Ramsey Nissan
Upper Saddle River, NJ
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2,126 Reviews of Ramsey Nissan
We have been searching for an affordable car to buy for the longest time. We went all over NJ, we went to NY but we weren't able to find what we were looking for. Finally, before driving over 120 miles to the longest time. We went all over NJ, we went to NY but we weren't able to find what we were looking for. Finally, before driving over 120 miles to a dealership who we had to settle with because we weren't exactly looking for what they were selling, we went to Ramsey Nissan. I'm not sure why we didn't go before. This place is great. Everybody who works here is extremely friendly and more than willing to help. Our sales consultant, Maximo Carela, knew exactly what we wanted and helped us through it all. He wasted no time and we were out of there in just two hours, more than happy with our purchase. Two hours may seem like a lot but at other dealerships, we were sitting down, waiting for paperwork after paperwork and employee after employee for hours. At Ramsey Nissan, however, it was a breeze. We highly recommend this dealership and if you happen to come here, ask for Maximo Carela. We haven't met a friendlier and more efficient salesman. More
I had such a great experience at Ramsey Nissan, I couldn't be happier with how everything turned out. Jonathan showed me around all the vehicles I was considering, going over all the features and pro couldn't be happier with how everything turned out. Jonathan showed me around all the vehicles I was considering, going over all the features and pros and cons, giving me a really informed understanding of the cars and their value. There was no pressure, no problems...even in the rain! It was actually a good time hanging with him. He went over all the details of the financing options very clearly and allowed me time to think about the various options I was considering. At no time did I ever feel rushed or moved-along in the process. When I went to pick up my car the next day, it was beautifully detailed and Jonathan sat with me, went over everything in the car, helped program my phone into the bluetooth system and showed me the best stations to check out on XM/Sirius. It's obvious John Creran's team at Ramsey Nissan is a group of top-notch professionals, especially Jonathan. They make you feel great about getting the right car for you. I look forward to stopping back in for my first, free service appointment and saying hi. More
Best car buying experiance I've ever had. Use a company VPP no hagling gave me fair value for my trade. The qoutes I was given over the phone were accurate & very fair. Both the internet & showroom sales VPP no hagling gave me fair value for my trade. The qoutes I was given over the phone were accurate & very fair. Both the internet & showroom sales persons (Tiffany & Mai) were fantastic. My overall experience was outstanding. More
I can not say enough!!!!! They were wonderful!!!!!! I'd drive an hour to deal with them, it would be worth the trip!!!!! If I could rate them 10 stars I would. I went in very disgruntled and untrusting bec drive an hour to deal with them, it would be worth the trip!!!!! If I could rate them 10 stars I would. I went in very disgruntled and untrusting because of a very bad experience at a different car dealer(different brand) who roped me in promising me everything, to the point of taking a deposit which still has not been refunded. I always knew Pathfinders were great trucks but thought one would be out of our price range, I'm glad I went in, "just to see". We walked away with a beautiful new black pathfinder. Not only that, but they gave us their best price upfront and then continued to make it better. Let me explain.... My husband has multiply jobs, I do the shopping he signs the papers, it is a partnership, in a very traditional household I am his equal, I do not like hearing "bring your husband back" this is 2012, men and women should get the same price, I've been purchasing and leasing cars for 16 years and unfortunately that is still not always the case, IT IS AT RAMSEY NISSAN! Girls don't be afraid to shop there!!! You can leave your husband, boyfriend, and/or dad at home!! They are INFORMATIVE. ATTENTIVE, and HONEST. They take the confusion that goes hand in hand with high pressure sales out of the equation so that when they give you the numbers you aren't so confused you can actually think it through and know you haven't been rope-a-doped! I told them what I needed and what my finances were and they made it fit for us!! We were getting out of a lease where we exceeded our mileage by a lot than we even realized, and also made the mistake of not realizing we still had 3 months left, they discovered that for us, re arranged the game plan and came through big time, by buying our truck, absorbing the rest of the payments ending the lease early so we didn't continue to add more mileage, and did the entire process quickly and painlessly. Then, of course there is always the unexpected, as with many, our financial situation has changed, when we went through the financial process our credit wasn't what it had been, the interest rates went up (not their fault) which changed the final numbers which made the monthly payment impossible for us and again I don't know how they did it, but they came through big time! Jerry in finance was wonderful, sympathetic, and understanding. He treated us with dignity and respect. Lastly, once he made it possible for us to move forward, my husband was available for one hour and was heading out of town, I gave their staff less than four hours to take my truck back, get us approved, prep the new truck, bind the insurance and deal with the finances. They truly worked as a team, from start to finish, and got us out the door on time for my husband to get on a plane and for me to get home for the kids from school and get to work on time. One last note, Leo and Jose had asked me for a "wish list" within the first few minutes of meeting me on my first visit. I gave them a list of what I needed in the truck and pointing to my 42+ Lb. 3 year old, who is 43" tall, said, " I'd love running boards my back is killing me! " It was never mentioned again, and the truck that worked for us did not have them, when we went to sign the papers Jerry informed us that Jose had told him about my "wish list" and they surprised me by adding the running boards without me ever asking or haggling, no nothing, they were truly a gift!!! It's the little things (not so little option) that set them a part from all the other dealerships I had walked into. You feel like family, they help each other like family, everyone is friendly and happy. Let's face it a new car purchase/lease is a big deal they made it feel like a celebration they were truly happy that I was happy and that they'd helped me. It was not just about selling me a car. They did even more for us than I've explained but alas I'm writing a book. take the trip, go and see for yourself, if you visit them you WILL BUY FROM THEM! Enjoy the experience and enjoy and stay safe in your future new Nissan! -T More
First of all I NORMALLY write complaint letters about any and all bad experiences so this is a breath of fresh air to change things up and write an AMAZING review on a good dealership and a GREAT sales rep. and all bad experiences so this is a breath of fresh air to change things up and write an AMAZING review on a good dealership and a GREAT sales rep. All of my car stress due to looking for a car for the past 3 weeks went away as soon as I walked through the door. It was a relieve to see and speak to friendly RESPECTFUL people who want to make you happy and not their own pockets. I would recommend RAMSEY NISSAN to anyone and already have. “NICK” a sales rep. recommended on dealer rating site and by word of mouth gave me the BEST experience in purchasing a car I think I have ever had. Nick dose his due diligence to make you happy and comfortable with all your decisions and concerns i.e. he is a REAL PERSON. He is honest and truthful and is def. NOT the definition of a regular car salesman which whom I have had to deal with prior to coming to RAMSEY NISSAN. He dose not only sell you a car but gives advice and this TRUTHFUL personal opinion. One great quality important to me was that he listens to every word you say and speaks to you not at you. So do not waste your time going from dealer to dealer just stop by RASMEY NISSAN and ask for NICK. More
We bought our second car from Ramsey Nissan working with Mykola and it was a great experience. He is professional, courteous and knowledgable. Most importantly when we set a budget he didn't try and u Mykola and it was a great experience. He is professional, courteous and knowledgable. Most importantly when we set a budget he didn't try and upsell us or go outside of our limits. He really did everything he could to find us a car within our budget. When we go to get our next car we would certainly want to work him with again. Mykola will not feed you any garbage or try and take your money he is a great guy and a valuable member of the Ramsey Nissan team. More
Max was super helpful and a pleasure to deal with. I would definitely recommend this dealer to my friends and would be happy to come back and do business with them again. would definitely recommend this dealer to my friends and would be happy to come back and do business with them again. More
I felt like these people cared about what the consumer wants. They didn't try to pressure us with any gimmicks. Everything was up front and we did do our homework prior to arriving there. They gave the wants. They didn't try to pressure us with any gimmicks. Everything was up front and we did do our homework prior to arriving there. They gave the best deal- and they are known for their excellent service. Brian Muller a young sales associate, is an outstanding salesman who listens to your needs and makes suggestions that are for your benefit. His knowledge,compassion,experience, and professionalism ranks him highest of all of the car salesmen we have dealt with in our past experiences. It's worth the trip. Go to Ramsey Nissan. You won't be disapointed. More
Our visit to Ramsey Nissan was a very pleasant experience. The sales department was very knowledgeable, courteous and very accommodating. I have bought vehicles here before and will definitely s experience. The sales department was very knowledgeable, courteous and very accommodating. I have bought vehicles here before and will definitely shop here again! More
Words cannot express the professional handling of my needs. I have been a Nissan customer for well over 16 years and must say this was the best experience I have had. My salesman was Mykola Peresunk needs. I have been a Nissan customer for well over 16 years and must say this was the best experience I have had. My salesman was Mykola Peresunko or as I referred to him as Nick. He is extremely knowledgeable, patient, answsered each and every question I addressed to him and a true consumer advocate. No hard pressure selling which I think every potential car buyer will appreciate. Nissan Ramsey cares about their customers and it shows. I had the pleasure of meeting the Sales Manager, Andrew and Jerry Papp the financial manager. Each and every department made my decision easier. I am the new owner of a 2012 Altima and I know that any questions or needs will be well handled by Ramsey Nissan. I intend to keep them quite busy with referrals. Let Ramsey Nissan become your dealership as I have done. You will not regret it. Thanks Mykola and Ramsey Nissan for another SATISFIED CUSTOMER. Sandi Jonas More