Ramsey Chrysler Jeep Dodge

The staff is just as important as the vehicle. I went into the Jeep dealership on a busy Saturday night to check out a car I saw online. I was greeted immediately by Henry who led me to what I was I went into the Jeep dealership on a busy Saturday night to check out a car I saw online. I was greeted immediately by Henry who led me to what I was inquiring about. He spent time explaining many of the features of the vehicle knowing that I wasn’t buying that evening. He was easy to speak with, and had more product knowledge than any salesman I’ve ever dealt with. I went back Monday evening for a test drive and Henry (along with Monty in finance) helped work a finance agreement that was very fair and easy to sign off on. I highly recommend this dealership. More

Buying a Used Jeep My husband and I visited this dealership in search of a new used Jeep. Henry and Monty were awesome in assisting us. Even when we had to come back to My husband and I visited this dealership in search of a new used Jeep. Henry and Monty were awesome in assisting us. Even when we had to come back to look at an older model so our payments could be lower, they were both eager to help out in any way in order to get us to a vehicle. We will definitely be back when it’s time to replace the other vehicle! More

Stepped in where Chrysler wouldn't - Went Above and Beyond The team at Ramsey Chrysler Jeep Dodge truly went above and beyond for me. I was dealing with Chrysler Warranty department for Over a month literally The team at Ramsey Chrysler Jeep Dodge truly went above and beyond for me. I was dealing with Chrysler Warranty department for Over a month literally. At Chrysler corporate I had a jr. case manager that was very polite but not very helpful in producing results. It was EXTREMELY frustrating, each call I would request to speak to a more senior manager, and would get the run around or routed to a "Level 1 Specialist" or another case manager who's voice mail would state they would call me back within 48 hours. After weeks of this pain and no results I decided to call Ramsey Chrysler Jeep to see if they could help me. I spoke to Ron Federico (Service Manager) that was quick to call me back and very sympathetic to my case. Ron is super polite, listened to my explanation and all of my frustrations with Chrysler corporate, and told me he would see how he could help me out and would call me back in a few days. Two days later he called me back with news that he was able to work out a solution with his Chrysler rep on my behalf covering the item! He then passed this to Jim Ryerson (Service Advisor) who Ron told me would call in a couple days when the details were finalized. The next day Jim Ryerson gave me a call, very organized, and had everything ready to go. He and Ron clearly spoke and had a proper hand off as Jim was versed in all of the detail (there was a lot) and he explained it all to me in a clear easy manor (I'm not a car guy) He scheduled my appointment, and we were set. I received a loaner car while my Jeep was being repaired, and the drop off and pick up couldn't have been any easier. (Good coffee machine as well LOL) I've purchased 3 Jeeps from this dealership in the last 10 years and plan on purchasing my next 3 there as well. These guys go above and beyond for their clients, are a pleasure to deal with, and that kind of service is something that will keep me coming back. More

absolutely the best dealership. I not only leased one vehicle for myself in October, I went back to the dealership in December to lease another vehicle for my wife. My sales person w I not only leased one vehicle for myself in October, I went back to the dealership in December to lease another vehicle for my wife. My sales person was Kevin Buragas both times & he and James Turner the GM could not have made the experience any easier. There were no games, I told them what I was looking for & they exceeded my expectations. Got the deal done right away & was out the door the same day in my new vehicle! I can say that I have always had good experiences with the dealerships in the Ramsey Auto Group but the all the people at Ramsey Chrysler Jeep Dodge Ram are the best. More

A+ service I leased my Jeep though another dealership but in an Emergency today had it towed to Ramsey because of distance. BEST decision ever. Jim in service sa I leased my Jeep though another dealership but in an Emergency today had it towed to Ramsey because of distance. BEST decision ever. Jim in service saw me right away made sure I had my truck back same day knowing I had a baby to get around and did it all with a smile. Our current vehicle will continue to be serviced by Ramsey Chrysler Jeep and our next purchase will be done here as well. What started out as a stressful Tuesday turned into an enjoyable experience with these guys. Thank you Jim!! More

above and beyond I have been to ramsey for some service and some warrenty work and Ramsey has always done their best, above and beyond, in taking care of my needs and I have been to ramsey for some service and some warrenty work and Ramsey has always done their best, above and beyond, in taking care of my needs and issues. Ron Federico is my service manager and he couldnt be any better when it comes to getting the quality work needed in keeping my truck in top shape. And Jim Ryerson always does his best to keep me updated on the progress of the work being done More

Fantastic Experience My salesman Frank was very accommodating and helpful. His manager Mark was also very kind. It seemed both employees genuinely wanted to get me the bes My salesman Frank was very accommodating and helpful. His manager Mark was also very kind. It seemed both employees genuinely wanted to get me the best deal possible. More

Always A Pleasure To Do Business With Ryan I have purchased several 2 Ram & 3 Jeep vehicles from Ryan since 2013. He has always worked within my budget and with patience to do so, always going I have purchased several 2 Ram & 3 Jeep vehicles from Ryan since 2013. He has always worked within my budget and with patience to do so, always going out of his way to accommodate the buyer. At Ramsey, he is my go-to-guy when I have needed to purchase a vehicle. Ryan will compare leasing vs purchase, with pro's and con's for both services. When I am at the Dealership, Ryan is always personable and will make that extra trip to say "Hi" and ask how everything is going. He is very knowledgeable of the many vehicles he sells and one can see the passion he has toward the customer in making their experience one that will keep them coming back. More

Hard to imagine a more painful experience 1. Dealership took my Jeep for a month dealing with a back hatch lock issue for the 5th time. Arrogance, Overpriced & Disgusting!! Can’t believe 1. Dealership took my Jeep for a month dealing with a back hatch lock issue for the 5th time. Arrogance, Overpriced & Disgusting!! Can’t believe More

Terrible customer service Last week was my first time visiting this dealership and it will be my last. I had Joan as my service advisor and she was very unpleasant to speak to. Last week was my first time visiting this dealership and it will be my last. I had Joan as my service advisor and she was very unpleasant to speak to. She was very rude and clearly had no interest in helping me. I waited two hours, and at that point she has been so rude the entire time that I asked for my keys to leave before they even touched my car. It was an incredibly dissatisfying experience, and I would not recommend her as a service advisor, or the dealership. More