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Ramsey Nissan

Upper Saddle River, NJ

4.8
2,126 Reviews

401 Route 17 South

Upper Saddle River, NJ

07458

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2,126 Reviews of Ramsey Nissan

November 19, 2020

very friendly and professional. Ian did the very best he could for me and I would work with him again. I am sure I will be happy with my Rogue Sport More

by DVIER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Kaufman
Nov 20, 2020 -

Ramsey Nissan responded

Thank you for sharing this with us, we appreciate the kind review!

November 18, 2020

Love my new car rides like a dream had the best experience at Ramsey Nissan would recommend to all of my friends and family members More

by JNAU723
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew S. Nudge
Nov 19, 2020 -

Ramsey Nissan responded

Thank you for sharing- we're happy you had a great experience!

November 17, 2020

I am constantly underwhelmed with the entire experience. This is the second time they have screwed something up and made it my fault/problem instead of making sure my wife and I were satisfied. More

by Drew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sean
Nov 19, 2020 -

Ramsey Nissan responded

We're very sorry to see that you're having issues with our Service Department. If you wouldn't mind reaching out to our Service Manager, he'd be happy to assist you personally - Mike Convertino, 201-825-7650 ext 5051.

November 17, 2020

Unfortunately went in to have a warrantied item replaced and had nothing but problems getting matter addressed. And it cost us money. It shouldn’t. More

by Suzanne B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Diana in Service was helpful. Technician Tim was not, Jennifer Vanfleet, Michael Convertino
Nov 19, 2020 -

Ramsey Nissan responded

Hi Suzanne, we're sorry to see that you're unhappy with your service visit. If you have any concerns regarding what's covered under your warranty, please reach out to our Service Manager Mike Convertino - he'll be happy to answer any questions - 201-825-7650 ext 5051.

November 17, 2020

I have been getting my cars serviced at Ramsey Nissan for the past 8+ years. The service team is customer focused and I have trust with the work they have done over the years! More

by JUDYPIRETRA
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Vanfleet
Nov 19, 2020 -

Ramsey Nissan responded

Thank you for your loyalty! We're happy you're having great service experiences!

November 16, 2020

Ramsey Nissan is very sensitive to my concerns about the cars, pricing and the overall sales and service experience. I have leased several cars from them. This dealership is very convenient for me and I r More

by BRYAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kudos also to Marigona, Brendan and Jamie., Iris Garced
Nov 19, 2020 -

Ramsey Nissan responded

Thank you for coming back to us, Bryan! We appreciate your loyalty and we're glad to see you're having consistently good experiences with our team.

November 16, 2020

Great dealership and great selection of vehicles to choose from. Ian Kaufman was our salesperson and is extremely knowledable about every detail of the entire lineup as well as all the competitors offe More

by RL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Kaufman
Nov 19, 2020 -

Ramsey Nissan responded

Thank you for sharing your experience with us! We're happy to see that Ian provided great customer service.

November 13, 2020

Ian is wonderful, his communication was great and helped me find the right car with all my specs. Returning my lease was fast and getting into my new rouge even faster. More

by kirstinjoy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Kaufman
Nov 13, 2020 -

Ramsey Nissan responded

Thank you Kirstin for your great review! We're glad Ian gave you a great experience. Thanks for sharing!

November 13, 2020

Excellent experience from start to finish. They assessed my car, identified the issue and fixed accordingly and for the price they stated. No hidden fees or ulterior motives. More

by pamwelch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Warsaw, Michael Convertino
Nov 13, 2020 -

Ramsey Nissan responded

Thanks so much for choosing us for your service needs, we appreciate your business!

November 12, 2020

Friendly and tried their best to work with me with Friendly and tried their best to work with me with pricing and stuff very clean dealership. Called me back to try to work with my numbers. More

by MELLYMEL30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Muller, Jim Deghetto
Nov 12, 2020 -

Ramsey Nissan responded

Thank you for sharing this with us, we appreciate the kind review!

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