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Ramsey Chrysler Jeep Dodge

Ramsey, NJ

4.6
2,008 Reviews

1555 Route 17 South

Ramsey, NJ

07446

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2,008 Reviews of Ramsey Chrysler Jeep Dodge

November 24, 2018

Ask for Ryan Murphy to get a great deal! Went in without an appointment on Black Friday to see Ryan Murphy who sold a car to my cousin. He told me he had a customer and the wait would be abou More

by Mildred
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Murphy, Becky, Monty Butler
Nov 26, 2018 -

Ramsey Chrysler Jeep Dodge responded

Thanks so much for sharing your experience with us! We're so glad you chose us and hope you enjoy your new Cherokee Limited!!

November 12, 2018

Services If you have a recall or need a service appointment it takes about a month for them to give you an appointment and no loaner car More

by Joey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Elizabeth Gojka
Nov 13, 2018 -

Ramsey Chrysler Jeep Dodge responded

Thank you for your feedback, Joey. We are continuously working to streamline our Service Dept and your comments are extremely helpful. We hope in the future that you'll give us another chance at earning your business.

October 27, 2018

Excellent experience Went into dealer just to start the process of leasing a new car. Drove out in a new Durango RT and got a great deal. Recommend this place!! More

by hockey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Ippolito
Oct 29, 2018 -

Ramsey Chrysler Jeep Dodge responded

Glad to see this, enjoy your new Durango!

October 23, 2018

Taken care of Had an issue that required vehicle be in for a couple of days. At first, honestly, had an issue getting in touch with service writer. However, all i More

by Mike
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al, Ron Federico
Oct 25, 2018 -

Ramsey Chrysler Jeep Dodge responded

Thanks so much, Mike. We appreciate you giving us the chance to correct the initial issue you had.

October 20, 2018

Easy and No Pressure Buying Experience Went into the dealer with a trade I was very upside down on expecting not to be able to get something done. Andy Driscoll worked quickly to get me a d More

by Vincent.Scotti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Enright, Steve Pekar
Oct 22, 2018 -

Ramsey Chrysler Jeep Dodge responded

Thanks very much, Vincent, we appreciate your comments!

September 25, 2018

Extremely poor service. Don’t count on them! Had appointment one week in advance for 7:45 am, dropped off car the night before, got call at one pm asking if I agreed to pay diagnostic fee, which More

by ACC
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joan was the name of the woman I spoke to in the service department
Sep 27, 2018 -

Ramsey Chrysler Jeep Dodge responded

We're very sorry to see you had this issue with our service department. Our Service Manager Ron has been in touch with you and we again offer our sincerest apologies. We are here if you decide to give us another chance at earning your business.

September 05, 2018

Great Listener and patience I was there to do a test drive with my wife and was amazed and surprised that this dealership did not hold me hostage like another dealership did. He More

by DFD55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Panzarella
Sep 07, 2018 -

Ramsey Chrysler Jeep Dodge responded

Thanks very much for sharing this, we look forward to assisting you when you're ready!

August 28, 2018

Service I bought my 2013 Jeep Grand Cherokee here and never really use their service. I had a recall was waiting to try them out. Every time I call them, they More

by Jeep2013GC
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joan Murphy
August 24, 2018

nice and smooth Car buying/leasing made easy. I leased a Dodge Challenger couple weeks ago. I got quotes from other dealers and they well and truly beat it. Every More

by vgera
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Santos
Aug 27, 2018 -

Ramsey Chrysler Jeep Dodge responded

Glad to see this, thanks so much for sharing!

August 07, 2018

I'm the one spending the money. This was the worst experience I've had buying a car. It's due to one fact and one fact only and that's Steve Pekar. He was absolutely rude and disho More

by Cbarra2401
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Steve Pekar
Aug 07, 2018 -

Ramsey Chrysler Jeep Dodge responded

We're very sorry that you had a bad experience with us. Your comments regarding your sales consultant have been addressed, however our company policy indicates that the vehicle you were interested in (a 500hp Dodge Charger), requires a deal in place in order to facilitate a test drive. These cars are very powerful and we do not just take them out unless we have a serious buyer on paper. This fact would be the same regardless of the sales consultant you deal with. If you choose to try again, we can have you work with someone else, just let us know.

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