
Ramsey Subaru
Ramsey, NJ
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3,946 Reviews of Ramsey Subaru
great express service Good and fast service, I like the fact that you could just come in for express service (oild change and tire rotation, even without an appointment) an Good and fast service, I like the fact that you could just come in for express service (oild change and tire rotation, even without an appointment) and they will take care of you, replace bulbs , etc. in 30 minutes. Very impressive. More
squeaky noise from the engine. I bought a new Ascent from Ramsey Subaru and I started to notice squeaky noise from the engine and vehicle gets jerks same time dropping the rpm's. Th I bought a new Ascent from Ramsey Subaru and I started to notice squeaky noise from the engine and vehicle gets jerks same time dropping the rpm's. This problem is very sporadic it could happen many times a day and it won't next two days. I did shared a video of took with the service rep but they just say they cant replicate. I do lot of high way driving and worried it could break some day. I really hope someone can escalate it and get my problem resovled. Will be reaching out to Subaru corporate if this issue continues to happen. More
Pleasant staff Any question I had was answered in a pleasant way. After the service was completed and the car washed, I asked John if someone might correct the time Any question I had was answered in a pleasant way. After the service was completed and the car washed, I asked John if someone might correct the time on the car clock which I find troublesome to change. He quickly offered to do it himself. More
FORESTER PURCHASE Salesperson was very helpful and knowledgeable. We traded our 2015 Forester because of all the improvements in the 2019 model Forester. We ordere Salesperson was very helpful and knowledgeable. We traded our 2015 Forester because of all the improvements in the 2019 model Forester. We ordered the car and it took several weeks to arrive. More
They keep up great customer experience.. Nothing negative, overall great experience and good character in employees. Never mind making a trip for a better experience and service. Glad to say Nothing negative, overall great experience and good character in employees. Never mind making a trip for a better experience and service. Glad to say I went with Ramsey Subabru More
Express I love this service department. For express, you pull up without an appointment and you're out within 1 hour with a clean car! Thank you I love this service department. For express, you pull up without an appointment and you're out within 1 hour with a clean car! Thank you More
Fast and efficient Helps with not having to make an appointment, finished work timely, not being pressured into doing other services and the comfort not being pressured Helps with not having to make an appointment, finished work timely, not being pressured into doing other services and the comfort not being pressured into doing other work More
One concern Everyone there is so friendly and helpful . The only concern I have is that when I was there to get my oil changed, they also suggested that I get my Everyone there is so friendly and helpful . The only concern I have is that when I was there to get my oil changed, they also suggested that I get my tires rotated, They also pointed out that the brake pads were getting low and I made appointment to get that fixed. So when I brought my car back to fix that problem, the repair tech mentioned that my tires were getting to the point that they should be replaced, so I'm just curious as to why just the week before they suggested I rotate the tires if they needed to be replaced. More
The most amazing experience I had the most wonderful experience at Ramsey Subaru- a HUGE thank you to Charlie Wilson, who helped us each and every way, I had so many roadblocks I had the most wonderful experience at Ramsey Subaru- a HUGE thank you to Charlie Wilson, who helped us each and every way, I had so many roadblocks in my way (I had just gotten married and changed my name, I had moved to Maryland, etc), and Charlie made the whole process smooth. He was patient and knowledgeable, and worked to make sure I walked out of Ramsey Subaru with my new car. Never once did I feel uninformed or have any doubts during this process. Charlie and his team made sure of that. Excellent service, and now they have a lifelong Subaru customer. More
GREAT SERVICE Fast, accurate work on vehicle. Problem solved. Everyone there is so friendly and helpful . Ramsey Service Subaru is the best, will return. Have a gr Fast, accurate work on vehicle. Problem solved. Everyone there is so friendly and helpful . Ramsey Service Subaru is the best, will return. Have a great day. More