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Ramsey Nissan

Upper Saddle River, NJ

4.8
2,133 Reviews

401 Route 17 South

Upper Saddle River, NJ

07458

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2,133 Reviews of Ramsey Nissan

June 01, 2009

I walked into Ramsey Nissan after having a horrible experience at a Rockland County Nissan dealership and the manager, Bane, promised me he would deliver what I needed. He brought me to Alex and I have More

by scarlett
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ostrow
Jun 16, 2009 -

Ramsey Nissan responded

Thank you for the kind words. We do hear stories about neighboring Nissan dealerships like Rockland Nissan. We like to believe that people do the best they can. Thank you for giving us the opportunity to meet and exceed your expectations. You are a customer for life at RAMSEY NISSAN. We realize your busy schedule and appreciate you taking your time to tell the world about us here on DEALERRATER.COM. CONGRATULATIONS ON YOUR NEW VEHICLE!!! DON'T FORGET OUR REFERAL PROGRAM. //Ramsey Nissan

May 29, 2009

This is my third new vehicle acquisition from the Ramsey Auto Group - 2003/Saab, 2006/Infiniti, 2009/Nissan. I have always been very pleased with the level of professionalism the sales team presents. In o More

by lgq1968
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ostrow
Jun 23, 2009 -

Ramsey Nissan responded

Alex is a senior member of our Award Winning Sales Team. His experience, knowledge and sincerity are genuine to the core. Thank you for the kind words and thank you again for taking the time to tell the world about RAMSEY NISSAN and your experiences here. We look forward to serving you and your family for all your automotive needs. CONGRATULATIONS ON YOUR NEW VEHICLE! //Ramsey Nissan

May 26, 2009

I Live in staten island and coming to Ramsey Nissan was a pleasure dealing with Sam ALy was great he was so helpful and dealt with all of my questions and going over the car with me inside and out i have nev More

by janetny1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sammy Ali
Jun 23, 2009 -

Ramsey Nissan responded

Always great to hear from our friends in Staten Island, New York. We know you have plenty of choices between our two great cities. Thank you for choosing RAMSEY NISSAN and thank you for the kind words. //Ramsey Nissan

May 23, 2009

Mike was excellent from the first second we met him. He was fair and friendly and was the complete opposite of what a typical car salesman is like. I will definitely refer all of my friends/family members More

by anegri511
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
May 23, 2009

I just purchased a Maxima from Ramsey Nissan and my customer experience could not have been better. Joseph was a pleasure to deal with, no hard sell, very knowledgeable, the finance manager was also a More

by tdboy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Two
May 22, 2009

it was my best experience i have had in leasing a car. the manager julio and my salesman bane made very easy. no games, nice and smooth.every thing they said was done . the car was ready when they promise More

by sammy2mom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
2
May 14, 2009

I contacted the NJ department of consumer affairs regarding a lease with them. It is unethical at the very least and illegal at best. They took my first month payment and it was applied to a month More

by gaines21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bain in sales and Tony in Finance
Jun 16, 2009 -

Ramsey Nissan responded

Mr. Gaines, Reviews like this are out of the ordinary for us. We tried for a while to contact you via phone and email. Since you did ignore our attempts to re-explain leasing terms, we feel we have no other choice then to do it publically. When a vehicle is leased, first payment is due the day you sign and allows you drive the vehicle for the next 30 days. The best way to help make this clear is if you were to rent an apartment. The landlord would collect your rent on the 1st of the month and you would live there till the end of the month having already paid out the month. When the NEXT month comes, your rent is due on the 1st and allows you to live there another month. Leasing a vehicle is no different. It is even itemized on the lease agreement you signed. Toward the top center left is the itemization of the money you put down; the amounts and where the money was dispursed. You will see FIRST PAYMENT is one of those items. Guests often confuse this with financing a vehicle where the banks allow you to wait up to 90 days to make your first payment. A very common mis-understanding when leasing a vehicle. We understand that purchasing/leasing a new vehicle is an involved process. You are certainly not the first person to mis-understand a lease agreement. We wish you would have called us back or returned our emails so we could have done this in private. You are always welcome to return to our store. Thank you for your business, //Ramsey Nissan

May 07, 2009

Dealing with the dealers at this establishment was a great experience. The sales people here are very friendly, knowledgeable and most importantly not pushy. The deal I got after a few negotiations was More

by alon889
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chingis Mindin
May 04, 2009

Sammy was wonderful to work with; we were leasing a new car for my mother and purchasing the leased car that she was returning. He was very patient, was very thorough and did an excellent job in assisting More

by bobzizik
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samir "Sammy" Aly
April 21, 2009

Purchased a new 2009 Altima with all the trimmings. Was able to negotiate an excellent deal (lower than dealer cost). Sales staff was professional and courteous. Brought best offer to this dealership which More

by carhopper
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tambe Ishak
Jun 23, 2009 -

Ramsey Nissan responded

Thank you for the kind words. Tambe is an up and coming super star on our sales team. His passion and quest for excellence shines through on many levels. Thank you for taking your time to tell the world about Tambe and RAMSEY NISSAN. CONGRATULATIONS ON YOUR VEHICLE! //Ramsey Nissan