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Ramsey Mazda

Ramsey, NJ

4.9
2,314 Reviews

436 Rt. 17 North

Ramsey, NJ

07446

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2,314 Reviews of Ramsey Mazda

June 27, 2019

Great Service Was taken on time. Service rep was a pleasure. Always a good experience. Very good customer service. i would recommend service center and will be back More

by SB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure of name
Jul 22, 2019 -

Ramsey Mazda responded

We're glad to see this, thanks very much for sharing!

June 27, 2019

Excellent experience.... Head and Shoulders above the rest Excellent from the time I entered the dealership..to the time I left with the vehicle I wanted. My salesman Eric was fantastic.. I never felt I was More

by Ted O
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Taylor, Mike Abreu, Ronald Lupo
Jul 22, 2019 -

Ramsey Mazda responded

Thanks so much!

June 26, 2019

Recall I brought my Mazda in for a recall and Todd was so great to deal with. He made the whole process very easy and smooth. More

by KAMINICHETTI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd S.
Jul 22, 2019 -

Ramsey Mazda responded

Thank you for letting us know!

June 25, 2019

Excellent service As always, very courteous staff, worked to understand problem I was describing and communicated to me clearly why what I thought was a problem, wasn't More

by GIPSJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd
Jun 26, 2019 -

Ramsey Mazda responded

Thanks very much for the feedback, we appreciate you choosing us for your service needs.

June 25, 2019

Quick and Simple I had done some research beforehand, looking for an affordable car that still performed well, and it lead me to the Mazda CX-3. Everyone at the dealer More

by LLYONS094
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rockstone Dunn, Donovan Lau
Jun 26, 2019 -

Ramsey Mazda responded

Thanks very much, enjoy your new CX-3!

June 24, 2019

Brakes issues Came in complaining of brakes performance in my new cx-5. The issue was troubleshot, all brake system components were inspected, and I assume adjusted More

by AZTEC1SUN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Henry, Joe Guadalupe, Donovan Lau
Jun 26, 2019 -

Ramsey Mazda responded

Thank you, we're glad to help!

June 22, 2019

Excellent service Since the tires were rotated and air pressure checked, it would have been nice if the tech had replaced the one tire valve cap that was missing. But More

by alhorn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Krystal Gebbi
Jun 26, 2019 -

Ramsey Mazda responded

Thanks very much for your feedback - we'll gladly correct this for you if it hasn't been already. Thank you for choosing us for your service needs!

June 21, 2019

Great service and professionalism!! Working with Todd Stack was just fabulous !! Kept me well informed !! Provided great guidance!! All worked on a timely basis so it was all very ef More

by Costal210
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Stack and someone else - Joe? To come get me to get my car !!
Jun 26, 2019 -

Ramsey Mazda responded

Thanks very much for letting us know, we're glad you're happy!

June 21, 2019

Always a great experience! The service at this dealership is phenomenal, they are always kind, helpful fast and knowledgeable. They are straightforward about service your car ne More

by ER8898
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tod
Jun 26, 2019 -

Ramsey Mazda responded

We're glad to see this, thanks very much for sharing!

June 21, 2019

Not friendly at all I would never go back to this service department the people there are mad not happy felt like they just doing there job I hear the employees curse and More

by MARCUS1218
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
The issue was with service department not sales or parts they was great
Jun 26, 2019 -

Ramsey Mazda responded

We're very sorry to see that you had this type of experience with us, as what you described is highly unusual. If you choose to return for service, please let the Service Advisor know of this issue you encountered and we'll gladly do what we can to make your next visit much more pleasurable. Thank you for bringing this to our attention.

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