Ramsey Chrysler Jeep Dodge

Got a very good deal. Saw a used 2013 Honda Accord Touring for sale and decided to take a cook. When we got there right away someone came to talk to us. My husband took a c Saw a used 2013 Honda Accord Touring for sale and decided to take a cook. When we got there right away someone came to talk to us. My husband took a car for a test drive and really liked it. Sales persons name was Jeffrey it seamed he wanted to make a deal with us. There are some dealers that don't care making a deal with you, if they don'tget what they want they won't sell you the car. The only thing is that we waited very long to get the car but it was a holiday weekend and we did not make an appointment so that was little bit our fault. More

BEST PURCHASE EVER!!!! I traded in my Ford Truck for a 2012 Jeep Liberty Sport. I just happened to pass by and thought let me just check and see what they have. Upon arriv I traded in my Ford Truck for a 2012 Jeep Liberty Sport. I just happened to pass by and thought let me just check and see what they have. Upon arrival I was greeted by Jeff. I told him exactly what I WAS and was NOT looking for. We met on Monday evening and I drove off with my new car Tuesday evening. He assisted me in every step of the process even coming in on his day off (Tuesday) so I could pick up my car. I had my 4 year old son along and he made sure he was entertained through the long process giving him crayons and water. The Manager Alex was also so HELPFUL he made sure I stayed in my budget and I was satisfied with everything. I would recommend anyone who is looking for HONESTY and INTEGRITY to stop by this dealership and see them. I am so pleased with my purchase. More

Avoid at all costs Went to the dealership on a Saturday morning to purchase a new Ram 1500. The Salesman was hung over and not professional at all. I should have walked Went to the dealership on a Saturday morning to purchase a new Ram 1500. The Salesman was hung over and not professional at all. I should have walked away right then and there but I ended up buying. The service department was the worst I ever dealt with. Please walk away. More

New Jeep purchase Today, June 25, I picked up new Cherokee Summit. I have been driving Cherokees for over 25 years and would drive nothing else as it handles well in a Today, June 25, I picked up new Cherokee Summit. I have been driving Cherokees for over 25 years and would drive nothing else as it handles well in all weather especially snow. All of my previous purchases and the new one were handled by Rick Schwartz. His performance gives auto salesman a very high bar to reach. It is a pleasure to deal with him each time. Likewise, today I dealt with Jesse Giordano for the paperwork and found him to be very professional to work with on the business end of the deal. Needless to say I have also dealt with the service department and have found their service advisors-Joan and others to be trustworthy and efficient. The ownership, through its employees, has created a dealership that they all can be proud of as they serve people searching for the best place to go and Ramsey is the place to go!! : o ) Robert D. More

avoid at all costs poor service with attitude......multiple occasions. rarely can get a loaner car. lied about initial mileage on exec demo car. corp confirmed that poor service with attitude......multiple occasions. rarely can get a loaner car. lied about initial mileage on exec demo car. corp confirmed that they are trouble. avoid them....i wish i had More

A dealership and staff who makes buying a car delightful I wanted to compliment Tamera Petta the internet sales representative for your dealership. After researching for a Jeep on the internet I was direc I wanted to compliment Tamera Petta the internet sales representative for your dealership. After researching for a Jeep on the internet I was directed to your showroom. The dealership is beautiful and the staff was friendly and knowledgeable. I am pleased to say I was very satisfied with the total car buying process. More

Service Dept employees are amazing and polite Always the best experience at Ramsey auto group. Josh in service was great Prices are amazing Quick service as well The whole staff is amazing Always the best experience at Ramsey auto group. Josh in service was great Prices are amazing Quick service as well The whole staff is amazing More

They overcharge you and make it difficult to get a refund! I was overcharged for several items. First, they overcharged me for title/registration and would not refund the full amount. (Thanks to Master Card I was overcharged for several items. First, they overcharged me for title/registration and would not refund the full amount. (Thanks to Master Card for ruling in my favor for the remainder.) They said they will dispute that with MC but the decision is final. Second, they overcharged me for sales tax and said I need to provide proof. Really? They have the contract, what I paid and the receipt for what they paid (on my behalf to the state). Why make this more difficult for a customer that bought a new truck? Third, they charged me for window etching that they never performed. When I explained this they insisted it was done and it was not until I went to another dealer to have it verified that they agreed to refund my money. Initially, the excuse was that it was very faint and I couldn't see it. Additionally, they charged me $299 for a Documentary Fee which was just like throwing cash out the window because they took so long that I was left unable to drive my vehicle for a week. Even though they assured me that the documents would arrive in time (we discussed this because I live in another state) and I called numerous times to check on the status, it took them four weeks to get me docs. (I probably could have gotten them in an hour at my local agency.) On the 9th day after I provided my insurance information, they said they wanted the paperwork in my name (I have a joint policy with my wife) and within a few short hours they received the revised information. Yet, their management keeps insisting it was delayed due to insurance information. The only delay was a few hours of the four weeks it took them. They took approximately three weeks, 6 days and 20 hours to process the docs and somehow my approx. 4 hour delay was the reason my vehicle was unusable for seven days. Management insists they did nothing wrong and "we don't return doc fees" (apparently even when they fail miserably at reviewing and filing your paperwork within a week, knowing that you have a 20 day out-of-state temp tag that cannot be renewed). Buy from somewhere else. The 10 minute drive will save you so much aggravation and money! More

best jeep dealership in the area I had the best experience at Ramsey Chrysler! My family purchased 2 other jeeps prior to me getting mine, at a different dealership in the area. I was I had the best experience at Ramsey Chrysler! My family purchased 2 other jeeps prior to me getting mine, at a different dealership in the area. I was ready to lease my Jeep Grand Cherokee from them until I got a ridiculous price! I then wanted to look around and ended up at Ramsey. Frank Gizzi was so helpful! I went in on a Tuesday for the first time, and ended up leaving a deposit that night! We picked up the car on Saturday and it was ready to go. Everyone at the dealership was so helpful. Mike Britt took care of all the paperwork and made the process very easy! We will now service all of our jeeps at the Ramsey dealership! Cant wait to go back! More

Good experience here... ask for Trevor! Everything went very smoothly. Trevor handled issues and got me the car I wanted. Wife was surprised on Mother's Day... new Cherokee in the garage. I' Everything went very smoothly. Trevor handled issues and got me the car I wanted. Wife was surprised on Mother's Day... new Cherokee in the garage. I'm a hero (today)... Thank you Trevor. More