Ramsey Nissan

I had previously taken my vehicle to my local Nissan dealer, where I purchased it with an extended warranty and was told the issues I was looking to get fixed, were not issues at all. They failed to che dealer, where I purchased it with an extended warranty and was told the issues I was looking to get fixed, were not issues at all. They failed to check any of these items, nor did they contact the warranty provider as they stated. I contacted Ramsey Nissan, who is the next closest to where I live in Rockland County. I explained the details of my experience with the service representative, Aaron, who not only explained what their process was but how Ramsey goes about dealing with the warranty provider. He then said they could take the car the following day. Having just left it with my local dealer for 5 days with nothing even being inspected, this was amazing. I explained to Aaron I would need a loaner of comparable size as my vehicle. He assured me that he would secure the loaner and he did. The car needed several parts that needed to be ordered and Aaron explained he had contacted the warranty holder and went into detail on what would be covered and what wouldn’t and why? I could not have been more satisfied with the open line of communication. When I picked up my vehicle, Aaron went over everything again with my invoice and made sure I understood what else may need to be done in the future. I strongly suggest this service department and am grateful for the work they did and the treatment ai received from Aaron More

Jennifer VanFleet was my service advisor and she gave me superb customer service from start to finish. I came here for a routine oil change and to address an unusual sound coming from my Versa. It was ultim superb customer service from start to finish. I came here for a routine oil change and to address an unusual sound coming from my Versa. It was ultimately caused by my air intake manifold which needed replacing. Aware of the substantial cost both the technician and the shop foreman showed me exactly what was wrong to give me the confidence than their diagnosis was correct. Before I could even finish the paperwork a loaner car was ready for me, free of charge, and my car was not only repaired in a timely manner but was left cleaner than when I arrived. Surprise repair bills are never pleasant but Jennifer and her team made the process as painless as possible. More

Had a very good experience with the Aaron and Sean in the service department at Nissan Ramsey. service department at Nissan Ramsey. More

The service representative was excellent, very thorough, pleasant and helpful. I watched him interact with an elderly gentleman and was very impressed by how he treats people. pleasant and helpful. I watched him interact with an elderly gentleman and was very impressed by how he treats people. More

I have 2 vehicles with this dealership and have not changed because the great service provided. changed because the great service provided. More

great transaction, fair price , and quick process, our salesman Andrew made the process friendly and no pressure salesman Andrew made the process friendly and no pressure More

Always friendly, fast and efficient service. I have been going here for years and have never been disappointed! I have been going here for years and have never been disappointed! More

Excellent service. Jen, in particular was very professional and made this repair smooth and easy. Overall, fantastic staff. Jen, in particular was very professional and made this repair smooth and easy. Overall, fantastic staff. More

Love that they offer express service with no appointment necessary. The service is quick and they explain everything. necessary. The service is quick and they explain everything. More

Jennifer was great, excellent communication skills! ! Explained everything to me in a timely fashion. Great experience. ! Explained everything to me in a timely fashion. Great experience. More