
Ramsey Nissan
Upper Saddle River, NJ
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2,133 Reviews of Ramsey Nissan
Great sales man Eric was so helpful and worked with me to make this A fast and painless process. Will work with him going forward. Very knowledable about vehicles Eric was so helpful and worked with me to make this A fast and painless process. Will work with him going forward. Very knowledable about vehicles More
Great staff..! Great staff. Always helpful and friendly when I walk in. Great service. I never have to worry. I know my truck is in good hands. Great staff. Always helpful and friendly when I walk in. Great service. I never have to worry. I know my truck is in good hands. More
$900 in, and problem hasn’t been resolved I brought my versa in because of a rattling. I told them a mechanic friend told me that it was the rear springs. They fixed the springs, but rattling I brought my versa in because of a rattling. I told them a mechanic friend told me that it was the rear springs. They fixed the springs, but rattling continues. I’m no mechanic, and although my friend is good at his job, it’s still the responsibility of dealership to properly diagnose the problem. Not sure how they parked the car out front without noticing the very load sound. I let Alan know about my dissatisfaction, but he dismissed me, blaming my messy trunk as factor in not being able to locate it. This being after he claimed I never brought the car in for a rattle. Shifting blame doesn’t sit well with me. My car 7 years old, next year I think I’ll go for the new mustang, and skip on the Rogue. More
Great service Jorge made the process of buying my 2018 Nissan Rogue SV go very smooth. This is my second purchase from Ramsey Nissan. Great dealership overall. Jorge made the process of buying my 2018 Nissan Rogue SV go very smooth. This is my second purchase from Ramsey Nissan. Great dealership overall. More
30000 Mile Service Excellent service overall! Dave was very responsive during a difficult period - he had to fill in for my scheduled service advisor who was injured an Excellent service overall! Dave was very responsive during a difficult period - he had to fill in for my scheduled service advisor who was injured and had to leave. More
Service The service department was nice and helpful in and out fast service on my altima with a wash that I need thanks best service by far The service department was nice and helpful in and out fast service on my altima with a wash that I need thanks best service by far More
Great customer service Eddie and Diane from service are GREAT!! Eddie took of my van located the noise and fix it, Diane got me into a loaner with out an issue - thank you b Eddie and Diane from service are GREAT!! Eddie took of my van located the noise and fix it, Diane got me into a loaner with out an issue - thank you both!!! Mike S, MC Cleaning More
Recall on 2017 Nissan titan The service was excellent, They even checked the problems that I would have in the Vehicle and fix it at no charge. The staff were very polite. The service was excellent, They even checked the problems that I would have in the Vehicle and fix it at no charge. The staff were very polite. More
No wash Icomplained of a bounce in steering at high speed, felt like an unbalanced tire. The solutions offered were a tire rotation, $24.95, or a wheel balan Icomplained of a bounce in steering at high speed, felt like an unbalanced tire. The solutions offered were a tire rotation, $24.95, or a wheel balance for $49.95. I do not feel I should be charged for a complaint that could be caused by a bad tire or other cause. I do not object to the costs but at least identify the problem instead of this “shotgun “ method. More
New vehicle Been working with Brian for my last 3 leases. He is friendly, patient and easy to work with. This time I also had the pleasure of working with Rich, Been working with Brian for my last 3 leases. He is friendly, patient and easy to work with. This time I also had the pleasure of working with Rich, the general manager, and Jeff in finace. Both again, exceeded expectations and were easy to work with, patient with my requests and returned my calls in a timely manner. Mike in service is also a gem! I travel to Ramsey and he is always willing to work with my wife and I. Thank you guys so much for always going above and beyond! So happy to have found you guys! More