
Ramsey Chrysler Jeep Dodge
Ramsey, NJ
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2,008 Reviews of Ramsey Chrysler Jeep Dodge
Customer Satisfaction Romeo was a great car salesman from the start. He made sure that every car I looked at had what I was looking for. He was not pushy about what I shoul Romeo was a great car salesman from the start. He made sure that every car I looked at had what I was looking for. He was not pushy about what I should get like other people are when you’re looking to buy. He cares about his clients and still answers any questions I have about my car no matter how many times I call. Today I brought my car in to be serviced and he still went out of his way to make sure I was happy since I was having a rough time. This was my first BIG purchase and I could not be happier to have Romeo on my side to help with my car purchase. More
Impressive My 17 year old daughter and I set out to find a reasonably priced vehicle that was safe enough for her. Planning on stoping at as many dealerships as My 17 year old daughter and I set out to find a reasonably priced vehicle that was safe enough for her. Planning on stoping at as many dealerships as we could along route 17 on a Saturday afternoon to get the best possible deal we started at Ramsey Jeep Chrysler Dodge . Not only did we start there we ended our search without visiting another dealer. Not because we got lazy but because we got the best deal for our situation from a salesman who totally understood what this father needed for his daughter. Ryan Durocher impressed me from the start. His knowledge of so many diffrent vehicles was unreal. To put me at ease he would start each vehicles description with the safety features and then went to the nonessentials for me but the most essential for her like stereo system mirrors.etc. I have purchased many vehicles in my time and I never had a sale that I can actually remember the salesmans name until now. This was an experience not just a purchase. The dealership has an energy that is shared by everyone. Ryan took the time to introduce us to the other sales and support staff. He did this becausd he understood sometimes my daughter and or I might visit the dealership when he would not be present but still be able to find a familiar face. In doing so that would remove that awkward I dont no what to do feeling. All in all my daughter and I left the dealership feeling like we just spent a few hours visiting with family, She was thriller with the vehicle and this dad left knowing his little girl would be in a safe vehicle, and that he got a deal that fit in to his budget and gained new knowledge of a few diffrent vehicles . I will be back for my Jeep. More
NOT A REPUTABLE DEALER Visited dealer and came close signing a deal. Next day agreed to price over the phone. When I sat down with the finance manager price was higher than Visited dealer and came close signing a deal. Next day agreed to price over the phone. When I sat down with the finance manager price was higher than agreed price and contained addition expenses. Not a reputable dealership. General manager claimed it was miscommunication between salespeople and manager, but I believe it was done intentionally. More
Tried a Bait and Switch My wife and I told the sales team (Gleana) we would be in the next day to buy a specific car with Alexi . We get a verbal confirmation and no need for My wife and I told the sales team (Gleana) we would be in the next day to buy a specific car with Alexi . We get a verbal confirmation and no need for us to come to Ramsey that day. My wife drives up to Ramsey , the next day and the car is gone , sold without any communication to us. So they of course try and sell you a different car . Typical used car gamesmanship , trying to bait and switch the customer. More
Thanks for the love and care after the sale. This dealer stands out over ALL The dealerships I have dealt with in the past 33 years buying cars. They did not feed me nonsense or hot air, were ho This dealer stands out over ALL The dealerships I have dealt with in the past 33 years buying cars. They did not feed me nonsense or hot air, were honest and kept their word everytime so far. Everyone is friendly, courteous and nice. Please let the staff know. Thank you for the love and thank you for caring !!!!!!! <- the Jeep grille :-) More
Extremely bad service We bought a used Subaru out back on May 19 and after over two and a half months and several conversations with them, still no plates. We have to driv We bought a used Subaru out back on May 19 and after over two and a half months and several conversations with them, still no plates. We have to drive with expired plates for over three weeks because apparently they don't want to do their job. Sales person: Tracy Financial Adviser: Lee More
offered a great deal this dealer worked out a deal for me on price where 3 other dodge dealers I went to wouldn't for a similar equipped car this dealer worked out a deal for me on price where 3 other dodge dealers I went to wouldn't for a similar equipped car More
Excellent!! I knew going in I wanted a Cherokee or Grand Cherokee and was there to get more information..not to buy. Marissa was friendly, knowledgeable and took I knew going in I wanted a Cherokee or Grand Cherokee and was there to get more information..not to buy. Marissa was friendly, knowledgeable and took the time to explain the different packages and rebates available for both models with no pressure. I was able to test drive three cars and walked out the happy owner of a Grand Cherokee Limited...love it! I would definitely recommend seeing Marissa before you go anywhere else! Thank you! More
Great experience! Ask for Ryan Torrie! He was extremely knowledgeable about every model we discussed. He was upfront about all of the current rebates and options we had Ask for Ryan Torrie! He was extremely knowledgeable about every model we discussed. He was upfront about all of the current rebates and options we had. He wasn't pushy, and when we felt comfortable in moving forward he made the process extremely smooth. He even gave us his cell and said we could text any questions or concerns throughout the process. I didn't have one complaint. More
great experience Jamie was extremely friendly and helpful with the new car I bought. I am very happy with my purchase and visit there. Will definitely come back again. Jamie was extremely friendly and helpful with the new car I bought. I am very happy with my purchase and visit there. Will definitely come back again. More