
Ramsey Nissan
Upper Saddle River, NJ
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2,133 Reviews of Ramsey Nissan
This is our second visit to this dealership in less than 5 months. My husband and I bought a Nissan Rogue from Dwayne Jones at the end of May and were very happy with the experience. When my son expressed i 5 months. My husband and I bought a Nissan Rogue from Dwayne Jones at the end of May and were very happy with the experience. When my son expressed interest in the Nissan Juke and he wanted to either lease or buy the car we did not hesitate to go straight to Ramsey Nissan and Dwayne Jones. I'm glad we did. He was able to get the car he wanted and at the car payment rate that he could afford. Dwayne and the rest of the sales team are not pushy or over the top in their sincerity (I just hate it when you go into a dealership and you could see how they are dripping in their phoniness as far as their interest in you as a person...I mean really lets face it they are there to sell cars not care how your aunt zelda is doing!) However, with Dwayne I felt that he displayed just the right amount of friendliness but never over stepped his boundaries and completely respected our need to talk privately or discuss the matter without interference from the sales reps. He is a bright funny young man and they are very lucky to have him in their court!! After the car was bought and a few days passed, Dwayne followed up to make sure we had an exceptional experience. During our conversation a funny story came out: Turns out we both attended the same Catholic School in Brooklyn (but about 25 years apart!!) Right after that phone call I recieved another from one of the managers making sure we were satisfied etc. I tell ya, you can't beat that! My husband and I both agree that these last two car buying experiences have been by far the best in our 25 year marriage! (and thats probably 11 cars bought and traded in) More
I live in Morris county, about 45 minutes drive from Ramsey Nissan and have 2 Nissan dealerships just near. I saw an unbeatable ad in Ramsey Nissan's website for 2013 Pathfinder SL. I booked an appointm Ramsey Nissan and have 2 Nissan dealerships just near. I saw an unbeatable ad in Ramsey Nissan's website for 2013 Pathfinder SL. I booked an appointment, took the drive and met with Angelo Riccardi. The offer was valid for cars in-stock and they didn't have in stock the specific color I wanted (color was a considerable factor as the car is for my wife). Guess what... they worked with me to make a great deal for a new 2014 Pathfinder SL. A better deal than others would offer for 2013 Pathfinders. At the end of the day I faced a challenging problem... which car to drive home with: my old car or the new 2014 Pathfinder! Angelo and the others were great and made me think it was worth to drive there. When it is time to replace my old car, if I will decide to go for a Nissan I will take the drive again. Thank you Angelo and thank you Ramsey Nissan. More
Dwyane Jones was a terrific salesman. We have been to at least 10 other car dealerships and he was the best salesperson that we worked with. He answered all of our questions with honesty and patience. It wa least 10 other car dealerships and he was the best salesperson that we worked with. He answered all of our questions with honesty and patience. It was one of the first times that I did not feel pressured, swindled, or taken advantage of during my car buying process. The manager at this dealership (African American gentleman with a bald head whose name escapes me) and the finance manager were great to work with as well. My mother just bought a Nissan 2 months ago from another dealership. I wish we had come to see Dwayne at Ramsey Nissan then. We'll be back to this dealership to buy another car in the future. More
I went to buy Nissan Altima S, but the sales person told me that if I buy a higher model which is Altima V, I can make telephone calls using bluetooth as long as I have an smartphone with bluetooth capabili me that if I buy a higher model which is Altima V, I can make telephone calls using bluetooth as long as I have an smartphone with bluetooth capabilities. But later I found that it is not compatible with Verizon Galaxy S3 and I practically paid all those extra dollars for nothing. I called and talked to salesperson and being transferred to the head of the sales department, Mr. Andrew Waddell. At first he gave me an impression that I will be helped somehow and promised to do something about it and asked me to call him back the following Monday, but later when I called he won't answer my phones and after several calls I finally quit calling them and left with paying a lot of money for nothing. More
Thank you Diego Villanueva , Jose sales manager for making this car purchase a great experience I will see you In less than 38 months / best place to buy a Nissan making this car purchase a great experience I will see you In less than 38 months / best place to buy a Nissan More
It is always a pleasure taking my car in for express service due to the professionalism and pleasant demeanor of Mr. Mendez. I highly recommend Nissan Express Service. Ms. Dawson Lifetime Customer service due to the professionalism and pleasant demeanor of Mr. Mendez. I highly recommend Nissan Express Service. Ms. Dawson Lifetime Customer More
I visited one other Nissan dealership (Totowa) as well as a handful of other dealerships. Ramsey Nissan was leaps and bounds ahead of the rest in terms of atmosphere, professionalism, and most importantly -h a handful of other dealerships. Ramsey Nissan was leaps and bounds ahead of the rest in terms of atmosphere, professionalism, and most importantly -honesty. The saleswoman who wound up helping me was the most genuinely caring and helpful salesperson I have ever had the pleasure meeting. (If you ever wind up at Ramsey Nissan, I would recommend you ask for her. Her name is Mae Naber.) She was knowledgeable, professional, and kind. Most other car salespersons I have met tended to be that superficial kind of "nice" . Eager to make a sale, they butter you up and then very quickly flip the switch when it comes time to really negotiate. They give quotes on deals that they can not deliver and expect you to ~excuse my French~ bend over and take it. I was certain that every encounter with every dealership would leave me feeling dirty and unappreciated as a customer. Mae on the other hand provided me with a process that was so pleasant and straight-forward, I hardly even believed it possible. We negotiated right off the bat and she told me ahead of time that she would not make me an offer that she could not back up when it came time for the finance dept to take over. She stayed true to her word and delivered exactly what she said she would with no surprise fees or increases at the end of our endeavor. I felt that she genuinely cared about giving me a positive experience. All of the Ramsey Nissan employees behaved professionally and seemed to take pride in the service that they provide their customers. This, to me, is invaluable in the car buying process. If you are in the market for a car and want to be treated with professionalism and care and you *don't* want to be jerked around, head on over to Ramsey Nissan. And while you're at it, do yourself a favor and stay far away from the Nissan dealership on Rt 46 in Totowa, where you'll have the exact opposite experience. More
Dwayne Jones and Ramsey Nissan are fantastic to work with. They had multiple cars that fit our criteria and their financing department wants the business of the 99%. We walked out of the dealership in a with. They had multiple cars that fit our criteria and their financing department wants the business of the 99%. We walked out of the dealership in a car that works for our us and that we can afford. The process itself was low stress and straightforward. We identified the car, told Dwayne our financial constraints, he worked with his financiers, and then we signed papers and were on our way. Dwayne delivered on everything he claimed and we drove away satisfied. More
Dwayne Jones my salesmen was amazing he is personable, funny and most of all he was honest he made me feel very comfortable he wasnt pushy at all ! Everyone in the dealership was happy, energetice and fri funny and most of all he was honest he made me feel very comfortable he wasnt pushy at all ! Everyone in the dealership was happy, energetice and friendly. It was a fantastic experience for me! I will definitely be recommending Ramsey Nissan to everyone I know. I don't think I will ever go anywhere else! More
Dwayne was very upfront in the negotiations of the lease price. He was sincere and honest in our dealings and he offered and included a few of the little things that make a difference when choosing between price. He was sincere and honest in our dealings and he offered and included a few of the little things that make a difference when choosing between 2 different Nissan dealers. He was helpful in answering my questions and was a pleasure to deal with. He made the whole experience a pleasant one. I told Dwayne exactly what I wanted from the color of the interior and exterior, to the price I wanted to pay and he made it happen. I felt like a valued customer and really appreciated the relaxed (non-rushed) comfortable experience, treatment which I did not receive at another Nissan dealership I visited just prior to my purchase at Ramsey Nissan. recommend will Dwayne and Ramsey Nissan to anyone and everyone. More