
Ramsey Chrysler Jeep Dodge
Ramsey, NJ
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2,008 Reviews of Ramsey Chrysler Jeep Dodge
Ask for Ryan Murphy to get a great deal! Went in without an appointment on Black Friday to see Ryan Murphy who sold a car to my cousin. He told me he had a customer and the wait would be abou Went in without an appointment on Black Friday to see Ryan Murphy who sold a car to my cousin. He told me he had a customer and the wait would be about 45 mins but that he'd make it worth my while if I waited for him. Ryan did not disappoint! Without haggling back n forth negotiations, he gave me a deal on a new lease from a basic '16 latitude Cherokee to a '19 limited Cherokee with more specs than I'd anticipated with a $25 difference in my monthly payments! I'm getting so much more car! I am beyond happy and grateful I waited for Ryan! He made it such a smooth transaction, meeting everything I asked for and more! Monty completed the deal with explanations of everything I was signing for and Becky explaining every detail of the car before I drove it off the lot. I highly recommend Ramsey Chrysler Jeep Dodge and asking for Ryan Murphy when buying or leasing to get an even better deal than you anticipated! Thanks again Ryan! And thanks as well to Monty and Becky for assisting in my decision to head over there on Black Friday and leaving with an awesome new car and deal! More
Services If you have a recall or need a service appointment it takes about a month for them to give you an appointment and no loaner car If you have a recall or need a service appointment it takes about a month for them to give you an appointment and no loaner car More
Excellent experience Went into dealer just to start the process of leasing a new car. Drove out in a new Durango RT and got a great deal. Recommend this place!! Went into dealer just to start the process of leasing a new car. Drove out in a new Durango RT and got a great deal. Recommend this place!! More
Taken care of Had an issue that required vehicle be in for a couple of days. At first, honestly, had an issue getting in touch with service writer. However, all i Had an issue that required vehicle be in for a couple of days. At first, honestly, had an issue getting in touch with service writer. However, all issues have been taken care of. They got me a loaner so I could go about my business, and everything seems good. More
Easy and No Pressure Buying Experience Went into the dealer with a trade I was very upside down on expecting not to be able to get something done. Andy Driscoll worked quickly to get me a d Went into the dealer with a trade I was very upside down on expecting not to be able to get something done. Andy Driscoll worked quickly to get me a deal on a new Cherokee lease and got me at the payments I wanted on the first go around. They even went out of there way to suggest a RAM 1500 as an alternative because they knew the amount of incentives on that vehicle would help wipe out some of the negative equity on my trade in. All in all I had a very pleasant experience and will gladly go back at lease end for my next vehicle. More
Extremely poor service. Don’t count on them! Had appointment one week in advance for 7:45 am, dropped off car the night before, got call at one pm asking if I agreed to pay diagnostic fee, which Had appointment one week in advance for 7:45 am, dropped off car the night before, got call at one pm asking if I agreed to pay diagnostic fee, which I did. At 3pm, received a message that the “definitely would not get to my car today”, they will call me the next day. When I called them back I was told they were backed up and couldn’t say if they would get to my car the next morning. I am disgusted and my plans to go out of town we’re ruined. Don’t rely on their appointments. Thanks for nothing Ramsey Jeep. More
Great Listener and patience I was there to do a test drive with my wife and was amazed and surprised that this dealership did not hold me hostage like another dealership did. He I was there to do a test drive with my wife and was amazed and surprised that this dealership did not hold me hostage like another dealership did. He was patient and listened what features I am interested before i purchase or lease. I also explained that I have a certain amount of months left and could not do anything at the moment. When i am ready i cant wait to ask for this gentleman again. Thank you Anthony! More
Service I bought my 2013 Jeep Grand Cherokee here and never really use their service. I had a recall was waiting to try them out. Every time I call them, they I bought my 2013 Jeep Grand Cherokee here and never really use their service. I had a recall was waiting to try them out. Every time I call them, they put you on hold and their service department have chip on each one of them. My Jeep won’t start do to relay. Their was a recall except my year. I had it towed, they install a new fuel pum (?). They also sold me on all new brake and rosters . With oil change it came to $2,500. I figured I will keep it, not gonna to trade it in Especially I had a lot of work done. A week later, I pick it up, their was a smell of rotten, dead animal inside my car. So bad I had to put all 4 windows down for 15 minutes. These was an old coffe cup that was in the cup hold that went bad and rotted bottom of the cup. It grew fruit-flies all over interior of my car. It’s was so bad, I wonder how can they not throw this way while working on this. To make it matter worsted, the grease in my steering wheel & radio was so bad I actually had a babywipe from my wife car that took me 20 minutes to clean it. I can’t believed the person/machanic that work this. I could inmahine if he treated external like this, how can I trusted them in the hood of your car. This why I tried to stay away from this place... it’s nit the car, today it’s the service. I am trying not to buy European, but I am not buying foreign vehicle b/c of the service of such! The service fell so entitled, but they are in service business. Can’t wait till “AI”! More
nice and smooth Car buying/leasing made easy. I leased a Dodge Challenger couple weeks ago. I got quotes from other dealers and they well and truly beat it. Every Car buying/leasing made easy. I leased a Dodge Challenger couple weeks ago. I got quotes from other dealers and they well and truly beat it. Everyone at the dealership was nice and welcoming. Justin, the salesperson i dealt with was nice and made sure he gave me the deal i wanted. would definitely recommend this place More
I'm the one spending the money. This was the worst experience I've had buying a car. It's due to one fact and one fact only and that's Steve Pekar. He was absolutely rude and disho This was the worst experience I've had buying a car. It's due to one fact and one fact only and that's Steve Pekar. He was absolutely rude and dishonest, now to anyone reading this, do I have to say anymore. If I'm in the market to buy a vehicle and I'm spending more than $50,000 dollars on your product, maybe you should not be rude with me, I am in fact the customer. It all went downhill the moment I told them i had my own financing. He lied about letting me test drive a car. He wouldn't do it unless I drew out a contract of purchase with them. How can you ask an individual to purchase a $50,000 vehicle without even knowing what it drives like. Do yourself a favor do your research get informed but whatever you do stay away from this place. Steve Pekar is a bad individual. More