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Ramsey Chrysler Jeep Dodge

Ramsey, NJ

4.6
2,008 Reviews

1555 Route 17 South

Ramsey, NJ

07446

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2,008 Reviews of Ramsey Chrysler Jeep Dodge

February 08, 2021

The service to my car itself was fine. However the waiting room is awful. We my not be BMW owners, but we deserve better than a room that feels like I’m about to go into a visit in a jail. More

by JJ5274
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Federico, Joan Murphy, Jim Ryerson, Chris Afram, Mark Simpson, Chris Battaglia, John Esposito
Feb 10, 2021 -

Ramsey Chrysler Jeep Dodge responded

Thank you for your honest review! Our waiting room is usually much more friendly - however due to the pandemic, we've had to remove snacks, kids toys, magazines, and beverages from the area. As soon as it's deemed safe again, those comforts will return.

Feb 10, 2021 -

JJ5274 responded

Fantastic.

February 06, 2021

Just received an unexpected bill for my trade in which I was never informed about upon releasing This is not good business at all. When taking my car I should have been told of these charges. There were n More

by JODIBIANCHI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Anthony Panzarella
Feb 11, 2021 -

Ramsey Chrysler Jeep Dodge responded

We're sorry to see that you're unhappy - please reach out to the sales consultant that assisted you for information. There should also be contact information on the paperwork you received back that may be able to clarify or answer any questions you might have. We do not assess the trade in vehicles here, it's done by an outside agent.

February 06, 2021

Chris was extremely helpful and I look forward to working with him again. I anticipate being a customer moving forward and as soon as my lease is almost due I will be sure to reach out More

by MichaelC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Afram
Feb 08, 2021 -

Ramsey Chrysler Jeep Dodge responded

Thank you for the great feedback, Michael! We look forward to seeing you again!

February 05, 2021

Every time I bring my Jeep in I am quoted an absurd amount of money. Nothing seems to be apart of the warranty that they highly suggested purchasing when I bought my car. Service team is not the friend More

by Tymars17
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joan Murphy
Feb 05, 2021 -

Ramsey Chrysler Jeep Dodge responded

We're very sorry that you feel this way. We never push services that we don't feel are necessary, but we will make you aware of items to watch for - it's always the customer's decision to do the work or decline. Your comments regarding our staff have been forwarded to our Service Manager and they will be addressed. Thank you for bringing your experience to our attention.

February 05, 2021

I was so happy with my experience at Ramsey jeep Our salesman Nic Iannolo was such a pleasure to work with Highly recommend the dealership More

by MIDGE663
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nic Iannolo, Matthew Colon, Trevor Brennan, Frank Carbone
Feb 05, 2021 -

Ramsey Chrysler Jeep Dodge responded

Thanks so much for sharing - we're glad to see you had a great experience!

February 04, 2021

Excellent dealership. The sales team worked with me, going over options to find the right vehicle and I was impressed by their constant communication with me during the process More

by STUNAHAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monty Butler, Matthew Colon, Trevor Brennan, Ryan Murphy, Joseph McGreevy, Frank Carbone
Feb 05, 2021 -

Ramsey Chrysler Jeep Dodge responded

Thank you for letting us know! We're glad you had a great experience.

February 03, 2021

Just received last week my Custom Order delivery of my Charger Hellcat Redeye!! Im super happy and thank Phil the manager, Trevor the finance guy and Henry my salesman for making everything go smoothly. T More

by Inky1977
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Colon, Henry Knowles, Phil Enright, Trevor Brennan, Frank Carbone
Feb 04, 2021 -

Ramsey Chrysler Jeep Dodge responded

Congratulations!! We're happy to see that you had a great buying experience! Thank you for choosing Ramsey!

February 02, 2021

I was happy with the process and with the price of my vehicle. I was sold a maintenance plan which I am not sure I needed. More

by TURNPIKEMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Messina
Feb 04, 2021 -

Ramsey Chrysler Jeep Dodge responded

Thanks so much for choosing us for your service needs, we appreciate your business!

January 31, 2021

Henry was attentive and friendly. Took his time to make sure we got everything we needed. Explained each option to us clearly and easy to understand. Highly recommend him to anyone who is looking for a car More

by HAVAKRAJA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Henry Knowles
Feb 02, 2021 -

Ramsey Chrysler Jeep Dodge responded

Thank you for sharing your experience with us! We appreciate the great feedback, and your business!

January 31, 2021

I brought my car in for a fuel pump recall and needed another key fob to be programmed. I had brought the car in a month before that for key reprogramming and for some reason the dealership only made me More

by BBOTT28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mark Simpson
Feb 02, 2021 -

Ramsey Chrysler Jeep Dodge responded

We're very sorry that you're not happy with the service you received. We hope that you'll return to us in the future for a much more positive experience.

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