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Ramsey Nissan
Upper Saddle River, NJ
2,133 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,133 Reviews of Ramsey Nissan
July 24, 2020
The dealership is great , and the service DEPT is excellent. All the people at the dealership are pleasant and respectful. They treat you with the utmost respect, and make sure are pleased all arou excellent. All the people at the dealership are pleasant and respectful. They treat you with the utmost respect, and make sure are pleased all around. Jay is amazing. Keep up the great work More
by Jeffrey 49@aol.com
Verified CustomerEmployees Worked With
Ian Kaufman, Karan Kamara, Alan Galinko, Jennifer Vanfleet
July 24, 2020
From initial phone call to completion, they delivered exactly what they promised, on time, at the exact cost. They provided a loaner car and even ran my vehicle through their car wash before I picked it exactly what they promised, on time, at the exact cost. They provided a loaner car and even ran my vehicle through their car wash before I picked it up. Will definitely go to Ramsey Nissan next time I need service, and when I’m ready to purchase a new vehicle. More
by ScubaDave
Employees Worked With
Jennifer Vanfleet
July 22, 2020
Jennifer was very helpful. She explained everything in a timely and clear manner. I’ve been taking my cars here for a long time and have never had a bad experience. timely and clear manner. I’ve been taking my cars here for a long time and have never had a bad experience. More
by DOMINIQUE_PEREZ
Employees Worked With
Jennifer Vanfleet
July 22, 2020
Outstanding customer service starting with the appt scheduling, through follow-up, through expectation mgmt, through quick and efficient and on-time pick-up service and delivery scheduling, through follow-up, through expectation mgmt, through quick and efficient and on-time pick-up service and delivery More
by HUB.PAR
Employees Worked With
Jennifer Vanfleet
July 22, 2020
Great customer service and very professional We have worked with Mark Harding to lease two different cars and he has provided great service! Not pushy at all and very easy to work with! We have worked with Mark Harding to lease two different cars and he has provided great service! Not pushy at all and very easy to work with! More
by pcklinedinst
Employees Worked With
Mark Harding
July 22, 2020
Mark was a pleasure to work with, He was knowledgeable and efficient and made buying a new car- painless. Would definitely recommend Mark if interested in a Nissan 😊 and efficient and made buying a new car- painless. Would definitely recommend Mark if interested in a Nissan 😊 More
by MIDNIGHT30DG
Employees Worked With
Mark Harding
July 22, 2020
Brought car in for service at my scheduled time of 9:00Am, Tuesday July 21. Got a call 2:30 that afternoon stating service had not yet looked at my car and probably wouldn’t get to It until Thursday 9:00Am, Tuesday July 21. Got a call 2:30 that afternoon stating service had not yet looked at my car and probably wouldn’t get to It until Thursday July 23rd. I was told the service group is very busy. Why didn’t I get a call the day before my scheduled time informing me that service is very busy and that Nissan Ramsey wouldn’t be able to honour my previously scheduled day and time? This is unacceptable. I will no longer consider Nissan Ramsey for buying a car or having a car serviced there. I called another Nissan Service Center to have my car serviced. I asked the receptionist to please call me if they need to cancel my appointment. I was told that when you make an appointment they keep it and it is carved out for me and my car. I prefer to do business in that fashion. That is why I will not be return to the Ramsey location. I would not recommend Nissan Ramsey to anyone. More
by Elizabeth_debruin
Employees Worked With
I am not going to add the employee name. That is not how I do business.
July 21, 2020
I feel like I was given the run around from the start. How did I leave the dealership with a car and yet no loan secured? I was told to come in and resign at a higher interest rate yet lower payment. Afte How did I leave the dealership with a car and yet no loan secured? I was told to come in and resign at a higher interest rate yet lower payment. After the interest rate was incorrect from what I was told on the phone - on the paper because "his finger must have slipped" I started to feel even more uneasy. The reduction of payment was only because the cosmetic insurance I was paying for was removed and I no longer had it . Many other things never pointed out and felt deceived. Was told I could not back out the deal because the registration etc was already done. Asked to speak to a manager and was never able to. We are literally done with Nissan after being customers for six years or so. Sirius was supposed to be included for three months,a minor thing, and a month later when my husband brought it in they activated after I had asked about it that day. I was also told the car was serviced before I purchased and yet the carfax was incorrect and surprise surprise the check oil light and tire light went on a few days ago. (Around one month after I purchased and was also told that the carfax just didn't update yet) You guys did the oil change and whatever else on Monday so I guess that's all I have to say at the moment. I really wish I didn't purchase this vehicle from you because who knows what else I was lied to about. More
by spreston516
Employees Worked With
Alex Meza, David Hershey
July 21, 2020
No haggle stress free Jorge was a Salesperson of his word. Jorge was welcoming and was at Ramsey door to greet me at my scheduled time. Jorge explained the dealerships com Jorge was a Salesperson of his word. Jorge was welcoming and was at Ramsey door to greet me at my scheduled time. Jorge explained the dealerships commitment to me and their service department. More
by LY5CH
Employees Worked With
Jorge Prado
July 20, 2020
Nissan Ramsey takes pride in its service department and are work to avoid any misunderstandings. The work was completed on-time without issues including a recall item. They made sure for safety reasons t are work to avoid any misunderstandings. The work was completed on-time without issues including a recall item. They made sure for safety reasons the recall work was done on my visit. More
by FERN5771
Employees Worked With
Alan Galinko
