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Ramsey Nissan

Upper Saddle River, NJ

4.8
2,126 Reviews

401 Route 17 South

Upper Saddle River, NJ

07458

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2,126 Reviews of Ramsey Nissan

December 08, 2020

The experience was okay but not complete. I expected more from the salesperson, and better covid protocols. The salesperson was not knowledgeable at all and even tried to convince me that what I'm seeing is More

by gillevit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David K.
Dec 10, 2020 -

Ramsey Nissan responded

We're very sorry that you feel this way. Our Covid protocols are in place and compliant with NJ and CDC guidance. We take our customer and staff safety very seriously, so if there are specific issues you encountered with regards to that, please let us know so we can address them appropriately. Thank you for bringing your experience to our attention.

December 08, 2020

Everett in service is always a pleasure to work with.The Everett in service is always a pleasure to work with. The sales dept has a great team. Parts dept is knowledgeable, and helpful. We have leased 2 c More

by PDEUERLEIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Kelly, Evert Mendez
Dec 10, 2020 -

Ramsey Nissan responded

Thanks so much for your loyalty! We're glad your service experiences have been great. We look forward to seeing you again when you're ready for your new Nissans!

December 08, 2020

Thank You for a great job. Smooth and fast service experience. I will always come back to you :) Really recommended. ... free car wash is a plus :) More

by TRZYSCIAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evert Mendez
Dec 10, 2020 -

Ramsey Nissan responded

Thanks so much for choosing us for your service needs, we appreciate your business!

December 08, 2020

Always friendly and professional. Oil change was done in the time frame stated, and a pleasure to have a free car wash! Salesman very pleasant and knowledgeable More

by annarella129
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Matri, Evert Mendez
Dec 10, 2020 -

Ramsey Nissan responded

Thank you for sharing your service experience with us, we're glad it was a great one!

December 07, 2020

It was our first experience with Ramsey Nissan. My daughter's Nissan Altima hat huge self induced electrical issues and did not run anymore. I had the car towed into Ramsey Nissan and called the serv More

by Michael B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean and the Mechanic who worked on our car are the best!!
Dec 07, 2020 -

Ramsey Nissan responded

Thanks so much for trusting us with your vehicle during this time. We appreciate your business and look forward to seeing you again in the future.

December 07, 2020

Sean was wonderful he understood the problem and the issue was solved right away. A loaner was provided which wS wonderful. Thank you to everyone. More

by celinah13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean in Service Department
Dec 10, 2020 -

Ramsey Nissan responded

Thank you for sharing your service experience with us, we're glad it was a great one!

December 06, 2020

My experience with leasing a new Sentra was great! My knowledgeable salesman, Karan was a pleasure to work with. I would definitely recommend others to this dealership! More

by Kristen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karan Kamara
Dec 07, 2020 -

Ramsey Nissan responded

Thank you for sharing, we appreciate the great feedback!

December 05, 2020

Karan was not only very nice and helpful with helping me sign a lease to my new car, but worked with me to get me to the price I asked for by explaining to me all of the different options, went above & beyo More

by Di.lisa85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karan Kamara
Dec 07, 2020 -

Ramsey Nissan responded

Thank you for sharing! We're happy that Karan gave you a great buying experience!

December 04, 2020

Had a warranty item. They had a hard time diagnosing it, and didn’t want to spend the time to. Took three weeks to fix it. More

by Suzanne B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jennifer Vanfleet, Michael Convertino
Dec 07, 2020 -

Ramsey Nissan responded

Thank you for your honest review, sometimes it is difficult to diagnose an issue if we can't replicate the problem, but we're glad that it all worked out.

December 04, 2020

Very friendly and courteous staff. Seriously you need this to be a minimum of twenty five words, that seems excessive and slightly annoying. But here you go. More

by GARWIN123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Galinko
Dec 07, 2020 -

Ramsey Nissan responded

Thank you for taking the time to review us, we really appreciate the great feedback. Unfortunately the 25 words is required by Dealer Rater to ensure the reviews coming in are valid. Thank you again!

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