very good explanation of problem, and how to eliminate it. I was very concerned about my oil light coming on, only 4 months after an oil change. After an oil-consumption test, the manager explained why it is I was very concerned about my oil light coming on, only 4 months after an oil change. After an oil-consumption test, the manager explained why it is necessary for owners to check their oil more often than in the past. Who knew! More
Great service I was in and out quickly. Everything went smoothly. I had a question about how to control the heat on my car and Al showed me what I needed to know. I was in and out quickly. Everything went smoothly. I had a question about how to control the heat on my car and Al showed me what I needed to know. More
Great service hands down! For Sales, I dealt with Chris who was very patient with me with all the questions I had. He explained everything to me with no salesman attitude. I For Sales, I dealt with Chris who was very patient with me with all the questions I had. He explained everything to me with no salesman attitude. I felt very comfortable when speaking to Chris and since I have bought the car, he has been very good when it came to email and keeping me up to date. He is so pleasant to deal with and I will recommend him and Ramsey to anyone. For Service, I dealt with Kristine Meyers who was very attentive and concerned when I brought my vehicle in for a problem. It was less than 30 days I have had the vehicle so I was very concerned. They were able to fix it and took the time to take the proper tests and care to my car. Kristine was able to have the mechanic explain to me afterwards what happened and was so patient in answering my questions and talking to me with professionalism and like I was a person! It's so important when someone doesn't know about vehicles and the professional on site explains when happened to the vehicle and how they fixed it. I wish I can remember his name but he had beard and was extremely nice and knowledgeable. Their service center is an hour away from me but after my experience with them, I will make the trip just because I know I will be taken care of with A + service! More
Thanks for my second subaru! Second time purchasing a subaru from this dealership. I worked with Alex three years ago for my previous car, and again with him this time. Very gl Second time purchasing a subaru from this dealership. I worked with Alex three years ago for my previous car, and again with him this time. Very glad to get his customer service and super happy with my second purchase there! Was excited to get my car, and they made the trade-in process easy for me , which was very important! More
Never disappointed This is the 3rd car we have gotten from Ramsey Subaru. Alex and his team are consistently professional, courteous and thoroughly knowledgeable. We w This is the 3rd car we have gotten from Ramsey Subaru. Alex and his team are consistently professional, courteous and thoroughly knowledgeable. We will be back for our next vehicle as well! More
Service department is top notch I love the service department at Ramsey Subaru. The new facility is really nice and the staff is terrific. Al always is accomodating and nice. I never I love the service department at Ramsey Subaru. The new facility is really nice and the staff is terrific. Al always is accomodating and nice. I never feel like I am taking advantage of and that is a real plus. More
Found the car I wanted at a fair price Salesperson was helpful and efficient. Ended up buying a different model than the one I had gone to see. Test drive, price, and car features were fa Salesperson was helpful and efficient. Ended up buying a different model than the one I had gone to see. Test drive, price, and car features were factors. More
Top notch service department Very customer friendly staff. The service advisors, managers, mechanics, greeters and loaner car staff members are great. Their sales staff is equally Very customer friendly staff. The service advisors, managers, mechanics, greeters and loaner car staff members are great. Their sales staff is equally as professional. Phone service is always prompt. More
Positive experience We came from New Rochelle, NY to Ramsey, NJ because Ramsey Subaru could deliver, in a timely fashion, the car we wanted. Upon arriving, Alex Petrushi We came from New Rochelle, NY to Ramsey, NJ because Ramsey Subaru could deliver, in a timely fashion, the car we wanted. Upon arriving, Alex Petrushin and his entire staff were very accommodating, informative, and made my purchasing experience thoroughly seamless. Tom & Eileen Benz More
Excellent service What a pleasure pulling your car into this service facility and being greeted and helped like you are a VIP. My service administrator, Gordon, was ext What a pleasure pulling your car into this service facility and being greeted and helped like you are a VIP. My service administrator, Gordon, was extremely helpful and attentive. My car was serviced and ready when I was told it would be. Gordon called me to let me know what was done and how much it was. GREAT SERVICE. More