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Ramsey Nissan

Upper Saddle River, NJ

4.8
2,133 Reviews

401 Route 17 South

Upper Saddle River, NJ

07458

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2,133 Reviews of Ramsey Nissan

October 19, 2019

Great sales man Eric was so helpful and worked with me to make this A fast and painless process. Will work with him going forward. Very knowledable about vehicles More

by CBOYCE1105
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric
Oct 21, 2019 -

Ramsey Nissan responded

Thanks very much for choosing Ramsey!

October 18, 2019

Great staff..! Great staff. Always helpful and friendly when I walk in. Great service. I never have to worry. I know my truck is in good hands. More

by WHITEWHTMS67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
NA
Oct 21, 2019 -

Ramsey Nissan responded

We're glad to see this, thanks for letting us know!

October 16, 2019

$900 in, and problem hasn’t been resolved I brought my versa in because of a rattling. I told them a mechanic friend told me that it was the rear springs. They fixed the springs, but rattling More

by Emet1386
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alan Galinko
Oct 16, 2019 -

Ramsey Nissan responded

Apparently we did not understand the nature of your concern, and we apologize for that. You brought your car into us stating that your mechanic had diagnosed that your car had a broken rear coil spring and you asked us to replace both of the coil springs in the rear of your car. There was no mention on the repair order of a noise concern. That may have been our shortcoming if you had voiced that concern. If so, I apologize for that also. It is my understanding that you have been in communication with Alan since you picked up your car. We would like to invite you back in so we can diagnose where the noise is coming from. We ask that you empty the vehicle of all contents as those items could mask the source of the noise and at very least could hamper the diagnosis. We ask that you allow time so we can send a technician out for a road test with you so we make sure we are understanding the noise that is troubling you. Sincerely, Michael Convertino, Service Manager Ramsey Nissan 201-825-7650 ext 5051 service@ramseynissan.com

October 15, 2019

Great service Jorge made the process of buying my 2018 Nissan Rogue SV go very smooth. This is my second purchase from Ramsey Nissan. Great dealership overall. More

by kilcolgan1906
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Jarocki, Jorge Prado
Oct 16, 2019 -

Ramsey Nissan responded

We're glad to see this, thank you!

October 15, 2019

30000 Mile Service Excellent service overall! Dave was very responsive during a difficult period - he had to fill in for my scheduled service advisor who was injured an More

by ronambros
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave in Service
Oct 16, 2019 -

Ramsey Nissan responded

Thank you!

October 14, 2019

Service The service department was nice and helpful in and out fast service on my altima with a wash that I need thanks best service by far More

by DESHAUNBEAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Muller, Alex Meza, Jose Castano, Jim Deghetto, Dennis T
Oct 21, 2019 -

Ramsey Nissan responded

Thank you!

October 14, 2019

Great customer service Eddie and Diane from service are GREAT!! Eddie took of my van located the noise and fix it, Diane got me into a loaner with out an issue - thank you b More

by MSANTACRUZ0911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie and Diane
Oct 21, 2019 -

Ramsey Nissan responded

Thanks very much for sharing, we appreciate your business!

October 13, 2019

Recall on 2017 Nissan titan The service was excellent, They even checked the problems that I would have in the Vehicle and fix it at no charge. The staff were very polite. More

by Xhevalin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Jarocki, Brian "Murph" Mutchler, Syed Rizvi
Oct 21, 2019 -

Ramsey Nissan responded

Thanks very much for sharing!

October 11, 2019

No wash Icomplained of a bounce in steering at high speed, felt like an unbalanced tire. The solutions offered were a tire rotation, $24.95, or a wheel balan More

by Mr Wiz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Galinko
Oct 21, 2019 -

Ramsey Nissan responded

We're very sorry about that. Our techs are experienced with the common causes of the issue you're describing and always offer our customers the best advice to rectify the situation. If you're still having the high speed issue and would like us to recheck your vehicle, please get in touch with me directly, I'd be happy to help you. Michael Convertino, Service Manager Ramsey Nissan 201-825-7650 ext 5051 service@ramseynissan.com

October 11, 2019

New vehicle Been working with Brian for my last 3 leases. He is friendly, patient and easy to work with. This time I also had the pleasure of working with Rich, More

by ABELCASTRO20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Jarocki, Brian Muller
Oct 21, 2019 -

Ramsey Nissan responded

Thanks so much for the kind review, we appreciate your business!

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