Ramsey Nissan

Dealing with the dealers at this establishment was a great experience. The sales people here are very friendly, knowledgeable and most importantly not pushy. The deal I got after a few negotiations was great experience. The sales people here are very friendly, knowledgeable and most importantly not pushy. The deal I got after a few negotiations was great. I compared to what other people were getting at the forums on Edmunds and can definitely say I got one of the better deals for my Altima 2.5 SL. The sales person (Chingis) has also been great in keeping in contact with me after to check on my experience with my car. Overall this place was a 5/5! More

Sammy was wonderful to work with; we were leasing a new car for my mother and purchasing the leased car that she was returning. He was very patient, was very thorough and did an excellent job in assisting car for my mother and purchasing the leased car that she was returning. He was very patient, was very thorough and did an excellent job in assisting us; we were pleased with the overall experience! More

In the past 2 years I have bought 2 cars from Ramsey Nissan. I purchased a 2007 Nissan Maxima SL loaded with very low miles. Jose Castano was the salesperson i dealt with. From the very beginning when w Nissan. I purchased a 2007 Nissan Maxima SL loaded with very low miles. Jose Castano was the salesperson i dealt with. From the very beginning when we first arrived to the dealer we were greeted with a smile and a curtious handshake. We were in the market for a new car , but our budget was limited , Jose showed us New Nissan's , Then offered us an option of a preowned certified Nissan. He took us around the back of the building and showed us a Black beauty of a Maxima which had come in the night before on trade. When he told us what they were asking for the car I couldn't believe it. We bought a loaded Maxima for under 20,000 dollars. I felt very good about my purchase that day. Since that day Jose kept in Touch with me . Last week I was in the market for a Nissan Xterra and had a deal at Newburgh Nissan, I couldn't do anything without consulting with Jose, he told me come on down I have a nice Black one for you. When I got sure thing the car was there and very clean. I then met John who is the General sales manager and i purchased a car in less then one hour. They were fair with my trade and there selling price. I feel very comfortable dealing with Jose Castano and the Ramsey Nissan Staff. Thank you for all your help and i'm sure i'll send you anyone i know with that referal program you have. More

My wife and I were looking for a used FX-35 Infiniti when we came across one listed on auto trader by Ramsey Nissan. The price was low for the mileage so we figured we would call first to see what the catch we came across one listed on auto trader by Ramsey Nissan. The price was low for the mileage so we figured we would call first to see what the catch was. We reached Jose Castano and he assured us that the truck was there and that was the price with "no strings attached". We told him we would be driving over 40 minutes to see this truck and asked if he could hold it for us till we got there. The whole ride there we kept saying that it was too good to be true. Low and behold when we got there and met with Mr Castano, he brought us right to the truck which he said had just come in and to our pleasant surprise was everything it was supposed to be. We then met with Mr. Gamboa and Mr. Jaroki to discuss financing options. Rich Jaroki the finance manager offered us very competive loan terms when we mentioned we had checked out our bank. Rich and Bane were able to get us better terms then our own bank. Before we left John Creran who is the sales manager met with us to personally thank us. After everything was signed and we were ready to leave, we let the cat out of the bag and told Jose we were hesitant the entire ride out. We hear so many bad stories about car dealers that you come to expect the worst. Ramsey Nissan did the right thing by us that day and we are happy to share our experience. More

I bought a used car from Ramsey, had an issue which required service. I brought back the car the following week which I was told that it would be taken care of by my sales agent, but to my surprise whe required service. I brought back the car the following week which I was told that it would be taken care of by my sales agent, but to my surprise when I arrived (after an 1.5 hour drive) the service department had no idea what was going on. The customer service rep was extremely rude and told me " if you want to buy a car you see sales if you need service you call me". Needless to say, I spent half the day there and was told to come back next week. Have you seen the price of gas? My next issue was that there was a discrepancy in the sales contract, in which they owed me money and we are not talking about $25. It is quite a bit. After three months and numerous phone calls I am still waiting for that check,of which I have been told three times that it had been sent. Still waiting, and getting more aggravated by the minute. Need I say more????????? Calling my lawyer............................ More

Had brought my car (Quest 05) in for transmission problems (noise/slipping) After waiting for a LONG time, mechanic comes in to tell me there is nothing wrong with the car. We go out for a test drive problems (noise/slipping) After waiting for a LONG time, mechanic comes in to tell me there is nothing wrong with the car. We go out for a test drive, he hears the noise and feels the slip. We go back, he checks the car again, still nothing. Sales mgr tells me, there was nothing to find even though we heard the noise and felt the slippage. Then added, "Your lease is up soon, save the problem for the next guy!" One month later, the car is barely moving. I bring it back, I am told the trans is shot! They will have to put a brand new trans in. Two weeks later, I get the car back. Instantly it smells like burning fuel and transmission not going into gears! This senario happened SIX TIMES! Back at this dealership, 2 Transmission (Car only had 35,000 mi) Almost 2 months without this car, renting cars cause Nissan did not have courtesy cars! They do now! They also tried to charge me for a ding to one of the "courtesy cars"...wasn't there when I dropped it off and NO-ONE came to look at the car either. Many headaches, attitude from service (like it's my fault) And still has transmission issues!! I contact Nissan Corp...NO HELP! Corp told me to deal with the service Mgr ONLY..I did..several calls, none returned. I mailed a letter to the owner, nor reponse.Calls back and forth to Corp...stopped returning my calls. I complained to BBB... Ramsey Nissan ignored. Case still open. So now, the car is back in their possession (lease is over)Even turning the car in was a problem..had all the inspections done, drove there to drop it off..nobody would take the lease back. We were told one guy and one guy only does that. I called the next day to make an appt..I found out they lied. ANYBODY could have taken it back! The car has been turned in and apparently the problem (Trans) is "for the next guy" BUYER BEWARE!!! I now drive a Mazda...zoom, zoom, zoom! More

The Ramsey Nissan dealership is by far the worst dealership I have ever visited in my life. From the top management to the salesmen they are completely dishonest. I purchased a new car recently and dealership I have ever visited in my life. From the top management to the salesmen they are completely dishonest. I purchased a new car recently and was tricked throughout the entire deal. They said one thing in a verbal contract and then changed the deal in the written contact. In the process of this transaction I felt threatened, offended, and downright angry. I would recommend that any people thinking of buying a car from this dealership to reconsider. There is no consideration for customer satisfaction they only care about the sales. More

Bottom line figure changed. Trade amount changed. We requested old plated be transfered... ended up having to pay more to get new plates that they ordered in error. Would not return calls. Will never requested old plated be transfered... ended up having to pay more to get new plates that they ordered in error. Would not return calls. Will never go back there again. Not honest More