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Ramsey Nissan
Upper Saddle River, NJ
2,133 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,133 Reviews of Ramsey Nissan
January 24, 2020
The service was great and i love the new 2020 nissan Altima sr with the heated set premium package upgrade. It was great having danielle around to help Altima sr with the heated set premium package upgrade. It was great having danielle around to help More
by MCKEARYC13
Verified CustomerEmployees Worked With
Danielle
January 23, 2020
Great Experience Mark was great to deal with. Open and friendly. I would recommend him in a heart beat. Help find the right SUV for my wife. Mark was great to deal with. Open and friendly. I would recommend him in a heart beat. Help find the right SUV for my wife. More
by cro481
Employees Worked With
Mark Harding
January 23, 2020
Great everything Everyone was friendly and there were no games played. Always was honest and made sure I was fine throughout the course of the process. Just great! Everyone was friendly and there were no games played. Always was honest and made sure I was fine throughout the course of the process. Just great! More
by mlm473
Employees Worked With
Jorge Prado, Diego Villanueva, Jose Castano, Mark Harding, Karan Kamara, David Hershey
January 22, 2020
i would recommend this dealership my second time here My sale person Mark was the best got what i wanted and more I highly recommend him! love my new altima he was the best My sale person Mark was the best got what i wanted and more I highly recommend him! love my new altima he was the best More
by POPPOPGRANDMA
Employees Worked With
Mark Harding
January 21, 2020
Prior to my visit, Mr. Hershey contacted me via phone several times to invite me in as my lease was almost up. Once there, he began with trying to “help” me get the car I wanted for new lease. I told him several times to invite me in as my lease was almost up. Once there, he began with trying to “help” me get the car I wanted for new lease. I told him what I was able to spend, knowing my current budget needed to be less than what I had been paying. He agreed and convinced me to go with a rogue sport which is smaller than my previously leased rogue. This is now my fourth car (third lease) from Nissan. One would think Nissan might respect that I a have stayed with them. Mr. Hershey then took my credit card for the deposit. A while later, he returned with the news that my credit was supposedly bad, and I know that is not the case. He gave me the tier I supposedly landed on with Nissan and said I had no other option. Two hours and a half after I started there he said I needed to wait to speak with Mr. Meza. All this time I was there with my 7 year old and not feeling well. I told him I needed to leave as I wasn’t doing well and he said I couldn’t until I met with Mr. Meza. Perhaps, I should’ve left and asked for a refund at that point but he told me that was no longer possible. He had Mr. Meza agree that they would call Nissan headquarters on Monday - Mr. Meza gave me a rather dismissive look and walked away. Once in his office, he had me sign paperwork and unlike previous leases he tossed me the papers rather than even place them in a folder. In return for taking the car at the same rate I paid for the larger rogue, and for 48 month instead of 36 months, Mr. Hershey said “we will toss in all weather mats and 3 ten dollar oil changes”. I have never had to pay for the first three oil changes of a new lease. Mr. Hershey also told me if I call Nissan myself to give them the tier I landed in and at that point gave me a better tier. Had I been lied to about my tier? I have never been so humiliated and intimidated by anyone before. Never had I walked out of Nissan feeling as though my rights had been completely violated. In the past I have recommended that friends buy from Ramsey Nissan, but following this completely awful experience I never will again! This is after almost 10 years going to this dealership with better past experiences. I do not recommend either Mr. Meza or Mr. Hershey. More
by LR
Employees Worked With
Alex Meza, David Hershey
January 21, 2020
Fast courteous service. Let me know what needed to be done and what wasn’t necessary at the time. Have dealt with the same 2 service guys for years done and what wasn’t necessary at the time. Have dealt with the same 2 service guys for years More
by HMARTIN2010
Employees Worked With
Evert Mendez
January 21, 2020
Had to wait two weeks for an available appointment time. Brought the car in, and had to leave it there. When I got the diagnostics back, I felt like everything was overpriced and vague. Brought the car in, and had to leave it there. When I got the diagnostics back, I felt like everything was overpriced and vague. More
by Anonymous
Employees Worked With
Alan Galinko
January 18, 2020
Wonderful dealership. Everyone is very courteous and approachable. Maragona was very efficient arranging an appointment for me to take in my lease for a new Rouge. We met with Sales Associate Karan Kama approachable. Maragona was very efficient arranging an appointment for me to take in my lease for a new Rouge. We met with Sales Associate Karan Kamara. He was very knowledgeable and very friendly, He made us feel very comfortable as we discussed the different options available. He worked with us and management to get us the best deal possible. We love our new Rouge and very impressed with the attention we received. More
by JUDYMCGARRY1026
Employees Worked With
Maragona, Kavan & Nancy, Richard Jarocki, Karan Kamara
