
Ramsey Chrysler Jeep Dodge
Ramsey, NJ
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2,008 Reviews of Ramsey Chrysler Jeep Dodge
Very disappointed about the service. I waited 2 hours for a basic oil change and tire rotation. I will think hard about using the service department again even though I have for many years. a basic oil change and tire rotation. I will think hard about using the service department again even though I have for many years. More
The guy John was nice, however I did tell him I had to be somewhere at 2pm. I got there at 10:30 am, 1:30 pm came around and I didn’t even see my car taken into the shop yet. I asked how much longer and they somewhere at 2pm. I got there at 10:30 am, 1:30 pm came around and I didn’t even see my car taken into the shop yet. I asked how much longer and they said they were doing there best. I asked if I could have at least gotten a loaner to get to where I had to be and he said they had no loaners available. I ended up waiting a total of 5.5 hours for my car to have tires changed and a recall fixed. Next time I get my car serviced I’m going to the manager right away and telling them I want a loaner if it’s going to take that long. More
As always a great experience. Mark answered a bunch of questions for me on the phone, then set me up w my appt and helped me figure out my service plan. And Jim is the best! He always does whatever he ca questions for me on the phone, then set me up w my appt and helped me figure out my service plan. And Jim is the best! He always does whatever he can to help me out and is a straight shooter when it comes to the issues with my Jeep. More
Ana was great ! Made purchasing a vehicle painless and she went over every question I had and answered them all which I felt she really heard me. Trevor was great as well explain the warranty as well as t she went over every question I had and answered them all which I felt she really heard me. Trevor was great as well explain the warranty as well as the GAP insurance. This has been the best experience at a car dealer I’ve ever had. Only one thing was that the work detailing kept being used and I understood I was purchasing a used car but a detail is a more in-depth cleaning which looked like a exterior basic was and a rag was just passed. If the work detail wasn’t used would be a clear picture but it was. But everything else was great! More
3rd Jeep and second time working with Greg. As always, was professional and extremely helpful with the purchase of a grand cherokee. He has made car shopping a great experience! Nicole took care of the was professional and extremely helpful with the purchase of a grand cherokee. He has made car shopping a great experience! Nicole took care of the insurance and was so patient with the setup of the Uconnect app and answering any questions about the car. More
Chris B, Mark, Jim are great service advisors. Very knowledgeable and and have great personalities. Will definitely refer this dealer and the service department to friends and family. knowledgeable and and have great personalities. Will definitely refer this dealer and the service department to friends and family. More
It was Fast and Easy. Very helpful and everyone was nice. I would recommend this dealership to everyone. Plus they have a lucky rabbit. Thank you. nice. I would recommend this dealership to everyone. Plus they have a lucky rabbit. Thank you. More
Ms peralta was awe some great service great car Easy in and easy out Pleasant experience Everybody was nice Great place !!!!!!!!’ Will come back Great price and easy out Pleasant experience Everybody was nice Great place !!!!!!!!’ Will come back Great price More
The sales people here are great. They made the entire The sales people here are great. They made the entire process enjoyable and do a good job looking out for their customers. I would definitely recomme The sales people here are great. They made the entire process enjoyable and do a good job looking out for their customers. I would definitely recommend them. More
Thank you for another seamless purchase. My 2021 Durango is better then I ever imagined it would be. James Turner and the crew have it all figured out. is better then I ever imagined it would be. James Turner and the crew have it all figured out. More